Totally user friendly with much respect and professionalism by Latisha and also Feliciencia. My experience doing business with Advance America is so very positive I want to refer ally friends. Thank... See more
Company replied
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Good customer service easy usage of the online loan and coming into the store to get loan
Company replied
The associates in the store. They are AWESOME!! Very courteous, nice. Understanding and always willing to help out in any way they can. If you are not able to qualify for your need with the company, t... See more
Company replied
Feleceia Holmes was a tremendous help guiding me through this process. Her cheerful energy and kind attitude is a welcome comfort while I'm down on my luck.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
9550 Baymeadows Road, Ste. 6, 32256, Jacksonville, FL, United States
- 904-733-2898
4.9
Excellent
199 reviews
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Good customer service easy usage of the…
Good customer service easy usage of the online loan and coming into the store to get loan
August 28, 2026
Unprompted review
Reply from Advance America - Jacksonville - 9550 Baymeadows Road, Ste. 6
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Very fast and great customer service
Very fast and great customer service. Will always use Advance America
August 19, 2026
Unprompted review
Reply from Advance America - Jacksonville - 9550 Baymeadows Road, Ste. 6
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service by Moneq
August 6, 2026
Unprompted review
Reply from Advance America - Jacksonville - 9550 Baymeadows Road, Ste. 6
Thank you for your response and comments regarding our services. We appreciate your business!
When ever I reapply for a loan
When ever I reapply for a loan, the process goes through so quickly. There's not a lot of paper work to do. My money is in my account so quickly without any extra phone calls or waiting period. You guys are awesome. Thanks😊
August 1, 2026
Reply from Advance America - Jacksonville - 9550 Baymeadows Road, Ste. 6
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Jacksonville - 9550 Baymeadows Road, Ste. 6
Thank you for your response and comments regarding our services. We appreciate your business!
Money was fantastic!!
August 3, 2026
Unprompted review
Reply from Advance America - Jacksonville - 9550 Baymeadows Road, Ste. 6
Thank you for your response and comments regarding our services. We appreciate your business!
Ms Holmes was very nice & helpful with…
Ms Holmes was very nice & helpful with me my first time thanks ms Holmes
July 28, 2026
Unprompted review
Reply from Advance America - Jacksonville - 9550 Baymeadows Road, Ste. 6
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Always helps me out when I come here
Always helps me out when I come here, great customer service. LaTisha is the best!
July 13, 2026
Unprompted review
Reply from Advance America - Jacksonville - 9550 Baymeadows Road, Ste. 6
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
My experience with advance america is…
My experience with advance america is always great! Moneq was wonderful with assisting me with my loan today. She was very professional and customer service oriented, also has a nice smile. She is currently in training at the baymeadows office.
June 30, 2026
Unprompted review
Reply from Advance America - Jacksonville - 9550 Baymeadows Road, Ste. 6
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Jacksonville - 9550 Baymeadows Road, Ste. 6
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
They are always quick and professional
They are always quick and professional. Extremely friendly and helpful.
June 18, 2026
Unprompted review
Reply from Advance America - Jacksonville - 9550 Baymeadows Road, Ste. 6
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Feleceia Holmes was a tremendous help…
Feleceia Holmes was a tremendous help guiding me through this process. Her cheerful energy and kind attitude is a welcome comfort while I'm down on my luck.
June 4, 2026
Unprompted review
Reply from Advance America - Jacksonville - 9550 Baymeadows Road, Ste. 6
We appreciate you sharing your positive experience with us. We are so glad our team could provide comfort and support during a challenging time. Thank you for your kind words.
Amazing simply amazing and the rates…
Amazing simply amazing and the rates are so much better than other loan places!!
June 3, 2026
Unprompted review
Reply from Advance America - Jacksonville - 9550 Baymeadows Road, Ste. 6
We're so happy to hear you had such an amazing experience with us and appreciate your positive feedback!
Reply from Advance America - Jacksonville - 9550 Baymeadows Road, Ste. 6
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Good staff is very nice
May 1, 2026
Unprompted review
Reply from Advance America - Jacksonville - 9550 Baymeadows Road, Ste. 6
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Jacksonville - 9550 Baymeadows Road, Ste. 6
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great experience!!!
April 13, 2026
Unprompted review
Reply from Advance America - Jacksonville - 9550 Baymeadows Road, Ste. 6
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Premier Customer Service
Totally user friendly with much respect and professionalism by Latisha and also Feliciencia. My experience doing business with Advance America is so very positive
I want to refer ally friends. Thank you so very much for going above and beyond in helping me, Rita
April 8, 2026
Unprompted review
Reply from Advance America - Jacksonville - 9550 Baymeadows Road, Ste. 6
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Jacksonville - 9550 Baymeadows Road, Ste. 6
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Reply from Advance America - Jacksonville - 9550 Baymeadows Road, Ste. 6
We appreciate your positive feedback regarding the money orders and loans. We are happy you had a good experience.
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