We'll I don't have any problem with business.The employees that work there Jeffy he started tell lie said that I have so many jobs .I pay him back on time to .The business have destructive America gro... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a good experience with the loan process. The manger expedited the process while thoroughly explaining everything I needed to know. She was very helpful and pleasant. She helped me out in a pinc... See more
Company replied
Michelle and the ladies who work with her are all so sweet. They are friendly and always have a smile! This is not the case in all businesses. It is reaslly nice to work with people who actually... See more
Kim is very knowledgeable about what she is doing. When she was asked any questions she answered in a good and timely manner
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
5425 Hwy. 153, Suite 133, 37343, Hixson, TN, United States
- 423-870-2900
4.5
Excellent
19 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We'll I don't have any problem with…
We'll I don't have any problem with business.The employees that work there Jeffy he started tell lie said that I have so many jobs .I pay him back on time to .The business have destructive America group problem.I signs up the tenncare.I was feeling real bad dizziness like head.
April 7, 2023
Reply from Advance America - Hixson - 5425 Hwy. 153, Suite 133
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Kim is very knowledgeable about what…
Kim is very knowledgeable about what she is doing. When she was asked any questions she answered in a good and timely manner
February 2, 2023
Reply from Advance America - Hixson - 5425 Hwy. 153, Suite 133
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The staff at the Hixson location were…
The staff at the Hixson location were very personable and friendly and made the process worryfree.
July 5, 2022
Reply from Advance America - Hixson - 5425 Hwy. 153, Suite 133
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Painless..
I had a good experience with the loan process. The manger expedited the process while thoroughly explaining everything I needed to know. She was very helpful and pleasant. She helped me out in a pinch when others wouldn't.
May 29, 2022
Reply from Advance America - Hixson - 5425 Hwy. 153, Suite 133
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I have been with ya'll a long time and…
I have been with ya'll a long time and have always been treated with the utmosy respect.Thank you
July 11, 2021
Reply from Advance America - Hixson - 5425 Hwy. 153, Suite 133
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Hixson - 5425 Hwy. 153, Suite 133
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very helpful and friendly explaining…
Very helpful and friendly explaining how I needed to come into location to pay instead of paying on line. Friendly and efficient when I came into the location.
June 26, 2021
Reply from Advance America - Hixson - 5425 Hwy. 153, Suite 133
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Quick courteous service
June 8, 2021
Reply from Advance America - Hixson - 5425 Hwy. 153, Suite 133
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I do business with the Hixson location…
I do business with the Hixson location and they've very friendly and helpful I would recommend to anyone.
April 7, 2021
Reply from Advance America - Hixson - 5425 Hwy. 153, Suite 133
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
My next payment is due before I get my…
My next payment is due before I get my ssi on the third Wednesday 21 st
March 21, 2021
Reply from Advance America - Hixson - 5425 Hwy. 153, Suite 133
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Always friendly staff
October 16, 2020
Reply from Advance America - Hixson - 5425 Hwy. 153, Suite 133
Thank you for your response and comments regarding our services. We appreciate your business!
Love the hixson location
March 3, 2020
Unprompted review
Everyone was very friendly
Everyone was very friendly, answered all my questions, very fast.
April 7, 2019
Unprompted review
It was great but I wish you had a…
It was great but I wish you had a $250-$500 like others have!
March 5, 2018
Unprompted review
they are very friendly and trust
December 7, 2017
Unprompted review
Michelle and the ladies who work with …
Michelle and the ladies who work with her are all so sweet. They are friendly and always have a smile! This is not the case in all businesses. It is reaslly nice to work with people who actually care.
I hate that I have needed to use your services and certainly want to get them paid off, but happy that the option was there when I did need it.
August 19, 2017
Unprompted review
I have had nothing but the best …
I have had nothing but the best experience with this company. Everyone in the office is very knowledgeable and nice. I would send anyone I know that needs help to them.
April 22, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.