Felicia was great. She helped me choose the right loan option for me. We ran into a complication during the transaction and she helped me work through it.
Company replied
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See what reviewers are saying
Real easy and Christina from Bay Meadows office help me greatly
Company replied
Great customer service and very accurate
Company replied
A big Thank You for your assistance.
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
5230 Baymeadows Rd, Ste. 5, 32217, Jacksonville, FL, United States
- 904-733-4234
4.7
Excellent
37 reviews
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Reply from Advance America - Jacksonville - 5230 Baymeadows Rd, Ste. 5
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
A big Thank You for your assistance.
September 6, 2023
Reply from Advance America - Jacksonville - 5230 Baymeadows Rd, Ste. 5
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Nice lady she did a very good job.
July 30, 2023
Reply from Advance America - Jacksonville - 5230 Baymeadows Rd, Ste. 5
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Real easy and Christina from Bay…
Real easy and Christina from Bay Meadows office help me greatly
July 18, 2023
Reply from Advance America - Jacksonville - 5230 Baymeadows Rd, Ste. 5
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Felicia was great
Felicia was great. She helped me choose the right loan option for me. We ran into a complication during the transaction and she helped me work through it.
April 29, 2023
Unprompted review
Reply from Advance America - Jacksonville - 5230 Baymeadows Rd, Ste. 5
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Jacksonville - 5230 Baymeadows Rd, Ste. 5
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Exceptional Service by the agent
Exceptional Service by the agent. Located at the Bay Meadows, address.
August 12, 2022
Reply from Advance America - Jacksonville - 5230 Baymeadows Rd, Ste. 5
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I was given professional service &…
I was given professional service & shown
appreciation for my business.
May 23, 2022
Reply from Advance America - Jacksonville - 5230 Baymeadows Rd, Ste. 5
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I have used Advance America on a few…
I have used Advance America on a few different occasions in Jacksonville where Jennifer was my representative. She is always very quick, thorough and very helpful. I am treated very well each time I use the service.
Very satisfied customer!
May 19, 2022
Reply from Advance America - Jacksonville - 5230 Baymeadows Rd, Ste. 5
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Exceptional service
Exceptional service.
Detailed explanation and review of what the process entails.
I cannot believe I did not know about this sooner.
Please make sure that all employees are this informed , polite , and warm when hiring. The standard my representative set is absolutely amazing . I will recommend this location to many others.
April 11, 2022
Reply from Advance America - Jacksonville - 5230 Baymeadows Rd, Ste. 5
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Second Chances!!
Terrie was awesome and such a great help. My account was closed, she was able to open it give me the help I needed!!
April 11, 2022
Reply from Advance America - Jacksonville - 5230 Baymeadows Rd, Ste. 5
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
My rep was exceptional
April 10, 2022
Reply from Advance America - Jacksonville - 5230 Baymeadows Rd, Ste. 5
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Jennifer is always the best and also…
Jennifer is always the best and also y'all have a new employee that work in the baymeadows area she was very helpful and did a very good job
July 11, 2021
Reply from Advance America - Jacksonville - 5230 Baymeadows Rd, Ste. 5
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Help with titles loan
The manager help me apply for titles loan and help me hear what they on over phone too
July 7, 2021
Reply from Advance America - Jacksonville - 5230 Baymeadows Rd, Ste. 5
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very caring and professional
Very caring and professional. Worked quickly and got it done. Super nice.
December 22, 2020
Reply from Advance America - Jacksonville - 5230 Baymeadows Rd, Ste. 5
Thank you for your response and comments regarding our services. We appreciate your business!
Was good,nice service
July 7, 2020
Unprompted review
Reply from Advance America - Jacksonville - 5230 Baymeadows Rd, Ste. 5
Thank you for your response and comments regarding out services. We appreciate your business!
Very pleasant and helpful
May 17, 2020
Unprompted review
Reply from Advance America - Jacksonville - 5230 Baymeadows Rd, Ste. 5
Your business is important to us,thank you for your response!
I like how you save my backside all the…
I like how you save my backside all the time. Thank you for being there for me.
March 7, 2020
Unprompted review
Stephanie and Samantha are amazing!
Stephanie and Samantha are amazing! They both give excellent customer service and are the reason I drive across town to do business at their location. They make everyone feel like more than just a customer or a transaction. I recommend them to everyone I know.
January 30, 2020
Unprompted review
Awesome customer service
November 6, 2019
Unprompted review
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