The Customer Assistance was friendly and helpful she assisted me on the phone as well as in person. She was pleasant and nice, she answered all of my questions as well.
Company replied
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See what reviewers are saying
Courteous staff, quick service, money deposited in bank account immediately. Thank you for serving our community.
Company replied
Excellent customer service, no hassle, no long waiting. Staff very friendly and helpful.
Company replied
You are doing great as always I know I can always count on you for a loan when I need one. Thank you. J Ellis
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
7451-17 103rd Street, 32210, Jacksonville, FL, United States
- 904-777-5880
4.8
Excellent
59 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Efficiency of service
August 1, 2026
Reply from Advance America - Jacksonville - 7451-17 103rd Street
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Jacksonville - 7451-17 103rd Street
Thank you for your response and comments regarding our services. We appreciate your business!
Always there when I need you!
November 2, 2024
Reply from Advance America - Jacksonville - 7451-17 103rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Jacksonville - 7451-17 103rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day
Not sure if the company is aware but…
Not sure if the company is aware but the store was too warm and the computer kiosk had troubled accepting my signature.
January 17, 2024
Unprompted review
Reply from Advance America - Jacksonville - 7451-17 103rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Same courteous and professional manner
December 2, 2023
Reply from Advance America - Jacksonville - 7451-17 103rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Customer Assistance was friendly…
The Customer Assistance was friendly and helpful she assisted me on the phone as well as in person. She was pleasant and nice, she answered all of my questions as well.
September 9, 2023
Reply from Advance America - Jacksonville - 7451-17 103rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Courteous staff
Courteous staff, quick service, money deposited in bank account immediately. Thank you for serving our community.
August 27, 2023
Reply from Advance America - Jacksonville - 7451-17 103rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The fast service and the efficiency of…
The fast service and the efficiency of the customer service and the location was in convenience area
August 12, 2023
Reply from Advance America - Jacksonville - 7451-17 103rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Excellent customer service
Excellent customer service, no hassle, no long waiting. Staff very friendly and helpful.
July 2, 2023
Reply from Advance America - Jacksonville - 7451-17 103rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
You are doing great as always I know I…
You are doing great as always I know I can always count on you for a loan when I need one. Thank you. J Ellis
April 6, 2023
Reply from Advance America - Jacksonville - 7451-17 103rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Customer Service excellent
Customer Service excellent, very friendly, fast and professional.
December 10, 2022
Reply from Advance America - Jacksonville - 7451-17 103rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Advance America amazing and always helpful employees
they are amazing to work with I have always spoken with Shameka and I may be spelling her name wrong and I'm so sorry but she always has a smile on her face and she is so helpful and willing to help me with any questions I have and the other lady that works with her is so nice and helpful to and they both deserve a raise and promotion because it is very hard to find people today willing to go out of they're way to help you and I really appreciate that both of them have been so, amazing and always helpful. Thank you and keep doing an amazing job..
May 4, 2022
Reply from Advance America - Jacksonville - 7451-17 103rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I have been dealing with abvance…
I have been dealing with abvance American a few years now and they are always friendly and easy to get alone with. I never had any trouble with them if I have a problem and couldn't do my abvance on time I would call let them know I have a problem they would work with me with no problem. They are great people.
March 5, 2022
Reply from Advance America - Jacksonville - 7451-17 103rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
at first
at first, I tried to make a payment online. so I called my local store and they explained why, this morning i made a payment I'm happy i thought i was being screwed over
October 11, 2021
Reply from Advance America - Jacksonville - 7451-17 103rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Excellent service
September 25, 2021
Reply from Advance America - Jacksonville - 7451-17 103rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
doing great was quick and have been a…
doing great was quick and have been a long time customer since 2006 thanks.
May 17, 2021
Reply from Advance America - Jacksonville - 7451-17 103rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Jacksonville - 7451-17 103rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The employees at the advance America on…
The employees at the advance America on 103rd Street have always been polite and have always helped me without any issues I appreciate their time and the way they act when I walk in the door.d
March 19, 2021
Reply from Advance America - Jacksonville - 7451-17 103rd Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service
February 16, 2021
Reply from Advance America - Jacksonville - 7451-17 103rd Street
Charles: Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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