Sales manager Alesha great customer service and very detailing.. Advance America is the place to go 😊
Company replied
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See what reviewers are saying
I was pleased with the ease I had getting a loan. Alesha was very helpful and courteous in helping me through the loan process, which was not time consuming at all.
Company replied
Ease of applying. Detailed information to help me understand what I was doing in applying.
Company replied
The speed in the process and without additional charges or unstoppable fees. I really recommend it 1000%. Because the attention and explanation is exceptional
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
7320 Broad River Rd. Ste. J, 29063, Irmo, SC, United States
- 803-407-0184
4.7
Excellent
55 reviews
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Reply from Advance America - Irmo - 7320 Broad River Rd. Ste. J
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Best customer service I've ever…
Best customer service I've ever received, the day I went into the lexington store the computers were down but still they took all of my info and kept their word to call me as soon as they came up and they did exactly that. I went back and had a quick and easy experience.
August 10, 2021
Reply from Advance America - Irmo - 7320 Broad River Rd. Ste. J
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The broad river road office is great
The broad river road office is great. The manager Joe is great, friendly and very sweet. The employees he has are also sweet and very friendly. They only one I use when I need some extra money to pay an unexpected bill.
July 9, 2021
Reply from Advance America - Irmo - 7320 Broad River Rd. Ste. J
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I came in & was out within minutes
I came in & was out within minutes. Joesph did a really good job!
April 21, 2021
Reply from Advance America - Irmo - 7320 Broad River Rd. Ste. J
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Irmo - 7320 Broad River Rd. Ste. J
Thank you for your response and comments regarding our services. We appreciate your business!
Joe is the nicest man
Joe is the nicest man! I go in to visit sometimes even when I don't write a check. Service is great!
September 22, 2020
Unprompted review
Reply from Advance America - Irmo - 7320 Broad River Rd. Ste. J
Your business is important to us, thank you for your response!
Excellent Service
June 7, 2020
Unprompted review
Reply from Advance America - Irmo - 7320 Broad River Rd. Ste. J
Your business is important to us, thank you for your response!
I would like to make a suggestion..
I would like to make a suggestion... Why not renew our payday loan online? We can pay out our loan online.
May 8, 2020
Unprompted review
Reply from Advance America - Irmo - 7320 Broad River Rd. Ste. J
Thank you for your response and comments regarding our services. We appreciate your business!
SC state law prohibits payday online lending.
Joe and his assistant are always so…
Joe and his assistant are always so helpful and nice. If they ever leave, I will leave advance america.
February 12, 2020
Unprompted review
We enjoy going to Advance America Joe
We enjoy going to Advance America Joe, is so polite and helpfuff. And the young lady who also works thete is so nice . Thank you for great Service. Sincerely, Steve Trueblood ps. . These Two employees of your Company are Outstanding and Like knowing they will be there when we meed them.
January 26, 2020
Unprompted review
My experience at the irmo,sc store was…
My experience at the irmo,sc store was outstanding. The staff was very friendly and helped me understand what i needed to know with my payday loan
December 31, 2019
Unprompted review
Great staff and customer service
Great staff and customer service! Thank you so much for your service!
October 23, 2019
Unprompted review
It is always quick and fast getting…
It is always quick and fast getting want I need when I need help. The customer service representative always goes above and beyond. It is never a hassle.
October 7, 2019
Unprompted review
I think the staff should exercise…
I think the staff should exercise discretion when talking with customers. I do not want the public to know why I’m there and how much I’m borrowing.
September 18, 2019
Unprompted review
Reply from Advance America - Irmo - 7320 Broad River Rd. Ste. J
Your comments are important to our business and relationship. Advance America will have someone contact you soon regarding your comments.
My experience has aalways been nothing…
My experience has aalways been nothing but top notch on all of my visits!!! Even when the staff was down to one, I have always received exceptional service!!!
August 27, 2019
Unprompted review
Excellent staff and very understanding…
Excellent staff and very understanding associates.
August 16, 2019
Unprompted review
Joe at my location is always polite and…
Joe at my location is always polite and professional!! He has a smile and something nice to say everytime I come in to get a loan. I get in quickly and out the door with no issues. I always look forward seeing him.
July 28, 2019
Unprompted review
Joe is the best and always explains…
Joe is the best and always explains everything and greets you with a smile. I won't go anywhere else!
July 28, 2019
Unprompted review
Great helpful fast and diligent
Great helpful fast and diligent, and Mr, Joe Collins in Columbia SC is the best!!
July 28, 2019
Unprompted review
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