Great customer service I will always go back there employees are patient easy to talk to and kind and will do their best to get you a loan
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Advanced america helped me just at the right time it was fast simple the associate that helped me was great very friendly and walked me thru every step of the way.
Company replied
Love everything about this place..The staff is very professional yet make you feel like you're the most important person there..place is very clean a you dont have to sit for 4hrs or more to complete... See more
Advance America is the best, especially the crew at the Johnston RI branch. They treat everyone with respect and go out of their way to help, especially their repeat customers. I'm grateful for thei... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1500 Atwood Ave., Ste. 15, 2919, Johnston, RI, United States
- 401-272-3607
4.8
Excellent
56 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service I will always go…
Great customer service I will always go back there employees are patient easy to talk to and kind and will do their best to get you a loan
March 7, 2022
Reply from Advance America - Johnston - 1500 Atwood Ave., Ste. 15
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Advanced america helped me just at the…
Advanced america helped me just at the right time it was fast simple the associate that helped me was great very friendly and walked me thru every step of the way.
February 21, 2022
Reply from Advance America - Johnston - 1500 Atwood Ave., Ste. 15
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The guy that took care of me was very…
The guy that took care of me was very nice and polite and step by step was telling me what to do cause they update everything so is not the same..
October 15, 2021
The new system take a little longer but…
The new system take a little longer but the customer representative handle it very well.
October 8, 2021
Reply from Advance America - Johnston - 1500 Atwood Ave., Ste. 15
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Johnston - 1500 Atwood Ave., Ste. 15
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Always awesome service!
June 2, 2021
Reply from Advance America - Johnston - 1500 Atwood Ave., Ste. 15
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Really felt good about my experience
Really felt good about my experience. The staff was amazing and super knowledgeable!
Thank you !
April 19, 2021
Reply from Advance America - Johnston - 1500 Atwood Ave., Ste. 15
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very good et professional service.
April 5, 2021
Reply from Advance America - Johnston - 1500 Atwood Ave., Ste. 15
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Johnston - 1500 Atwood Ave., Ste. 15
Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service no wait time…
Great customer service no wait time very comfortable transaction
December 20, 2020
Reply from Advance America - Johnston - 1500 Atwood Ave., Ste. 15
Thank you for your response and comments regarding our services. We appreciate your business!
Advance America is the best
Advance America is the best, especially the crew at the Johnston RI branch. They treat everyone with respect and go out of their way to help, especially their repeat customers. I'm grateful for their help, especially now.
Gina
Smithfield
November 29, 2020
Reply from Advance America - Johnston - 1500 Atwood Ave., Ste. 15
Thank you for your response and comments regarding our services. We appreciate your business!
Great job Alexander
November 19, 2020
Reply from Advance America - Johnston - 1500 Atwood Ave., Ste. 15
Your business is important to us, thank you for your response!
Friendly and fast
May 4, 2020
Unprompted review
Reply from Advance America - Johnston - 1500 Atwood Ave., Ste. 15
Your business is important to us, thank you for your response!
Great place..great people
March 22, 2020
Unprompted review
Reply from Advance America - Johnston - 1500 Atwood Ave., Ste. 15
Your business is important to us, thank you for your response!
Advance America is wonderful
Advance America is wonderful! They have always helped me out in so many ways
March 3, 2020
Unprompted review
Very friendly staff at the Johnston ri…
Very friendly staff at the Johnston ri store. Always treat you like family.
February 26, 2020
Unprompted review
Highly recommended!
They are great at the Johnston office. Especially Donna!
February 7, 2020
Unprompted review
Good service
December 29, 2019
Unprompted review
The staff in the Johnston office are…
The staff in the Johnston office are the nicest folks you'll ever meet...they never make you feel badly about having to utilize the services, they are always just very positive and pleasant. Thank you.
December 19, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.