Awesome customer service! Prequalified over the phone Money deposited before walking out! Quick, easy, fast!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Laura did a great job helping me out with my loan. She prequalified me over the phone and told me what my payments would be before stepped into the store.
Company replied
The ladies at this location was friendly fast and so helpful i would give them more stars if i could thank you again laura and maddy
Company replied
Great service Laura & Maddy we're great at approving me over the phone and helping me through my process!
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
6402 I 45 S., Ste. C, 77568, La Marque, TX, United States
- 409-986-8186
4.8
Excellent
78 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Advance America - La Marque - 6402 I 45 S., Ste. C
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very fast and convenient
Very fast and convenient
Ms.Pope explained to me and boom I was on my way
May 5, 2023
Reply from Advance America - La Marque - 6402 I 45 S., Ste. C
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very good very well done
November 20, 2022
Reply from Advance America - La Marque - 6402 I 45 S., Ste. C
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Roxanne Carrillo was so sweet and…
Roxanne Carrillo was so sweet and worked so hard with me. I Thank her for being so nice and patient with us.
August 29, 2022
Unprompted review
Reply from Advance America - La Marque - 6402 I 45 S., Ste. C
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very professional
Very professional. Easy application process. Would highly recommend everybody to apply that need financial assistance.
August 19, 2022
Reply from Advance America - La Marque - 6402 I 45 S., Ste. C
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I just wanted say Thank You to Dshondra…
I just wanted say Thank You to Dshondra she was very knowledgeable about my loan process and I appreciate her getting in and out in a timely manner definitely left with a smile on my face…
February 5, 2022
Unprompted review
Reply from Advance America - La Marque - 6402 I 45 S., Ste. C
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very friendly and knowledgeable.
December 18, 2021
The service here was great.
October 31, 2021
Everything was great
Everything was great. This is the second time I've done business with them.
July 15, 2021
Reply from Advance America - La Marque - 6402 I 45 S., Ste. C
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great service.
December 2, 2020
Reply from Advance America - La Marque - 6402 I 45 S., Ste. C
Your business is important to us, thank you for your response!
Quick fast and honest
December 14, 2019
Unprompted review
Great customer service
Great customer service. Thoroughly explained loan. I was very satisfied. JC.
May 6, 2019
Unprompted review
She was very nice and friendly
May 3, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.