I’m thankful for the convenience and prompt help I was able to receive from Advance America. Their service is so helpful and encouraging. This service also helps to build your credit and that is like... See more
Company replied
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I appreciate that not only the Customer svc., but also the store agents educate me with courtesy & understanding whenever I call. At times I can't pay it off right away and I don't want a high finance... See more
Company replied
Michelle was very helpful walked me through and explained each step. Her customer service was the only reason I came to this location. I recommend Michelle as your representative
Company replied
Michelle was amazing. This was my first time taking out a loan. She was patient, professional, and very informative on how the process works. She needs a raise.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
10870 FM 1960 Rd. W, 77070, Houston, TX, United States
- 281-477-8741
4.8
Excellent
62 reviews
Asks customers to review
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I’m thankful for the convenience and…
I’m thankful for the convenience and prompt help I was able to receive from Advance America. Their service is so helpful and encouraging. This service also helps to build your credit and that is like a double whammy! I’m so grateful for Advance America. Thank you so much!
May 21, 2026
Reply from Advance America - Houston - 10870 FM 1960 Rd. W
Thank you for your wonderful feedback! We are so pleased to know that our services were helpful and convenient for you, and that we could assist with your financial needs.
Efficient helpful timely
May 9, 2026
Reply from Advance America - Houston - 10870 FM 1960 Rd. W
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Talking with friendly people who makes…
Talking with friendly people who makes the whole experience feel easy
February 12, 2026
Reply from Advance America - Houston - 10870 FM 1960 Rd. W
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Michelle was amazing
Michelle was amazing. This was my first time taking out a loan. She was patient, professional, and very informative on how the process works. She needs a raise.
December 12, 2025
Unprompted review
Reply from Advance America - Houston - 10870 FM 1960 Rd. W
We appreciate you sharing your feedback. We're happy to hear that your first loan experience was amazing because of the patience and professionalism demonstrated. We value your comments about the informative process.
So fast and reliable
October 24, 2025
Reply from Advance America - Houston - 10870 FM 1960 Rd. W
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Michelle was very helpful walked me…
Michelle was very helpful walked me through and explained each step. Her customer service was the only reason I came to this location. I recommend Michelle as your representative
October 11, 2025
Unprompted review
Reply from Advance America - Houston - 10870 FM 1960 Rd. W
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Happy Day!@Advance America
Lady was very nice to me as customer, very helpful in getting everything set up.
September 22, 2025
Reply from Advance America - Houston - 10870 FM 1960 Rd. W
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
When am in need you are there for me
When am in need you are there for me. Thank you!!!
September 23, 2025
Reply from Advance America - Houston - 10870 FM 1960 Rd. W
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Reply from Advance America - Houston - 10870 FM 1960 Rd. W
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Ask for Michelle!
July 31, 2025
Unprompted review
Reply from Advance America - Houston - 10870 FM 1960 Rd. W
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Quick Loan
I come many times to take a loan, always a great experience. Michelle is very helpful!
July 9, 2025
Unprompted review
Reply from Advance America - Houston - 10870 FM 1960 Rd. W
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Loans up to $5000
July 7, 2025
Unprompted review
Reply from Advance America - Houston - 10870 FM 1960 Rd. W
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Houston - 10870 FM 1960 Rd. W
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The loan officer who helped me was…I don't remember her name. She was short fit latina with blonde hair.
The loan officer who helped me was friendly and attentive. She made the experience as painless as possible.
May 8, 2025
Reply from Advance America - Houston - 10870 FM 1960 Rd. W
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Loans up to $5000
May 7, 2025
Unprompted review
Reply from Advance America - Houston - 10870 FM 1960 Rd. W
We appreciate you taking the time to share your feedback. We understand your frustration with the loan limits, and we're always looking for ways to improve our services. We value your input and will consider it as we continue to develop our offerings.
Loans up to $5000 ask for Michelle at…
Loans up to $5000 ask for Michelle at the Jones plaza location
April 23, 2025
Unprompted review
Reply from Advance America - Houston - 10870 FM 1960 Rd. W
We appreciate your feedback and understand your experience. We strive to provide excellent customer service and will share your comments with the appropriate team to ensure we are meeting the needs of our customers.
Reply from Advance America - Houston - 10870 FM 1960 Rd. W
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Lonas up to $4000
March 10, 2025
Unprompted review
Reply from Advance America - Houston - 10870 FM 1960 Rd. W
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice da
Loans up $4000
March 7, 2025
Unprompted review
Reply from Advance America - Houston - 10870 FM 1960 Rd. W
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Loans up to $4000
January 30, 2025
Unprompted review
Reply from Advance America - Houston - 10870 FM 1960 Rd. W
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
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