I love the people work here. They treat us with kindness. just all around good people.they make you want to back to do business.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have being doing business with AA on University Drive for a while now. Every time my husband and I come in the establishment everyone is always friendly, courteous, professional and knowledgeable in... See more
I have been dealing with "Advance America" for several years and have been receiving "Top of the Line" service! I can readily say "Thanks for your service to me!"
I have never been more happy to receive money that will help me get out of a tight situation.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
4710 University Drive, Unit 2, 35816, Huntsville, AL, United States
- 256-721-1768
4.2
Great
23 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They advanced America branch on…
They advanced America branch on university is one of the best
January 26, 2022
Unprompted review
Reply from Advance America - Huntsville - 4710 University Drive, Unit 2
-Advance America really appreciates your kind words and feedback regarding our services. We see that you rated us a three star which is not reflective of your review. Would you mind updating the star rating to better indicate your thoughts?
I love the people work here
I love the people work here. They treat us with kindness. just all around good people.they make you want to back to do business.
January 7, 2022
I have never been more happy to receive…
I have never been more happy to receive money that will help me get out of a tight situation.
August 16, 2021
Reply from Advance America - Huntsville - 4710 University Drive, Unit 2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Both Millissa’s were Awesome !
May 31, 2021
Reply from Advance America - Huntsville - 4710 University Drive, Unit 2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Melissa is always great when I come in…
Melissa is always great when I come in she knows the true meaning of customer service.
December 25, 2020
Reply from Advance America - Huntsville - 4710 University Drive, Unit 2
Your business is important to us, thank you for your response!
The staff do a great job
May 6, 2020
Unprompted review
Reply from Advance America - Huntsville - 4710 University Drive, Unit 2
Your business is important to us, thank you for your response!
Wonderful people
May 5, 2020
Unprompted review
Reply from Advance America - Huntsville - 4710 University Drive, Unit 2
Thank you for your response and comments regarding our services. We appreciate your business!
I appreciate how nice and polite the…
I appreciate how nice and polite the staff at this location treats its customers as always.
April 3, 2020
Unprompted review
Reply from Advance America - Huntsville - 4710 University Drive, Unit 2
Thank you for your response and comments regarding our services. We appreciate your business!
Great friendly service.
February 27, 2020
Unprompted review
Great all around
December 22, 2019
Unprompted review
Very friendly staff and knowledgeable…
Very friendly staff and knowledgeable was satisfied with prompt service and the way they welcomed me...
November 20, 2019
Unprompted review
Advance America is a real nice place to…
Advance America is a real nice place to go to borrow money from
November 9, 2019
Unprompted review
Melissa is the best !!
Melissa is the best !!! Always so helpful and amazing.
August 23, 2019
Unprompted review
Great services.
July 31, 2019
Unprompted review
All I can say is that everything went…
All I can say is that everything went well and was done quick and professional.
May 22, 2019
Unprompted review
Great Job AA Family!
I have being doing business with AA on University Drive for a while now. Every time my husband and I come in the establishment everyone is always friendly, courteous, professional and knowledgeable in their job. It has been a pleasure to work with each of them. I have no problem with giving them a 5 star rating. Great Job! Keep up the good work!
April 5, 2018
Unprompted review
"A Two Time Vietnam Veteran"
I have been dealing with "Advance America" for several years and have been receiving "Top of the Line" service! I can readily say "Thanks for your service to me!"
March 1, 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.