Meredith and Jamie are the best. They are very friendly, respectful and knowledgeable. They made me feel comfortable and took care of me quickly ❤️ I recommend this location and you will be taken care... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The interest rate is not as much as in most businesses of the same nature and the management personnel are just great! The process is quick and simple and I am not tied up for hours trying to scrape... See more
Company replied
The ladies from Advance America in Jacksonville, Alabama did everything just right, they got me the perfect installment loan with low interest and low payments as well. I thanked them so very much and... See more
Company replied
The Jacksonville store was amazing especially Ms.Jamie I came seeking information and left with money in the bank definitely will be back and referring
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
815C Pelham Rd. S, #1, 36265, Jacksonville, AL, United States
- 256-435-6805
4.8
Excellent
81 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The women are excellent and they give…
The women are excellent and they give great service
March 4, 2025
Unprompted review
Reply from Advance America - Jacksonville - 815C Pelham Rd. S, #1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Jacksonville - 815C Pelham Rd. S, #1
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Reply from Advance America - Jacksonville - 815C Pelham Rd. S, #1
We're so glad to hear you had a positive experience with our service. We appreciate your kind words about Mrs. Lynn.
Love the service!
February 14, 2025
Unprompted review
Reply from Advance America - Jacksonville - 815C Pelham Rd. S, #1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I always enjoy coming in the office to…
I always enjoy coming in the office to get help on my account. The staff is always nice and helpful treat me like family.
February 13, 2025
Unprompted review
Reply from Advance America - Jacksonville - 815C Pelham Rd. S, #1
Thank you for your kind words! We are so happy to hear that you have had a positive experience. We strive to provide excellent customer service and are glad you found our team helpful and friendly. We appreciate your business.
Reply from Advance America - Jacksonville - 815C Pelham Rd. S, #1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great service
February 7, 2025
Unprompted review
Reply from Advance America - Jacksonville - 815C Pelham Rd. S, #1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Jacksonville - 815C Pelham Rd. S, #1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Fast and easy with a smile
January 28, 2025
Unprompted review
Reply from Advance America - Jacksonville - 815C Pelham Rd. S, #1
We're so glad to hear you had a positive experience. We strive to make things easy and enjoyable for our customers.
They are great people to work with
They are great people to work with
January 27, 2025
Unprompted review
Reply from Advance America - Jacksonville - 815C Pelham Rd. S, #1
We appreciate your kind words. We strive to provide excellent service and are glad to hear that you had a positive experience working with us.
The service was fast and friendly.
January 24, 2025
Unprompted review
Reply from Advance America - Jacksonville - 815C Pelham Rd. S, #1
"Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!"
Reply from Advance America - Jacksonville - 815C Pelham Rd. S, #1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Jacksonville - 815C Pelham Rd. S, #1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Absolutely wonderful.
January 16, 2025
Unprompted review
Reply from Advance America - Jacksonville - 815C Pelham Rd. S, #1
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Love these ladies that work here
Love these ladies that work here! I very much recommend!!!!
January 15, 2025
Unprompted review
Reply from Advance America - Jacksonville - 815C Pelham Rd. S, #1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very great service okay
January 15, 2025
Unprompted review
Reply from Advance America - Jacksonville - 815C Pelham Rd. S, #1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Good service nice ladies.
December 13, 2024
Unprompted review
Reply from Advance America - Jacksonville - 815C Pelham Rd. S, #1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Jacksonville - 815C Pelham Rd. S, #1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Jacksonville - 815C Pelham Rd. S, #1
Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-479-2026. Thank you
Very easy and the most fair way to get…
Very easy and the most fair way to get extra money
October 7, 2024
Reply from Advance America - Jacksonville - 815C Pelham Rd. S, #1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.