Advance America - Kerrville - 1305-I Sidney Baker Street Reviews 

77
•
TrustScore 4.5 out of 5

4.6

1305-I Sidney Baker Street, 78028 Kerrville, TX, US

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I needed cash fast as one week of my paycheck was held back. My car payment was due in a week as well as insurance, they made my dream become real. As a single woman by choice my life is just not easy... See more

Company replied

Rated 5 out of 5 stars

Jessie (a Lady) was extremely helpful and diligent in helping me obtain my Loan. I hghly recommend ADVANCE AMERICA Loan Office in Kerrville, Texas. this was my second loan and she was incredible.

Company replied

Rated 5 out of 5 stars

Jesse O’Brien 10/10 I would strongly recommend she was very professional and quick with her job. She explained everything in a quick simple manner as well all in all great experience.

Company replied

Rated 5 out of 5 stars

Quick ,easy , and they are very kind ,explain in detail with patience . So come see Caitlyn and she will greet you with a smile and have you out in no time satisfied.

Company replied


Company details

  1. Loan Agency
  2. also in
  3. Financial Institution
  4. Money Order Service
  5. Money Transfer Service
  6. Non-Bank Financial Service

About Advance America - Kerrville - 1305-I Sidney Baker Street

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 1305-I Sidney Baker Street, 78028, Kerrville, TX, United States

  • 830-792-8894

4.6

Excellent

TrustScore 4.5 out of 5

77 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(77)

11,568 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Applied and walked out with the cash.

Applied and walked out with the cash.

October 2, 2026
Unprompted review
Advance America - Kerrville - 1305-I Sidney Baker Street logo

Reply from Advance America - Kerrville - 1305-I Sidney Baker Street

Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.

Rated 5 out of 5 stars

All Aok

All Aok, everything i visit here. EXCELLENT service.

September 14, 2026
Unprompted review
Advance America - Kerrville - 1305-I Sidney Baker Street logo

Reply from Advance America - Kerrville - 1305-I Sidney Baker Street

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

Ladies were really helpful

Ladies were really helpful

March 13, 2026
Unprompted review
Advance America - Kerrville - 1305-I Sidney Baker Street logo

Reply from Advance America - Kerrville - 1305-I Sidney Baker Street

We appreciate you taking the time to leave us this great review. We are so happy to hear that our team is helpful to you.

Rated 5 out of 5 stars

Great people

Fast and easy for anyone to apply

March 5, 2026
Unprompted review
Advance America - Kerrville - 1305-I Sidney Baker Street logo

Reply from Advance America - Kerrville - 1305-I Sidney Baker Street

We appreciate your positive feedback. We are glad our application process was fast and easy for you. Have a wonderful day.

Rated 5 out of 5 stars

Jessi was really nice and helpful and…

Jessi was really nice and helpful and was very quick and efficient

February 20, 2026
Unprompted review
Advance America - Kerrville - 1305-I Sidney Baker Street logo

Reply from Advance America - Kerrville - 1305-I Sidney Baker Street

We appreciate your positive feedback. We are happy to hear that you received quick and efficient service. We're glad we could help you.

Rated 5 out of 5 stars

Jessie and Kaitlyn helped me when I…

Jessie and Kaitlyn helped me when I needed the help. Very efficient and everything went quick. I would recommend if you need quick money to come here.

February 19, 2026
Unprompted review
Advance America - Kerrville - 1305-I Sidney Baker Street logo

Reply from Advance America - Kerrville - 1305-I Sidney Baker Street

We appreciate you taking the time to share your feedback. We're happy to hear that you had an efficient experience and received the help you needed. Thank you for recommending our services!

Rated 5 out of 5 stars

The best place to go get a loan super…

The best place to go get a loan super happy with them .

December 1, 2025
Unprompted review
Advance America - Kerrville - 1305-I Sidney Baker Street logo

Reply from Advance America - Kerrville - 1305-I Sidney Baker Street

We're happy to hear that you had a great experience getting a loan. Thank you for sharing your positive feedback with us!

Rated 5 out of 5 stars

Loan process was quick and easy

Loan process was quick and easy. Staff was very nice.

November 21, 2025
Unprompted review
Advance America - Kerrville - 1305-I Sidney Baker Street logo

Reply from Advance America - Kerrville - 1305-I Sidney Baker Street

We're happy to hear that our loan process was quick and easy for you, and that our staff was very nice. Thank you for the positive feedback!

Rated 5 out of 5 stars

Very low fee attached to loan!

I needed cash fast as one week of my paycheck was held back. My car payment was due in a week as well as insurance, they made my dream become real. As a single woman by choice my life is just not easy. It has taken 8 yrs to rebuild what a predator on FB took from me. I had 800 credit score and fought to keep that though yes 6 dead beat husbands. Planning retirement an my identity was stolen. Never be as naive as I was please. Thank you guys so much!! You dried my tears! Kerrville store and a young sales lady was professional and amazing! I was referred by a young Spanish man from another location who could not help from his loan organization in Kerrville. My gratitude to you also!!

September 4, 2025
Unprompted review
Advance America - Kerrville - 1305-I Sidney Baker Street logo

Reply from Advance America - Kerrville - 1305-I Sidney Baker Street

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Caitlyn is very helpful and always…

Caitlyn is very helpful and always makes sure wehave the help we need I recommend Advance America for anyone needing quick cash until payday.

September 6, 2025
Unprompted review
Advance America - Kerrville - 1305-I Sidney Baker Street logo

Reply from Advance America - Kerrville - 1305-I Sidney Baker Street

We're happy to hear that the service you received was so helpful! We appreciate you recommending us for those needing financial solutions until their next payday. Thanks for your positive feedback.

Rated 5 out of 5 stars

Quick ,easy

Quick ,easy , and they are very kind ,explain in detail with patience . So come see Caitlyn and she will greet you with a smile and have you out in no time satisfied.

August 11, 2025
Unprompted review
Advance America - Kerrville - 1305-I Sidney Baker Street logo

Reply from Advance America - Kerrville - 1305-I Sidney Baker Street

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Jessee is always a delight.

Jessee is always a delight.

July 30, 2025
Unprompted review
Advance America - Kerrville - 1305-I Sidney Baker Street logo

Reply from Advance America - Kerrville - 1305-I Sidney Baker Street

We are so happy to hear that you had a wonderful experience. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

June 27, 2025
Advance America - Kerrville - 1305-I Sidney Baker Street logo

Reply from Advance America - Kerrville - 1305-I Sidney Baker Street

Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!

Rated 5 out of 5 stars

Caitlyn was very friendly and…

Caitlyn was very friendly and professional. It was a pleasure working with her. Thank you!

June 20, 2025
Unprompted review
Advance America - Kerrville - 1305-I Sidney Baker Street logo

Reply from Advance America - Kerrville - 1305-I Sidney Baker Street

We're happy to hear that you found our team member friendly and professional. It was a pleasure assisting you, and we appreciate your positive feedback!

Rated 5 out of 5 stars

The ladies here made my visit quick and…

The ladies here made my visit quick and easy they had amazing attitude! They were so nice and helped me with everything and explained it perfectly!

May 22, 2025
Unprompted review
Advance America - Kerrville - 1305-I Sidney Baker Street logo

Reply from Advance America - Kerrville - 1305-I Sidney Baker Street

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Very friendly

May 3, 2025
Unprompted review
Advance America - Kerrville - 1305-I Sidney Baker Street logo

Reply from Advance America - Kerrville - 1305-I Sidney Baker Street

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 1 out of 5 stars

This was the worst flying trip I have…

This was the worst flying trip I have ever experienced in my life.
I was extremely excited because I was able to go see the women final game which included The University of Connecticut in the Championship game. I have followed the Huskies for over 30 years.
I left San Antonio on April 5th with my first stop at DFW. When I landed at DFW I learned my flight had been canceled to Tampa.
I had no idea what I needed to do. First I was told that American had no other flights to Tampa. No one helped me except to say to get in line for customer service. I have no idea but to me it looked like there were over 200 hundred people in line. I stood in line but the line was moving extremely slow.. I called my daughter that had helped me get the tickets. About one hour later she called me to let me know she was not having any success.But she would keep trying.
I was getting so anxious that I thought about renting a car and drive to Tampa. But I was told it would a 15 hour drive.
My daughter called me again and let me know she had got a flight to Tampa and it would arrive around midnight.
I was able to go see the game and my team won. The women from UConn were the 2025 National Championship.
I left on my return flight on Monday to DFW.
However we were delayed because there was some problems with passengers sitting in wrong sits in the rear of the plane. I was not close enough to know what was causing the delay.
I think we left about 20 or 25 minutes late.
It is my opinion that this delayed caused me to missed my flight from DFW to San Antonio.
There was a flight attendant helping us get to the right gate.
She told me that I would not be able to get to the gate on time to catch my flight.
So she changed my flight to a later flight.
Again I got home much later than I anticipated.
I have been a loyal member of American Airlines during my 32 years when I was employed. I retired in 2006. So I have not flown very much but when I do I always make it a flight on American.
But this particular trip was not a good one for me.
Joe
E123288

April 5, 2025
Advance America - Kerrville - 1305-I Sidney Baker Street logo

Reply from Advance America - Kerrville - 1305-I Sidney Baker Street

We understand your frustration with your recent travel experience. It sounds like you encountered a series of unfortunate events, starting with the canceled flight in DFW and culminating in a missed connection due to a delay on your return flight. We sincerely apologize for the inconvenience and stress this caused you, especially considering the importance of your trip to see the UConn women's basketball championship game.

We appreciate your loyalty to American Airlines and your long history of flying with us. We strive to provide a smooth and enjoyable travel experience for all our passengers, and we are disappointed that we fell short of your expectations on this occasion. We will take your feedback into consideration as we continue to work towards improving our services.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look