Great customer service! Mahalo Advanced America 🤙!
Company replied
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Great customer service! Mahalo Advanced America 🤙!
Company replied
Very professional and didn’t make me feel uncomfortable. I personally don’t like The feeling of going into loan centers sometimes you can feel judged.. but the young lady that help me was super nice a... See more
Company replied
The ladies was really great and helpful answered all my questions I had and very appropriate and friendly atmosphere loved it will suggest to everybody I know to go there have a very Merry Christmas �... See more
Very positive experience, quick and easy! The gentleman was extremely supportive and addressed my situation with curtesy. A couple of other people came in and everyone was given the same respect.
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
3399 S. Durango, Ste. 104, 89117, Las Vegas, NV, United States
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The company is good to do business with. Thank you.
Speedy and polite service can’t be beat and all the ladies in the store definitely had this down! If I could give 10 I would all across the board as the 5 doesn’t do them justice!!!
I love the people that work here they are so professional and helpful
The ladies was really great and helpful answered all my questions I had and very appropriate and friendly atmosphere loved it will suggest to everybody I know to go there have a very Merry Christmas 🎄
Very helpful staff especially manager Gloria
Excellent service. Easy to work with and very friendly staff.
Best interest rate you can find for installmemt loan. Good customer service.
The gentleman that was working was overwhelmed by the few customers that were calmly waiting. He stated he was alone and the other person had taken the worse time to leave. He was curt and not friendly as the other representatives have always been. No one was complaining, he could've been much more polite & friendly.

Reply from Advance America - Las Vegas - 3399 S. Durango, Ste. 104
Liz was very friendly and provided a fast transaction.
Need more employees and also personnels should be more pleasant and be more precise in explaining your program.
EXCELLENT SERVICES BY MANAGER OF STORE GLORIA
The service was great !!!!!!! Easy and fast.
She was very patient knowledgeable and fast the office smelled nice and clean I like that she offer good customer and that put me at ease 😃
Was please with process. Everything worked out well. Thank u
Love your employees at the Durango store. So nice friendly informative. Great service always get a phone call
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