Advance America is an awesome place to handle your financial needs. They offer free money orders, which is super convenient when you need to make payments or send money securely. Their customer servic... See more
Company replied
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Advance America is an awesome place to handle your financial needs. They offer free money orders, which is super convenient when you need to make payments or send money securely. Their customer servic... See more
Company replied
Logged in. Selected amount I wanted. Signed the documents. Money was sent to my account.
Company replied
Great service at Macclenny branch Yasmeen and Mckenzie are very friendly and provide you with good information to help you make good choices for your need
Company replied
Yasmeen gave me the best experience ever. She was so helpful and very understanding of my situation. I’m glad she was able to help me.
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
1350 S. 6th St., #A-4, 32063, Macclenny, FL, United States
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Always professional and great customer service. Friendly atmosphere. They definitely make you feel like your a #1 customer. They also are very concerned about any issues or questions that a customer may have, as well as answer them and help resolve any issues. Their overall GREAT! I LOVE MY MACCLENNY BRANCH!

Reply from Advance America - Macclenny - 1350 S. 6th St., #A-4
That Sam fella, that works at the Macclenny branch, is a handful, lol. Just kidding. I like going in there and joking with Sam. The lady that waited on us, yesterday, not sure of her name, is a delight. I just love talking with her. She is so joyful. I just love it.

Reply from Advance America - Macclenny - 1350 S. 6th St., #A-4
I have been their quiet a lot and the sign on the window says we’re open from 9-6 well sometimes I go their at 11 and they have a little clock hanging up in the window that says will return at 1:15 or last week I got their about 2pm and the little clock said will return at 3:15?? Wait- wait- Wait and wait??

Reply from Advance America - Macclenny - 1350 S. 6th St., #A-4
Friendly staff.Easy loans and fast service..
The online option is horrible. The customer service that goes with it is even worse. I was given wrong information several times at different times. I was even hung up on one time. Another time I asked the agent for confirmation on something and he (Derek) said he would email it to me, but never did. A loan I wanted on one day I did not get til 2 days later when I went into the store. I will never use the online option again. I will always go to the store where there is competent people working and courteous too.

Reply from Advance America - Macclenny - 1350 S. 6th St., #A-4
The employees are friendly and willing to assist you in any way they can. The new paperless system is working great.
I make 17.95 an hour and had almost 50 hours and I could only get a $200 loan meanwhile a man that work at Walmart making $10 an hour goes in there and gets a $500 loan it’s just not right but it’s whatever

Reply from Advance America - Macclenny - 1350 S. 6th St., #A-4
I got there today at 10:30 a.m. they told me I had to come back at 10:45 that they had no cash on hand I thought this was a place where you come to get cash about 5 minutes till 11 they came with cash I've been a customer for over a year this is the first time that this has happened to me I had other things and a doctor's appointment that I had to cancel for a later time not happy.

Reply from Advance America - Macclenny - 1350 S. 6th St., #A-4
Services at the macclenny florida location a was excellent!
Great experience & Manager was very helpful & nice.
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