Advance America - Kansas City - 606 E. 99th St. Reviews 

Jewell was a wonderful person had a great experience and she was a very helpful person

The store on 99th and holmes took great care of my needs. Thank you ladies for all your help in my time of need.

My experience was great. The employee made me feel welcomed and answered any questions that I had and the process was quick and easy.

Bonita gave me the best customer service experience ever! She was very kind and explained the entire process step by step

I applied and was approved on a Saturday and didn’t receive my funds til Tuesday- local branch mgr couldnt find my account do instead opened an installment loan at a cost of 2.5x of the disbursement- I’m now paying $700 for a $300 installment loan and a late arriving payday loan or $225 is now $275

Nice professional people. Highly recommended.

You have really help me out this last few months I'm getting it together with your help and soon be on my way thanks for your time and the ladies at your store are deliteful. can't spell I try

I love going here. The ladies are such a delight and make me smile everytime I leave. Plus they are fast and efficient.

The call center people were wonderful to speak with but the decision team was making it to hard to the they had information. Not good customers service

I thought your manager did a wonderful job I was very pleased with the out come. I will make sure I pay this loan off on time thank you and him very much for the loan, have a great day.

The service that I received at the advance America store in Kansas city was great!! Dealing with the folks there is what enticed me to go ahead and borrow money against my better judgment. I had a loan that cost me $95 over the loan amount to pay back, and I paid it back in full and 10 days and one of those 10 days the store was closed which disabled me from paying it on that day.

That's robbery and it's unfair.

So not only am I going to spread the word regarding does gross overcharge. I will never do business with advance America again. And just to be Crystal clear that's based on the staggering and overwhelming charges and fees. Frankly... it's nothing short of robbing me

Signed
Unsatisfied, unhappy, overcharged former customer

very friendly, knowledgeable staff made the process very easy

My experience was absolutely Amazing!!! Ms. Tyler was a great assistance to me. She was very patient and understanding and did everything she could to get me a loan. I was approved and I am very Thankful. We need more people to take pride in customer service just like she did. Just an example I didnt know how to access my online banking and she walked me through every step on top of assisting other tasks she had to take care of. Thank you again Ms.Tyler.!! You Rock!!!!!!!!!!!!