I've been an Advance America customer in the past, and I had thought our financial issues were behind us. Unfortunately, the past two years have been brutal for us and a couple of unfortunate emergen... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The girls here are always just amazing the main girl is so sweet it’s like we are friends when I go in to pay and we end up chatting more then I would with other people I interact with I pray this com... See more
Company replied
I have nothing but good things to say about the service at Advance America in Lompoc they are fast efficient and friendly I am always approached with kindness and a smile in and out within 10 or 15 mi... See more
Great people so honest and polite they are so sweet and educated. The fear thing is that almost all is them are bilingual, they are able to help people when they don't speak english. I'm so happy with... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
736 N. "H" Street, 93436, Lompoc, CA, United States
- 805-737-9900
4.7
Excellent
57 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I received excellent customer service…
I received excellent customer service during my recent visits.
March 14, 2018
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Really Bad experience Angelica was not …
Really Bad experience Angelica was not nice and taking so long and making a lot of calls to my bank . If I’m been there every two weeks and never have this problem make me feel she doesn’t believe I get paid every 2 weeks she was very mean and rude to me. I’m not happy with her or her attitude
January 13, 2018
Unprompted review
Reply from Advance America - Lompoc - 736 N. "H" Street
Your comments are important to our business and relationship. Advance America will have someone contact you within the next several business days regarding your comments.
Very friendly employees,as well as …
Very friendly employees,as well as professional..Thank you
September 29, 2017
Unprompted review
Great Service thanks.
September 9, 2017
Unprompted review
Very fast,no hassles and very helpfull
August 14, 2017
Unprompted review
Always There When You Need Them
Great Customer Service...Friendly...reasonable Loan Offers... Walk-Ins... I Have And Will Continue To Refer Friends And Family.
August 2, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.