The 1st and most important thing to me is that it wasn't hard to speak to a real person, everyone was very helpful and the process was easy.....even for an ol' veteran like me
Company replied
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when I need a little extra cash in my pocket this is my store. The manager Katie has been with the company for many years. Great customer service, always smiling and inviting.Very knowledgeable which... See more
Company replied
The customer service you get at the Advanced American on 12 and Southfield is amazing. The process is easy. Thank you
Company replied
Love going in to Southfield RD in Southfield Michigan talking to Katie always, always pleasant with a smile.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
Southfield Road 28871, 48076, Lathrup Village, Michigan, United States
- 248-552-8153
4.8
Excellent
53 reviews
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The 1st and most important thing to me…
The 1st and most important thing to me is that it wasn't hard to speak to a real person, everyone was very helpful and the process was easy.....even for an ol' veteran like me
August 28, 2026
Reply from Advance America - Lathrup Village - 28871 Southfield Rd
Thank you for your response and comments regarding our services. We appreciate your business!
Very professional and extremely helpful
Very professional and extremely helpful
August 19, 2026
Unprompted review
Reply from Advance America - Lathrup Village - 28871 Southfield Rd
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Reply from Advance America - Lathrup Village - 28871 Southfield Rd
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Lathrup Village - 28871 Southfield Rd
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Lathrup Village - 28871 Southfield Rd
We're glad to hear your online application was easy and hassle-free. Thank you for your kind words!
Katie and precious are awesome and…
Katie and precious are awesome and helpful
February 13, 2026
Unprompted review
Reply from Advance America - Lathrup Village - 28871 Southfield Rd
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Amazing Experience Katie & Precious…
Amazing Experience Katie & Precious were great
September 22, 2025
Unprompted review
Reply from Advance America - Lathrup Village - 28871 Southfield Rd
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Lathrup Village - 28871 Southfield Rd
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Very helpful and easy-to-use
Very helpful and understanding. Both young lady's were very helpful and pleasant
July 3, 2025
Reply from Advance America - Lathrup Village - 28871 Southfield Rd
We're happy to hear that our team members were helpful and pleasant! Thank you for sharing your positive experience with us; we appreciate your feedback.
Superb customer service.
April 25, 2025
Reply from Advance America - Lathrup Village - 28871 Southfield Rd
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The customer service you get at the…
The customer service you get at the Advanced American on 12 and Southfield is amazing. The process is easy. Thank you
May 9, 2024
Reply from Advance America - Lathrup Village - 28871 Southfield Rd
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The employees that work there are very…
The employees that work there are very kind,respectful and helpful.
April 1, 2024
Reply from Advance America - Lathrup Village - 28871 Southfield Rd
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
when I need a little extra cash in my…
when I need a little extra cash in my pocket this is my store. The manager Katie has been with the company for many years. Great customer service, always smiling and inviting.Very knowledgeable which puts me at ease knowing I'm incapable hands in my time of need. Thank you
March 20, 2024
Unprompted review
Reply from Advance America - Lathrup Village - 28871 Southfield Rd
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great Customer Service
Staff are very welcoming and made loan process quick and thorough!
March 5, 2024
Unprompted review
Reply from Advance America - Lathrup Village - 28871 Southfield Rd
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
My new loan when very smoothly
September 9, 2023
Reply from Advance America - Lathrup Village - 28871 Southfield Rd
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Kathy and new lady are great together
Kathy and new lady are great together. Always nice respectful and clean environment.
August 3, 2023
Unprompted review
Reply from Advance America - Lathrup Village - 28871 Southfield Rd
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Always nice and friendly
The Manger is very nice and the young lady that works with her as well and they are very professional
July 22, 2023
Reply from Advance America - Lathrup Village - 28871 Southfield Rd
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Reply from Advance America - Lathrup Village - 28871 Southfield Rd
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Customers who use this location know…
Customers who use this location know that they will always experience fast, professional and friendly services.
May 31, 2023
Reply from Advance America - Lathrup Village - 28871 Southfield Rd
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Love going into Southfield RD in…
Love going in to Southfield RD in Southfield Michigan talking to Katie always, always pleasant with a smile.
June 3, 2023
Reply from Advance America - Lathrup Village - 28871 Southfield Rd
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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