Ashley was awesome!!! Serena was too!!! Ashley did more so she was better. Lol. It was fast and simple.
Company replied
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See what reviewers are saying
A very warm welcome with a big smile 😀 followed with knowledge and experience, that make your transaction easy and peeze.
Company replied
great customer service explain everything to me quickly and fast and very friendly took there time with me
Company replied
I love coming to this location. The staff is great, friendly and always make me feel comfortable!
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
14658 Woodforest Blvd., 77015, Houston, TX, United States
- 713-451-7002
4.6
Excellent
23 reviews
Asks customers to review
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Ashley was awesome!!
Ashley was awesome!!! Serena was too!!! Ashley did more so she was better. Lol. It was fast and simple.
July 15, 2026
Reply from Advance America - Houston - 14658 Woodforest Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great service loans upto $5000 really…
Great service loans upto $5000 really recommend it
September 22, 2025
Unprompted review
Reply from Advance America - Houston - 14658 Woodforest Blvd.
We appreciate you recommending our service and are happy you had a great experience with our loan options. Thanks for your feedback!
Mrs.Maria and Anna was very helpful and…
Mrs.Maria and Anna was very helpful and handled their task very well
September 9, 2025
Unprompted review
Reply from Advance America - Houston - 14658 Woodforest Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Fast and easy with great results!
July 31, 2025
Reply from Advance America - Houston - 14658 Woodforest Blvd.
We're happy to hear that your experience was fast and easy, with great results! Thank you for your positive feedback; we appreciate it!
Maria the agent was very fast friendly…
Maria the agent was very fast friendly and super helpful. Will recommend more 👌🏾
June 4, 2025
Unprompted review
Reply from Advance America - Houston - 14658 Woodforest Blvd.
We're happy to hear that the agent provided you with fast, friendly, and helpful service! We appreciate you recommending us and thank you for your feedback.
Reply from Advance America - Houston - 14658 Woodforest Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I love coming to this location
I love coming to this location. The staff is great, friendly and always make me feel comfortable!
August 9, 2024
Unprompted review
Reply from Advance America - Houston - 14658 Woodforest Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Reply from Advance America - Houston - 14658 Woodforest Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Ana was great ounce again!
Ana was great ounce again!! Thank you advance America
July 5, 2024
Unprompted review
Reply from Advance America - Houston - 14658 Woodforest Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
great customer service explain…
great customer service explain everything to me quickly and fast and very friendly took there time with me
July 5, 2024
Unprompted review
Reply from Advance America - Houston - 14658 Woodforest Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
The agent was very helpful with me…
The agent was very helpful with me processing my loan. Thank you, Advance America.
April 19, 2023
Reply from Advance America - Houston - 14658 Woodforest Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Advance America 🇺🇸 that brings you a smile! 😃
A very warm welcome with a big smile 😀 followed with knowledge and experience, that make your transaction easy and peeze.
April 7, 2023
Reply from Advance America - Houston - 14658 Woodforest Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The lady who helped that day
The lady who helped that day, Ana. She was very nice & helpful to all leves.
February 1, 2022
Reply from Advance America - Houston - 14658 Woodforest Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
this establishment is really nice to go…
this establishment is really nice to go to, the people are really friendly. I like going there they make you feel welcome.
January 5, 2022
I called your Co
I called your Co. & spoke w/a very nice woman, who explained what I would need to bring to office. I was greeted by Yazmin, an extremely pleasant young woman, who talked me through my application, helped me scroll down on device, told me what I was approved for & gave me my payback info. She is a very great asset to your co. I found her to be wonderful in everyway. She deserves a raise;IMHO. Thank you for your help, & for hiring such an awesome employee. I will be recommending your co. to many people, in large part, due to Yazmin.
June 24, 2021
Reply from Advance America - Houston - 14658 Woodforest Blvd.
Advance America really appreciates your kind words and feedback regarding our services. We see that you rated us a one star which is not reflective of your review. Would you mind updating the star rating to better indicate your thoughts?
How to edit your review:
1. Log on to your account on www.trustpilot.com
2. Click on your profile picture in the top right corner of the site
3. Click GO to my profile
4. Find the review you want to change and click Edit
5. When you are done changing the rating and the text, click on submit your review now.
Thank you---Advance America Customer Response Team
Very good customer services.
May 20, 2019
Unprompted review
They have always helped me when I’ve…
They have always helped me when I’ve needed it and the people in the place have always been nice and going over and beyond to get me what I need!! Thanks so much
March 16, 2019
Unprompted review
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