Gio is friendly fast, and easy going when processing my personal loan. I came in the store 30 min prior to closing and he got done 10 mins before he closed the store. He also informed me on the onli... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I called today to inquire about a loan and the gentleman Giovanni was really helpful. Told me how the loan worked, what I needed to bring and everything did a pre-approval over the phone. Very profess... See more
Company replied
How can I put this into words. The team at this center Gio and Jaz have gone over the top and beyond! They are so friendly and professional as well as patient they answered all my questions. I recomme... See more
Company replied
Was able to come in the store and received service quickly. The agents listen to my concerns and was able to assist. I provided the necessary information and walked out with a smile. Thank you 😇
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
560 S. Marks, #2H, 89014, Henderson, NV, United States
- 702-454-3124
4.8
Excellent
190 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Advance America - Henderson - 560 S. Marks, #2H
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Henderson - 560 S. Marks, #2H
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
fast and friendly
February 25, 2025
Unprompted review
Reply from Advance America - Henderson - 560 S. Marks, #2H
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Henderson - 560 S. Marks, #2H
We're so glad to hear you had a positive experience! We appreciate your kind words about Paul.
Jazmin and irene help me
February 10, 2025
Unprompted review
Reply from Advance America - Henderson - 560 S. Marks, #2H
We're delighted to hear that Jazmin and Irene were able to assist you. Their dedication to providing excellent customer service is something we strive for in all our interactions.
Fast and friendly
February 7, 2025
Unprompted review
Reply from Advance America - Henderson - 560 S. Marks, #2H
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Amazing service
I first called, got pre-qualified over the phone with friendly service. Once i arrived in store Ms. Irene and staff were great .
February 3, 2025
Unprompted review
Reply from Advance America - Henderson - 560 S. Marks, #2H
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Jaz was super helpful and made…
Jaz was super helpful and made everything quick and easy!
February 3, 2025
Unprompted review
Reply from Advance America - Henderson - 560 S. Marks, #2H
We're so glad to hear that you had a positive experience! We appreciate your kind words about Jaz. We strive to provide excellent customer service, and we're thrilled that Jaz was able to make your experience quick and easy.
Good service and very informative!
Good service and very informative!
February 3, 2025
Unprompted review
Reply from Advance America - Henderson - 560 S. Marks, #2H
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Henderson - 560 S. Marks, #2H
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Paul and staff are great
February 3, 2025
Unprompted review
Reply from Advance America - Henderson - 560 S. Marks, #2H
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Henderson - 560 S. Marks, #2H
Thank you for your positive review. We appreciate your kind words about our customer service. We are always striving to provide the best possible experience for our customers.
Reply from Advance America - Henderson - 560 S. Marks, #2H
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I don't usually go on here and do…
I don't usually go on here and do reviews but this company deserved it. Paul was very helpful. The ladies in here were warm and kind as well. I was in and out fairly quick. I highly recommend this location
February 1, 2025
Unprompted review
Reply from Advance America - Henderson - 560 S. Marks, #2H
Thank you for your kind words. We're so glad to hear that you had a positive experience. We appreciate your feedback and are committed to providing excellent customer service.
I love this store!!
Irene was so helpful!! I truly appreciate her vibe and energy
January 31, 2025
Unprompted review
Reply from Advance America - Henderson - 560 S. Marks, #2H
We're so glad to hear you had a positive experience! We strive to provide excellent customer service and it's wonderful to know that Irene made your visit enjoyable.
Staff very friendly and helpful
Staff very friendly and helpful. I recommend this company 👌
February 1, 2025
Unprompted review
Reply from Advance America - Henderson - 560 S. Marks, #2H
We appreciate your kind words! We strive to provide excellent customer service and are glad you found our staff friendly and helpful.
Irene is so helpful
Irene is so helpful! She's very knowledgeable and you can tell she really cares about helping out her customers will definitely be recommending her to my friends!
February 1, 2025
Unprompted review
Reply from Advance America - Henderson - 560 S. Marks, #2H
We're so glad to hear you had a positive experience! We strive to provide exceptional customer service and it's wonderful to know that Irene went above and beyond to assist you. We appreciate your kind words and will share your feedback with her.
Irene
Irene, Paul and Jasmine are absolutely amazing extremely helpful and answered all the questions I had made the process quick and painless
February 1, 2025
Unprompted review
Reply from Advance America - Henderson - 560 S. Marks, #2H
We're thrilled to hear about your positive experience! It's wonderful to know that you found our team to be helpful and efficient. We strive to provide excellent customer service, and we're so glad that our team was able to make the process smooth for you.
Reply from Advance America - Henderson - 560 S. Marks, #2H
We're thrilled to hear you had a great experience! We strive to provide excellent service and appreciate your kind words.
Reply from Advance America - Henderson - 560 S. Marks, #2H
Thank you for your kind words. We're glad you had a positive experience.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.