Eunice was very informative and explained everything clearly and concisely. I was given several options and she made sure I felt comfortable with the terms of my loan. Also the staff was very courteou... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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See what reviewers are saying
The customer service and their professionalism is what the world needs right now. They were very attentive to my request for help. The representative co-worker needed help with and issue she helped he... See more
Company replied
Great customer service yes they were very polite took there time in referring all my friends
Company replied
Everyone there is very helpful and plus that they made my day the other day they were having a crab bowl and I got a crab leg I love these guys they give great customer service they're the best
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1444 Ellis Avenue, 39204, Jackson, MS, United States
- 601-352-6004
5.0
Excellent
254 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Shaleita was very nice and helpful
March 4, 2025
Unprompted review
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Thank you for great customer service
Thank you for great customer service
February 28, 2025
Unprompted review
Reply from Advance America - Jackson - 1444 Ellis Avenue
We appreciate your kind words. We strive to provide excellent customer service and are glad we could help.
Tabatha was very friendly
February 25, 2025
Unprompted review
Reply from Advance America - Jackson - 1444 Ellis Avenue
We are so happy to hear that you had a positive experience. We strive to provide excellent customer service and appreciate your kind words about Tabatha.
Thank you shaleita
February 25, 2025
Unprompted review
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
shaleita showed great customer service
shaleita showed great customer service. thank you
February 21, 2025
Unprompted review
Reply from Advance America - Jackson - 1444 Ellis Avenue
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent customer service and are glad you had a great interaction.
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Tab and Shaleita was very helpful and…
Tab and Shaleita was very helpful and informative
February 14, 2025
Unprompted review
Reply from Advance America - Jackson - 1444 Ellis Avenue
We are delighted to hear that you had a positive experience with Tab and Shaleita. Their dedication to providing excellent customer service is truly appreciated.
Great customer service
Great customer service. Go see Shaleita and Tabatha
February 14, 2025
Unprompted review
Reply from Advance America - Jackson - 1444 Ellis Avenue
We're thrilled to hear about your positive experience! It's wonderful to know that you had such a great time with our team. We appreciate you taking the time to share your feedback.
Thank you shaleita
February 14, 2025
Unprompted review
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Thank you Shaleita
February 11, 2025
Unprompted review
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Shaleita was extremely helpful and nice
Shaleita was extremely helpful and nice
February 10, 2025
Unprompted review
Reply from Advance America - Jackson - 1444 Ellis Avenue
We're so glad to hear that you had a positive experience. We appreciate your kind words about Shaleita.
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Shaliets was very helpful
February 6, 2025
Unprompted review
Reply from Advance America - Jackson - 1444 Ellis Avenue
We appreciate your kind words. We're glad to hear that you had a positive experience.
Shaleita was very nice
February 4, 2025
Unprompted review
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your kind words. We appreciate your feedback and are glad you found our service helpful.
Thank you Shaleita
January 28, 2025
Unprompted review
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
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