Advance America - Henderson - 560 S. Marks, #2H Reviews 

195
TrustScore 5 out of 5

4.8

560 S. Marks, #2H, 89014 Henderson, NV, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Gio is friendly fast, and easy going when processing my personal loan. I came in the store 30 min prior to closing and he got done 10 mins before he closed the store. He also informed me on the onli... See more

Company replied

Rated 5 out of 5 stars

I called today to inquire about a loan and the gentleman Giovanni was really helpful. Told me how the loan worked, what I needed to bring and everything did a pre-approval over the phone. Very profess... See more

Company replied

Rated 5 out of 5 stars

How can I put this into words. The team at this center Gio and Jaz have gone over the top and beyond! They are so friendly and professional as well as patient they answered all my questions. I recomme... See more

Company replied

Rated 5 out of 5 stars

Was able to come in the store and received service quickly. The agents listen to my concerns and was able to assist. I provided the necessary information and walked out with a smile. Thank you 😇

Company replied


Company details

  1. Loan Agency
  2. Financial Institution
  3. Money Order Service
  4. Money Transfer Service
  5. Non-Bank Financial Service

About Advance America - Henderson - 560 S. Marks, #2H

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 560 S. Marks, #2H, 89014, Henderson, NV, United States

  • 702-454-3124

4.8

Excellent

TrustScore 5 out of 5

195 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(195)

11,990 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Process was nice and easy and I will be…

Process was nice and easy and I will be thankful for GEO saving our holiday!

November 17, 2023
Advance America - Henderson - 560 S. Marks,  #2H logo

Reply from Advance America - Henderson - 560 S. Marks, #2H

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Paul and Lucy have great customer…

Paul and Lucy have great customer service.

December 30, 2022
Unprompted review
Advance America - Henderson - 560 S. Marks,  #2H logo

Reply from Advance America - Henderson - 560 S. Marks, #2H

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Was able to come in the store and…

Was able to come in the store and received service quickly. The agents listen to my concerns and was able to assist. I provided the necessary information and walked out with a smile. Thank you 😇

December 14, 2022
Advance America - Henderson - 560 S. Marks,  #2H logo

Reply from Advance America - Henderson - 560 S. Marks, #2H

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Lucy is amazing

Lucy is amazing; great customer service, friendly and so very helpful. Thanks for all you do.

November 19, 2022
Advance America - Henderson - 560 S. Marks,  #2H logo

Reply from Advance America - Henderson - 560 S. Marks, #2H

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Excellent customer service by Paul

Excellent customer service by Paul. Thank you very much for all the quick response for my needs. Everything went smoothly and quick service. My best friend was also happy too!

August 27, 2022
Advance America - Henderson - 560 S. Marks,  #2H logo

Reply from Advance America - Henderson - 560 S. Marks, #2H

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Thanks for everything

Thanks for everything. Always nice and helpful especially with cash. Love it.

July 5, 2022
Advance America - Henderson - 560 S. Marks,  #2H logo

Reply from Advance America - Henderson - 560 S. Marks, #2H

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Great customer service

Great customer service, speedy process, friendly faces...
Thanks Advance America!!!!!!

June 21, 2022
Advance America - Henderson - 560 S. Marks,  #2H logo

Reply from Advance America - Henderson - 560 S. Marks, #2H

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

same day funding

very good. Surprised funds there by evening

March 20, 2022
Advance America - Henderson - 560 S. Marks,  #2H logo

Reply from Advance America - Henderson - 560 S. Marks, #2H

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Always fair and outstanding customer…

Always fair and outstanding customer service!

October 11, 2021
Advance America - Henderson - 560 S. Marks,  #2H logo

Reply from Advance America - Henderson - 560 S. Marks, #2H

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Excellent

I never have an issue

September 6, 2021
Advance America - Henderson - 560 S. Marks,  #2H logo

Reply from Advance America - Henderson - 560 S. Marks, #2H

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Customer Service Agent(Paul) was very…

Customer Service Agent(Paul) was very friendly & accomodating through the new on line application process. He made the process completion easy. It took me only 15-20 minutes tops. Got in & out with a snap!! Thanks!

August 29, 2021
Advance America - Henderson - 560 S. Marks,  #2H logo

Reply from Advance America - Henderson - 560 S. Marks, #2H

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Fast friendly customer service

Fast friendly customer service ! Lucy is awesome ! Very easy process

August 13, 2021
Advance America - Henderson - 560 S. Marks,  #2H logo

Reply from Advance America - Henderson - 560 S. Marks, #2H

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 1 out of 5 stars

One of the female receptionist in the…

One of the female receptionist in the 500 Mark branch location seemed BIAS- I asked if she had a fax number she replied NO.

But of course we know that not true. I notice she was warm to other customers. I just didn’t appreciate her energy.

Please Fix It!

July 26, 2021
Advance America - Henderson - 560 S. Marks,  #2H logo

Reply from Advance America - Henderson - 560 S. Marks, #2H

Advance America values its customers and we will have someone personally contact you soon to discuss your comment.

Rated 5 out of 5 stars

Easy

Proof of income, drivers license or State ID, Bank account and you are out the door with your money.

July 8, 2021
Advance America - Henderson - 560 S. Marks,  #2H logo

Reply from Advance America - Henderson - 560 S. Marks, #2H

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Great fast friendly service ..

Great fast friendly service ..! Thanks

April 16, 2021
Advance America - Henderson - 560 S. Marks,  #2H logo

Reply from Advance America - Henderson - 560 S. Marks, #2H


Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 3 out of 5 stars

I have been a customer for several…

I have been a customer for several years paying high interest in which the
need and urgency always was why I returned, however I am always treated like
a first time customer and looked down on by Manger and talked to in a demeaning tone.

.In these times we should all feel some kind of humility.
However I get it they have a job to do and that’s what keeps them in business

Customer

March 3, 2021
Advance America - Henderson - 560 S. Marks,  #2H logo

Reply from Advance America - Henderson - 560 S. Marks, #2H

Advance America values its customers, and we will have someone personally contact you soon to discuss your comment.

Rated 5 out of 5 stars

Excellent customer service..

Excellent customer service... very helpful

February 17, 2021
Advance America - Henderson - 560 S. Marks,  #2H logo

Reply from Advance America - Henderson - 560 S. Marks, #2H

Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look