I had absolutely nowhere else to turn, no family, no way out of my situation the Day before 2026 storm forecasted. I was offered the exact amount I needed, and the customer service was exceptional. Mi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
No hassle at all, just filled out a short form and approved with in minutes. I received an email confirming my approval, dollar amount request and the deposit tracker. The funds were in my account in... See more
Company replied
The ladies and Advance America in Killeen Texas on Trimmier Road or excellent in the work they do! Miss Janika and Miss Angelica work with me wonderfully. They were very patient and understanding and... See more
Company replied
Very quick and easy to apply online. If anyone is in a situation where you need extra money to pay or catch up on anything including bills, I would consider this company for your advancement. Thumbs u... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2600 Trimmier Rd., Suite 400, 76542, Killeen, TX, United States
- 254-634-7720
4.9
Excellent
175 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helped me out of a jam
Helped me out of a jam. Just wish interest rate was a lot lower. Pay it off quickly and it’s a good deal.
August 28, 2026
Reply from Advance America - Killeen - 2600 Trimmier Rd., Suite 400
Thank you for your response and comments regarding our services. We appreciate your business!
Excellent customer service!!
July 9, 2026
Unprompted review
Reply from Advance America - Killeen - 2600 Trimmier Rd., Suite 400
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Killeen - 2600 Trimmier Rd., Suite 400
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Killeen - 2600 Trimmier Rd., Suite 400
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great service the young ladies there…
Great service the young ladies there are great thank you
June 1, 2026
Unprompted review
Reply from Advance America - Killeen - 2600 Trimmier Rd., Suite 400
We appreciate your positive feedback. We are glad our team provided such great service.
Thank you for your amazing service…
Thank you for your amazing service Joneka!! You explained everything in such detail and your smile is amazing
May 20, 2026
Unprompted review
Reply from Advance America - Killeen - 2600 Trimmier Rd., Suite 400
We appreciate you sharing your positive experience with us. We are happy to hear our team was helpful and explained everything in detail.
I needed some quick cash and the ladies…
I needed some quick cash and the ladies at this location got me what I needed.
May 14, 2026
Unprompted review
Reply from Advance America - Killeen - 2600 Trimmier Rd., Suite 400
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Great Service thank you Joneka for the…
Great Service thank you Joneka for the great Service explained everything
May 12, 2026
Unprompted review
Reply from Advance America - Killeen - 2600 Trimmier Rd., Suite 400
We appreciate you taking the time to share your feedback. We are happy to hear that you had a great experience and that our service was helpful and informative.
I happen to need funds and found…
I happen to need funds and found Advance America. It was simple to apply and my funds were deposited in a day.
May 9, 2026
Reply from Advance America - Killeen - 2600 Trimmier Rd., Suite 400
We're happy to hear that the application process was simple and that you received your funds quickly. Thank you for sharing your experience with us!
Reply from Advance America - Killeen - 2600 Trimmier Rd., Suite 400
We appreciate your positive feedback. We are happy that we could provide the money solutions you needed with great service.
Reply from Advance America - Killeen - 2600 Trimmier Rd., Suite 400
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Was the best everyone said no they said…
Was the best everyone said no they said yes they help people
April 25, 2026
Reply from Advance America - Killeen - 2600 Trimmier Rd., Suite 400
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I had a great experience!
April 24, 2026
Unprompted review
Reply from Advance America - Killeen - 2600 Trimmier Rd., Suite 400
We are happy you had a wonderful experience! Our team works hard to provide excellent service. Thank you!
Great service i got pre-approved over…
Great service i got pre-approved over the phone thank you Joneka and Jessica
April 23, 2026
Unprompted review
Reply from Advance America - Killeen - 2600 Trimmier Rd., Suite 400
We're happy you received great service and were pre-approved over the phone. We appreciate you taking the time to share your positive feedback with us!
Great service Friendly staff thank you…
Great service Friendly staff thank you ladies
April 21, 2026
Unprompted review
Reply from Advance America - Killeen - 2600 Trimmier Rd., Suite 400
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Killeen - 2600 Trimmier Rd., Suite 400
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Killeen - 2600 Trimmier Rd., Suite 400
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great service!!!
Great service!!!! Thank you ladies at the branch they always take care of me with my loan
March 6, 2026
Unprompted review
Reply from Advance America - Killeen - 2600 Trimmier Rd., Suite 400
We're glad you enjoyed your experience with us! We appreciate you taking the time to share your positive feedback regarding our team's great service assisting you with your loan.
Reply from Advance America - Killeen - 2600 Trimmier Rd., Suite 400
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Killeen - 2600 Trimmier Rd., Suite 400
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.