Great customer service yes they were very polite took there time in referring all my friends
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Eunice was very informative and explained everything clearly and concisely. I was given several options and she made sure I felt comfortable with the terms of my loan. Also the staff was very courteou... See more
Company replied
The customer service and their professionalism is what the world needs right now. They were very attentive to my request for help. The representative co-worker needed help with and issue she helped he... See more
Company replied
When I’m broke, they always come through and I can say they are nice people to work with thank you guys again for helping me when I really needed it. Thank you.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1444 Ellis Avenue, 39204, Jackson, MS, United States
- 601-352-6004
5.0
Excellent
254 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Thank you ladies
July 14, 2026
Unprompted review
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great place to send and receive through…
Great place to send and receive through western union
July 14, 2026
Unprompted review
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Jackson - 1444 Ellis Avenue
Advance America values its customers and would like to learn more about this situation. Please call our Service Solutions Team at 1-888-310-4238. Thank you.
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your response and comments regarding our services. We appreciate your business!
Awesome ladies
July 2, 2026
Unprompted review
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your response and comments regarding our services. We appreciate your business!
Great job !!!!
June 30, 2026
Unprompted review
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great job Eunice!
June 15, 2026
Unprompted review
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we're so glad we were able to deliver the financial solutions you needed. Have a great day!
GREAT CUSTOMER SERVICE
GREAT CUSTOMER SERVICE! Easy application, thank you Vinshada you were there when I needed you!
June 7, 2026
Unprompted review
Reply from Advance America - Jackson - 1444 Ellis Avenue
We're so glad you had a great customer service experience and found our application process easy. Thank you for your kind words!
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for sharing your positive experience! We are delighted to hear that our team made your transaction quick, easy, and understandable.
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Reply from Advance America - Jackson - 1444 Ellis Avenue
Thank you for your response and comments regarding our services. We appreciate your business!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.