I've been doing business with Advance America for over 20 years and have never been more impressed with the quality of service they provide.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Always so friendly and curious make working with you worth communicating with your company.
Company replied
Advanced America is a lifesaver when u need money for anything thanks a bunch
Company replied
Helpful and Knowledgeable Staff. I completed the entire process on the phone (general questions) and online.
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
3192 Commerce Lane, Ste C-2, 48846, Ionia, MI, United States
- 616-522-1618
4.7
Excellent
35 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I've been doing business with Advance…
I've been doing business with Advance America for over 20 years and have never been more impressed with the quality of service they provide.
December 4, 2025
Reply from Advance America - Ionia - 3192 Commerce Lane, Ste C-2
We appreciate your long-term business and are so glad to hear that you've consistently received excellent service from our team for over 20 years. Thank you for sharing your positive experience!
friendly and curious
Always so friendly and curious make working with you worth communicating with your company.
December 3, 2025
Reply from Advance America - Ionia - 3192 Commerce Lane, Ste C-2
We're happy to hear that our team's friendly and curious approach makes working with us worthwhile for you. We appreciate you taking the time to share your positive experience!
Reply from Advance America - Ionia - 3192 Commerce Lane, Ste C-2
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Advanced America is a lifesaver when u…
Advanced America is a lifesaver when u need money for anything thanks a bunch
August 8, 2025
Reply from Advance America - Ionia - 3192 Commerce Lane, Ste C-2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I get the money when it say I will get…
I get the money when it say I will get it thank you very much.
April 1, 2025
Reply from Advance America - Ionia - 3192 Commerce Lane, Ste C-2
We appreciate your feedback and are glad to hear that you received your funds as expected.
The staff here are very helpful and…
The staff here are very helpful and friendly.
August 12, 2024
Unprompted review
Reply from Advance America - Ionia - 3192 Commerce Lane, Ste C-2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Pleased
Helpful and Knowledgeable Staff. I completed the entire process on the phone (general questions) and online.
February 3, 2024
Reply from Advance America - Ionia - 3192 Commerce Lane, Ste C-2
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day
Friendly, helpful , never pressured.
The staff is very helpful. There's never any pressure, and are very easy to work with.
September 27, 2023
Reply from Advance America - Ionia - 3192 Commerce Lane, Ste C-2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
All of your employees are very good.
March 28, 2023
Reply from Advance America - Ionia - 3192 Commerce Lane, Ste C-2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very polite and helpful
November 25, 2022
Reply from Advance America - Ionia - 3192 Commerce Lane, Ste C-2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Best stop I ever made at advance…
Best stop I ever made at advance America people were friendly they listened to me they help me out a lot I still can't believe there's such a place as advanced America will
be a customer forever thank you
October 4, 2022
Reply from Advance America - Ionia - 3192 Commerce Lane, Ste C-2
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Ionia - 3192 Commerce Lane, Ste C-2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Ionia - 3192 Commerce Lane, Ste C-2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Ionia - 3192 Commerce Lane, Ste C-2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I am so happy with Advance America
I am so happy with Advance America ! They have helped me through some very hard times. I've been a customer for over 3 years and I have always been so pleased and amazed with the ease and speed of getting my loans. I recommend them to anyone that needs cash fast ! Their rates are reasonable and I only use the Ionia location; but the girls there have always given me very friendly service. Thank you Advance America, your name says it all!
June 9, 2021
Reply from Advance America - Ionia - 3192 Commerce Lane, Ste C-2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It's alot easier now !
It's alot easier now that they can do it online !!
June 17, 2020
Unprompted review
Reply from Advance America - Ionia - 3192 Commerce Lane, Ste C-2
Thank you for your response and comments regarding out services. We appreciate your business!
Employees are awesome
Employees are awesome. They do a great job spelling everything out all while being very personable. 👍
May 8, 2020
Unprompted review
Reply from Advance America - Ionia - 3192 Commerce Lane, Ste C-2
Your business is important to us, thank you for your response!
Advance America
Advance America helped me get into my first apartment and they’ve helped me stay on top of my bills.
February 17, 2020
Unprompted review
very friendly staff and very quick
December 26, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.