Great loan company especially when you are in need money for emergencies. Would definitely be using them in the future !!!
Company replied
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See what reviewers are saying
The BEST!! Easy application and speedy results! Thanks again!
Company replied
The Friendly professional service as Always. Hen was very helpful and very friendly, She had me in and out in no time. I will certainly recommend Advance America to all my friends and family.
Company replied
The workers were very friendly and they actually have conversations with you no matter how many people are there. They also help you if you have a payment issue. Good work ladies.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2831 Gerstner Memorial Dr., 70601, Lake Charles, LA, United States
- 337-477-6085
4.9
Excellent
99 reviews
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Reply from Advance America - Lake Charles - 2831 Gerstner Memorial Dr.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Lake Charles - 2831 Gerstner Memorial Dr.
Thank you for your response and comments regarding our services. We appreciate your business!
Great loan company
Great loan company especially when you are in need money for emergencies. Would definitely be using them in the future !!!
July 31, 2026
Reply from Advance America - Lake Charles - 2831 Gerstner Memorial Dr.
Thank you for your response and comments regarding our services. We appreciate your business!
Awesome customer service
December 10, 2025
Unprompted review
Reply from Advance America - Lake Charles - 2831 Gerstner Memorial Dr.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Lake Charles - 2831 Gerstner Memorial Dr.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Ms Shelly was very helpful and…
Ms Shelly was very helpful and explained everything well
September 16, 2025
Unprompted review
Reply from Advance America - Lake Charles - 2831 Gerstner Memorial Dr.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Jennifer was was informative and…
Jennifer was was informative and professional!
September 5, 2025
Unprompted review
Reply from Advance America - Lake Charles - 2831 Gerstner Memorial Dr.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Professional and friendly service…
Professional and friendly service provided
July 28, 2025
Unprompted review
Reply from Advance America - Lake Charles - 2831 Gerstner Memorial Dr.
We appreciate your positive feedback. We are happy to provide professional and friendly service to help meet your needs.
Excellent customer service
Excellent customer service! Ms Shelly was so nice!
July 11, 2025
Unprompted review
Reply from Advance America - Lake Charles - 2831 Gerstner Memorial Dr.
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Ms Shelly helped me greatly
Ms Shelly helped me greatly! She was super friendly and very professional!
July 8, 2025
Unprompted review
Reply from Advance America - Lake Charles - 2831 Gerstner Memorial Dr.
We're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad we could assist you in a friendly and professional manner.
Great service!
July 8, 2025
Unprompted review
Reply from Advance America - Lake Charles - 2831 Gerstner Memorial Dr.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Staccy and Shelly were so sweet and…
Staccy and Shelly were so sweet and very professional!
June 10, 2025
Unprompted review
Reply from Advance America - Lake Charles - 2831 Gerstner Memorial Dr.
We're happy to hear that you found our team members to be professional and kind. Thank you for taking the time to share your positive experience!
Everytime I need a loan everyone is…
Everytime I need a loan everyone is very helpful with anything I need
June 9, 2025
Reply from Advance America - Lake Charles - 2831 Gerstner Memorial Dr.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The workers were very friendly and they…
The workers were very friendly and they actually have conversations with you no matter how many people are there. They also help you if you have a payment issue. Good work ladies.
June 2, 2025
Reply from Advance America - Lake Charles - 2831 Gerstner Memorial Dr.
We appreciate you taking the time to leave us this great review! We're happy to hear that our team was friendly and helpful, especially when you had a payment issue.
Reply from Advance America - Lake Charles - 2831 Gerstner Memorial Dr.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Short easy online application and…
Short easy online application and instant approval. The transfer into my account once approved was the next business day. Will definitely recommend.
May 7, 2025
Reply from Advance America - Lake Charles - 2831 Gerstner Memorial Dr.
Thank you for your kind words and positive feedback. We are thrilled to hear that you found our application process easy and efficient. We strive to provide a seamless experience for our customers, and we are pleased that your transfer was processed promptly. We appreciate your recommendation and will continue to work hard to provide excellent service.
Reply from Advance America - Lake Charles - 2831 Gerstner Memorial Dr.
Thank you for your kind words. We appreciate your feedback and are glad you had a positive experience.
Briana was amazing
March 13, 2025
Unprompted review
Reply from Advance America - Lake Charles - 2831 Gerstner Memorial Dr.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Very courteous service
Very courteous service. Excellent help with a payday loan. Informative on how they work.
February 5, 2025
Reply from Advance America - Lake Charles - 2831 Gerstner Memorial Dr.
Thank you for your positive review. We appreciate your kind words and are glad you found our service to be courteous and informative. We strive to provide the best customer service and are happy we could provide the money solutions you needed.
Great service and highly professional…
Great service and highly professional ladies!
January 17, 2025
Unprompted review
Reply from Advance America - Lake Charles - 2831 Gerstner Memorial Dr.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
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