Janice was friendly and professional. Good experience.
Company replied
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Janice was friendly and professional. Good experience.
Company replied
I am always treated wonderfully there! And the staff is absolutely lovely in attitude and helpfulness. They always are smiling and seem genuinely happy to help in any way they can. Stellar service and... See more
The employees at the Lowell, IN branch (especially Vanessa) are extremely professional, helpful, knowledgeable, & friendly. They are always willing to work with you on any matter.
Company replied
Vanessa Lightfoot from the Lowell, IN store is absolutely charming! She is knowledgable and sensitive. I feel like she's an old friend whom I''m visiting with.
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
2072-A E. Commercial Ave., 46356, Lowell, IN, United States
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Janice was friendly and professional. Good experience.

Reply from Advance America - Lowell - 2072-A E. Commercial Ave.
They awesome people very polite fast and very helpful. Thank you so very much

Reply from Advance America - Lowell - 2072-A E. Commercial Ave.

Reply from Advance America - Lowell - 2072-A E. Commercial Ave.

Reply from Advance America - Lowell - 2072-A E. Commercial Ave.
The employees at the Lowell, IN branch (especially Vanessa) are extremely professional, helpful, knowledgeable, & friendly. They are always willing to work with you on any matter.

Reply from Advance America - Lowell - 2072-A E. Commercial Ave.
Vanessa at lowell indiana branch is always friendly, professional, and a pleasure to do business with. will return!

Reply from Advance America - Lowell - 2072-A E. Commercial Ave.

Reply from Advance America - Lowell - 2072-A E. Commercial Ave.
I always have a great experience at Advance America they are always friendly and have me in and out quickly.

Reply from Advance America - Lowell - 2072-A E. Commercial Ave.

Reply from Advance America - Lowell - 2072-A E. Commercial Ave.
Tried for a loan online got denied and also got scammed Advance America help me out very much

Reply from Advance America - Lowell - 2072-A E. Commercial Ave.
Vanessa Lightfoot from the Lowell, IN store is absolutely charming! She is knowledgable and sensitive. I feel like she's an old friend whom I''m visiting with.
I am always treated wonderfully there! And the staff is absolutely lovely in attitude and helpfulness. They always are smiling and seem genuinely happy to help in any way they can. Stellar service and stellar people. Thank you
Vanessa is very pleasant and wonderful. She really knows her job. She is a true asset to your company.
Vanessa from the Lowell Branch is a PLEASURE to Deal with Very Friendly and Knowledgeable!! Would recommend her and Company to anyone in need of service.
Very nice customer oriented service ,that helps a lot paperwork is easy and so is taking out a loan thank you so much.
Fabulous customer service! Vanessa Lightfoot really made feel like she was invested in my time. Would certainly recommend to those in need of your services.
Always very attentive to the customers!! Great customer service!
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