The attention and immediate availability is totally appreciated, Osward takes his time to meet your expectations and helps you with whatever you need. Thanks for being around the corner.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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See what reviewers are saying
Maite was very professional. She greeted me with kindness when I walked in the door and was very friendly, helpful and answered all of my questions I had. She made my experience very pleasant!!! GREAT... See more
Company replied
Sally did a great job in helping me get a loan.I highly recommend her 👌
Company replied
Oswald was once again friendly, knowledgeable and patient in solving the issue I was having with my payday loan not going through.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
4030 Lebanon Pike, 37076, Hermitage, TN, United States
- 615-885-6595
4.7
Excellent
41 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I have been a customer for a long time…
I have been a customer for a long time and have always been treated with utmost courtesy. Leandro and Mitch are great.
September 13, 2019
Unprompted review
Excellent and helpful staff at the…
Excellent and helpful staff at the location in Hermitage TN 37076
March 3, 2019
Unprompted review
Very good customer service
Very good customer service, very polite and nice.
March 16, 2018
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very slow review process 2 hours…
Very slow review process 2 hours waiting inside store. I still no review completed. I will be left the store and took my business elsewhere. I never use this place
March 9, 2018
Unprompted review
Reply from Advance America - Hermitage - 4030 Lebanon Pike
Your comments are important to our business and relationship. Advance America will have someone contact you soon regarding your comments.
Mitch and Kendra are top-notch folks
Mitch and Kendra are top-notch folks. They are definitely an asset to your company. Thanks for the great customer service and compassionate interactions! I'm a VERY satisfied customer.
February 28, 2018
Unprompted review
Love this location
Love this location - they give GREAT customer service.
December 26, 2017
Unprompted review
Every one is friendly and courteous.
November 30, 2017
Unprompted review
I wish that interest wasn't to HI
November 18, 2017
Unprompted review
I was a returning customer and they …
I was a returning customer and they were very nice to me
August 26, 2017
Unprompted review
They were great.
June 28, 2017
Unprompted review
The staff has been amazing
The staff has been amazing, especially Mitch and Kendra. They are willing to work with you and treat you as if you are not a person. They treated me with respect and sure I was able to take out what I borrow without going over my head. I would recommend this location over anyone else.
April 24, 2017
Unprompted review
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