Employees are very knowledgeable and efficient. I have been with Advance America for a while now and very satisfied with everything. Keep up the outstanding work.
Company replied
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Employees are very knowledgeable and efficient. I have been with Advance America for a while now and very satisfied with everything. Keep up the outstanding work.
Company replied
Was so easy to refinance my loan and got the payments I needed
Company replied
Advance America were there when I needed help. That's why I give them five star rating. Thanks Advance America
Company replied
Sonya was extremely helpful,knowledgeable and quick with helping me! It made for a great experience
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
3517 S. Noland Rd., 64055, Independence, MO, United States
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Was so easy to refinance my loan and got the payments I needed

Reply from Advance America - Independence - 3517 S. Noland Rd.
Based in comparison to a regular fdic bank, as well as other usury interest based loan companies. I think you need to hire or pay some of your employees better, (just Noland road probably) so they can find the capacity to all be accurately informatuve and nice....at least, before the loan is approved, so the customer doesn't waste their time with you. This company should not advertise same business day loans as a perk of Advanced America. This is NOT an option for first time must have applicants. Not even if pre approved. So I am finally told. 1st time must be an ACH based loan, so you gotta wait on your personal bank to give you access to the loan deposit too.
Contact emails do not get answered right away, same day, ne t day or if even at all.
I don't mind paying out the bitt for a desperately needed fast cash loan but FAST CASH should be the perk for doing so.
Now for my second application experience dated 5/17. Raytown and Liberty CA employees were informative and helpful and hopefully see some cash today finally.
Carolyne Price

Reply from Advance America - Independence - 3517 S. Noland Rd.

Reply from Advance America - Independence - 3517 S. Noland Rd.

Reply from Advance America - Independence - 3517 S. Noland Rd.
Advance America were there when I needed help. That's why I give them five star rating. Thanks Advance America

Reply from Advance America - Independence - 3517 S. Noland Rd.
Employees are very knowledgeable and efficient. I have been with Advance America for a while now and very satisfied with everything. Keep up the outstanding work.

Reply from Advance America - Independence - 3517 S. Noland Rd.
Great services from employee who helped me

Reply from Advance America - Independence - 3517 S. Noland Rd.
My experience with your employees was good i would definitely tell people about this company

Reply from Advance America - Independence - 3517 S. Noland Rd.
Sonia at the advance America in Independence Missouri was very helpful very professional very friendly and was able to take care of my needs immediately.
However the employee at the Manhattan Kansas location was not able to take care of my needs which is why I went to the Independence Missouri office

Reply from Advance America - Independence - 3517 S. Noland Rd.
This was a great experience to get help in a timely manner

Reply from Advance America - Independence - 3517 S. Noland Rd.
I’m very pleased with the staff. They always take care of my needs when I come there. I’m very pleased with the service and I will recommend my family and friends

Reply from Advance America - Independence - 3517 S. Noland Rd.
My experience at this location has always been great! The ladies there are very nice , polite and professional.

Reply from Advance America - Independence - 3517 S. Noland Rd.
Sonya was extremely helpful,knowledgeable and quick with helping me! It made for a great experience

Reply from Advance America - Independence - 3517 S. Noland Rd.
Location on Noland took care of me. She answered all my questions while making the process fast and easy.

Reply from Advance America - Independence - 3517 S. Noland Rd.
Everything was so easy and the staff was amazing. Now everything is electronic so no need to have papers printed out because they email all of them to you. The transaction was very fast and very much appreciated

Reply from Advance America - Independence - 3517 S. Noland Rd.
When I first enter the building I was welcomed by Ms.Sonya. She was very polite and very outgoing. When I had any trouble comprehending, she was very helpful explaining so that I could understand. By all I had a very good experience.

Reply from Advance America - Independence - 3517 S. Noland Rd.
After I was originally denied online. Someone reached out and was able to get me approved for a small loan, afterall. I would give 5 stars if I was able to get a bigger loan that I needed. But I'm still grateful for what I was able to get. So friendly and quick.

Reply from Advance America - Independence - 3517 S. Noland Rd.
Sonya is awesome! It was a quick and painless process that took about 15 minutes total.

Reply from Advance America - Independence - 3517 S. Noland Rd.
First time getting a payday loan from Advance America. Worked with Sales Mgr. Sonya. She was very pleasant and helpful. Explained everything perfectly. Will definitely recommend Advance America to family and friends. Thank you Sonya for all your help!

Reply from Advance America - Independence - 3517 S. Noland Rd.
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