Fast and friendly service. The girl that helped me was super kind and considerate. Not only did I feel respected in a personally embarrassing situation (money borrowing is always awkward) but I felt c... See more
Company replied
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I find the employees who work with me online to be professional and helpful. Thanks!
Company replied
Advance America is a Life Saver! I did not think my credit improved enough for a Pay Day Loan. BUT to my surprise it had!! I recommend Advanced America when your in a "Pinch". Kind, Courtney... See more
Company replied
Always good people never have a problem there quick in getting your cash Always polite and answer all my questions I would recommend net credit to anyone who needs funds now.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
6030 S. Pennsylvania Ave., Ste. 9, 48911, Lansing, MI, United States
- 517-882-9150
4.8
Excellent
105 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I find the employees who work with me…
I find the employees who work with me online to be professional and helpful. Thanks!
September 8, 2026
Reply from Advance America - Lansing - 6030 S. Pennsylvania Ave., Ste. 9
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Fast service
Fast service, no waiting in long lines and very convenient processing procedures. Love It!!!
July 2, 2026
Reply from Advance America - Lansing - 6030 S. Pennsylvania Ave., Ste. 9
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Reply from Advance America - Lansing - 6030 S. Pennsylvania Ave., Ste. 9
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Amazing great service
May 2, 2026
Unprompted review
Reply from Advance America - Lansing - 6030 S. Pennsylvania Ave., Ste. 9
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very kind and helpful
April 8, 2026
Unprompted review
Reply from Advance America - Lansing - 6030 S. Pennsylvania Ave., Ste. 9
Thank you for your response and comments regarding our services. We appreciate your business!
The life saving plan.
The girls at the the branch that I’m using are super nice, not judgmental trying their best to make you feel 100% human
November 20, 2025
Reply from Advance America - Lansing - 6030 S. Pennsylvania Ave., Ste. 9
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Lansing - 6030 S. Pennsylvania Ave., Ste. 9
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It was what I needed thank you
It was what I needed thank you! Very friendly. It was fast and easy and really great rates.
October 15, 2025
Reply from Advance America - Lansing - 6030 S. Pennsylvania Ave., Ste. 9
We're happy to hear that our services met your needs! It's great to know you found our team friendly and the process fast, easy, and affordable. Thank you for your feedback!
Reply from Advance America - Lansing - 6030 S. Pennsylvania Ave., Ste. 9
We appreciate your positive feedback and are happy we could provide the fast service you needed. Have a great day!
Friendly and answer all my questions
Friendly and answer all my questions, also made important changes as well. Very helpful, thank you all.
August 4, 2025
Reply from Advance America - Lansing - 6030 S. Pennsylvania Ave., Ste. 9
We appreciate you taking the time to leave us this great review! We are so glad to hear that we were helpful and able to answer your questions thoroughly.
Everyone is so pleasant and helpful and…
Everyone is so pleasant and helpful and its nice to be to call and amke your payment over the phone and not having to go to the office (bad thing is if you want to take it back out you have to go their - but thats understanably)
July 28, 2025
Reply from Advance America - Lansing - 6030 S. Pennsylvania Ave., Ste. 9
We appreciate your kind words about our team's helpfulness and the convenience of phone payments. We acknowledge the need to visit us for withdrawals, and we appreciate your understanding. Thank you for your feedback.
Great Experience at this Location
Fast
Courteous
Explained the process and
Answered questions.
Thanks
June 17, 2025
Reply from Advance America - Lansing - 6030 S. Pennsylvania Ave., Ste. 9
We're happy to hear that you had a positive experience! We appreciate you taking the time to acknowledge our team's efficiency, politeness, and thorough explanations.
Easy clear online information on…
Easy clear online information on borrowing quick same day deposit fair charge on loan
May 23, 2025
Reply from Advance America - Lansing - 6030 S. Pennsylvania Ave., Ste. 9
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Was quick she was patient helpt me on…
Was quick she was patient helpt me on her lunch break thank you for your help
May 14, 2025
Reply from Advance America - Lansing - 6030 S. Pennsylvania Ave., Ste. 9
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Great…
I found the app once set up to be very easy and straight forward. The money showed up in my account super fast. Love the ease of use. So nice to know I can get the money when need it.
April 20, 2025
Reply from Advance America - Lansing - 6030 S. Pennsylvania Ave., Ste. 9
Thank you for your kind words. We are so happy to hear that you found our app easy to use and that you were able to get the money you needed quickly. We strive to provide our customers with convenient and accessible financial solutions.
Always good people never have a problem…
Always good people never have a problem there quick in getting your cash
Always polite and answer all my questions
I would recommend net credit to anyone who needs funds now.
March 7, 2025
Reply from Advance America - Lansing - 6030 S. Pennsylvania Ave., Ste. 9
Thank you for your kind words and positive feedback. We are thrilled to hear that you had a positive experience with our team. We appreciate your recommendation and are committed to providing excellent customer service.
A lifetime of debt for poor people###
I feel customer service is great! But it feels like people who low and set incomes cannot get out of these types of loans. It would be nice if you could give customers a year with smaller payments to get out of this lifetime of debt.
January 27, 2025
Reply from Advance America - Lansing - 6030 S. Pennsylvania Ave., Ste. 9
We appreciate your feedback and understand your concerns about the affordability of our loans. We strive to provide accessible financial solutions for our customers, and we value your input as we continue to explore ways to improve our offerings. Please call us at 888-479-2026 for further assistance.
Reply from Advance America - Lansing - 6030 S. Pennsylvania Ave., Ste. 9
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Reply from Advance America - Lansing - 6030 S. Pennsylvania Ave., Ste. 9
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service!
They have great customer service! They get you in and out quick too.
January 7, 2025
Unprompted review
Reply from Advance America - Lansing - 6030 S. Pennsylvania Ave., Ste. 9
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
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