Advance America - Louisville - 2017-B Brownsboro Rd. Reviews 

37
TrustScore 4.5 out of 5

4.7

2017-B Brownsboro Rd., 40206 Louisville, KY, US


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See what reviewers are saying

Rated 5 out of 5 stars

Although not ideal, it was an easy process and helped me out tremendously

Company replied

Rated 5 out of 5 stars

Quick and friendly! No need to run to the bank, funds was added immediately to my debit card. I didn’t even have to go into the store to pay off my loan. I used the app!

Company replied

Rated 5 out of 5 stars

Cade is always professional and friendly. I hope to be able to continue being served by him as he is always a pleasure.

Company replied

Rated 5 out of 5 stars

Cade is up front professional and quick to get you in and out!

Company replied


Company details

  1. Loan Agency
  2. Financial Institution
  3. Money Order Service
  4. Money Transfer Service
  5. Non-Bank Financial Service

About Advance America - Louisville - 2017-B Brownsboro Rd.

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 2017-B Brownsboro Rd., 40206, Louisville, KY, United States

  • 502-897-9656

4.7

Excellent

TrustScore 4.5 out of 5

37 reviews

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4.7

All reviews

(37)

11,953 reviews in the last 12 months

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Rated 5 out of 5 stars

Although not ideal

Although not ideal, it was an easy process and helped me out tremendously

May 3, 2024
Advance America - Louisville - 2017-B Brownsboro Rd. logo

Reply from Advance America - Louisville - 2017-B Brownsboro Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Cade is always professional and…

Cade is always professional and friendly. I hope to be able to continue being served by him as he is always a pleasure.

April 29, 2023
Advance America - Louisville - 2017-B Brownsboro Rd. logo

Reply from Advance America - Louisville - 2017-B Brownsboro Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Cade is the best!

Cade is up front professional and quick to get you in and out!

March 31, 2023
Advance America - Louisville - 2017-B Brownsboro Rd. logo

Reply from Advance America - Louisville - 2017-B Brownsboro Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Quick and easy.

Quick and easy. Fortuna lets you borrow more than $500. Nice people.

December 7, 2022
Advance America - Louisville - 2017-B Brownsboro Rd. logo

Reply from Advance America - Louisville - 2017-B Brownsboro Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Quick and friendly

Quick and friendly! No need to run to the bank, funds was added immediately to my debit card. I didn’t even have to go into the store to pay off my loan. I used the app!

November 22, 2022
Advance America - Louisville - 2017-B Brownsboro Rd. logo

Reply from Advance America - Louisville - 2017-B Brownsboro Rd.

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

This company is here when I need them

This company is here when I need them. And it's close and convenient. I've been dealing with Advance America for a few yrs now...keep up the great guys..

August 4, 2022
Advance America - Louisville - 2017-B Brownsboro Rd. logo

Reply from Advance America - Louisville - 2017-B Brownsboro Rd.

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Awesome customer service

Awesome customer service. The office in my town of Frankfort Kentucky is closing. The manager of that office her name is Wanda not only did she give me options of different offices to go to but she offered me a coupon for $20 for all of the business I have given to the Frankfort office. Very fast and easy and great customer service thank you all so much. And thank you Wanda

February 28, 2022
Advance America - Louisville - 2017-B Brownsboro Rd. logo

Reply from Advance America - Louisville - 2017-B Brownsboro Rd.

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Jackie is AMAZING

Jackie is AMAZING! She is a very refreshing warm friendly smile who treats you like a friend. Highly recommend working with this lady when it comes to financial loans. So helpful!

December 30, 2021
Rated 5 out of 5 stars

I found myself in an unexpected bind

I found myself in an unexpected bind. Googled cash advance services near me. Found $Advance America. I called. Got a wonderful lady named Jackie at the Brownsboro Rd. location. It was nice speaking with a person and being treated as such. I went there on my lunch break and was in and out in less than 15 minutes with the funds I needed deposited directly into my account! She was extremely knowledgeable and very pleasant. Based on my experience with Jackie, I would definitely recommend others to this location.
Thank you Jackie!
And thank you $AdvanceAmerica!

November 27, 2021
Unprompted review
Rated 5 out of 5 stars

Jackie is the best!

Quick and easy process. Jackie was great and super helpful. If you are needing a loan I would definitely recommend Advance America on Brownsboro.

November 22, 2021
Rated 5 out of 5 stars

The best organization to borrow money…

The best organization to borrow money from! It is quick, safe, efficient, and the money gets deposited into your account just about immediately. They have also given me extensions several times before I pay them back while I was in a tough financial crisis. 5 stars!

November 10, 2020
Advance America - Louisville - 2017-B Brownsboro Rd. logo

Reply from Advance America - Louisville - 2017-B Brownsboro Rd.

Your business is important to us, thank you for your response!

Rated 5 out of 5 stars

Advance America is an excellent payday…

Advance America is an excellent payday loan establishment staff Miss Lori is awesome she socialized friendly make you feel at home transaction is safe and easy most of all the staff is it fruit

October 21, 2020
Advance America - Louisville - 2017-B Brownsboro Rd. logo

Reply from Advance America - Louisville - 2017-B Brownsboro Rd.

Your business is important to us, thank you for your response!

Rated 5 out of 5 stars

Very Professional

The Manager of this location is highly professional and pleasant. All questions were answered thoroughly and directly, and the transaction was smooth.

October 9, 2020
Unprompted review
Advance America - Louisville - 2017-B Brownsboro Rd. logo

Reply from Advance America - Louisville - 2017-B Brownsboro Rd.


Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

Still learning about online features…

Still learning about online features and limitations

October 4, 2020
Unprompted review
Advance America - Louisville - 2017-B Brownsboro Rd. logo

Reply from Advance America - Louisville - 2017-B Brownsboro Rd.

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 4 out of 5 stars

Easy application

Easy application, and a quick response.

July 10, 2020
Unprompted review
Advance America - Louisville - 2017-B Brownsboro Rd. logo

Reply from Advance America - Louisville - 2017-B Brownsboro Rd.

Your business is important to us, thank you for your response!

Rated 5 out of 5 stars

Great experience!

They are so nice at the Brownsboro Road office! With the new updates, getting it directly deposited in my account was AWESOME!

June 2, 2020
Unprompted review
Advance America - Louisville - 2017-B Brownsboro Rd. logo

Reply from Advance America - Louisville - 2017-B Brownsboro Rd.

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 2 out of 5 stars

This is the second new person and…

This is the second new person and neither one of them was knowledgeable. Had nasty attitude.

May 19, 2020
Unprompted review
Advance America - Louisville - 2017-B Brownsboro Rd. logo

Reply from Advance America - Louisville - 2017-B Brownsboro Rd.

Advance America values its customers and we will have someone personally contact you soon to discuss your comment.

Rated 3 out of 5 stars

I am on fixed income receiving SS on…

I am on fixed income receiving SS on the 2nd Wednesday every month. I have always paid my check the 2nd Friday because I have to go to bank to get the $$ to pay Adv America. This month my check was sent through on Wednesday causing 2 overdrafts of $32 and a burden to pay my other bills. I was assured that this wouldn't happen but what can I do???

May 19, 2020
Unprompted review
Advance America - Louisville - 2017-B Brownsboro Rd. logo

Reply from Advance America - Louisville - 2017-B Brownsboro Rd.

Your comments are important to our business and relationship. Advance America will have someone contact you soon regarding your comments.

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