Advance America - Macclenny - 1350 S. 6th St., #A-4 Reviews 

48
TrustScore 4.5 out of 5

4.7

1350 S. 6th St., #A-4, 32063 Macclenny, FL, US


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Rated 5 out of 5 stars

Advance America is an awesome place to handle your financial needs. They offer free money orders, which is super convenient when you need to make payments or send money securely. Their customer servic... See more

Company replied

Rated 5 out of 5 stars

Logged in. Selected amount I wanted. Signed the documents. Money was sent to my account.

Company replied

Rated 5 out of 5 stars

Great service at Macclenny branch Yasmeen and Mckenzie are very friendly and provide you with good information to help you make good choices for your need

Company replied

Rated 5 out of 5 stars

Yasmeen gave me the best experience ever. She was so helpful and very understanding of my situation. I’m glad she was able to help me.

Company replied


Company details

  1. Loan Agency
  2. Financial Institution
  3. Money Order Service
  4. Money Transfer Service
  5. Non-Bank Financial Service

About Advance America - Macclenny - 1350 S. 6th St., #A-4

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 1350 S. 6th St., #A-4, 32063, Macclenny, FL, United States

  • 904-259-2042

4.7

Excellent

TrustScore 4.5 out of 5

48 reviews

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4.7

All reviews

(48)

11,990 reviews in the last 12 months

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Rated 5 out of 5 stars

Always professional and great customer…

Always professional and great customer service. Friendly atmosphere. They definitely make you feel like your a #1 customer. They also are very concerned about any issues or questions that a customer may have, as well as answer them and help resolve any issues. Their overall GREAT! I LOVE MY MACCLENNY BRANCH!

December 19, 2020
Advance America - Macclenny - 1350 S. 6th St., #A-4 logo

Reply from Advance America - Macclenny - 1350 S. 6th St., #A-4

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

Macclenny branch visit

That Sam fella, that works at the Macclenny branch, is a handful, lol. Just kidding. I like going in there and joking with Sam. The lady that waited on us, yesterday, not sure of her name, is a delight. I just love talking with her. She is so joyful. I just love it.

October 4, 2020
Unprompted review
Advance America - Macclenny - 1350 S. 6th St., #A-4 logo

Reply from Advance America - Macclenny - 1350 S. 6th St., #A-4


Thank you for your response and comments regarding our services. We appreciate your business!

Rated 2 out of 5 stars

I have been their quiet a lot and the…

I have been their quiet a lot and the sign on the window says we’re open from 9-6 well sometimes I go their at 11 and they have a little clock hanging up in the window that says will return at 1:15 or last week I got their about 2pm and the little clock said will return at 3:15?? Wait- wait- Wait and wait??

April 26, 2020
Unprompted review
Advance America - Macclenny - 1350 S. 6th St., #A-4 logo

Reply from Advance America - Macclenny - 1350 S. 6th St., #A-4

Thank you for your comments regarding our service. Advance America values your opinion and will have someone contact you soon regarding your comments.

Rated 1 out of 5 stars

The online option is horrible

The online option is horrible. The customer service that goes with it is even worse. I was given wrong information several times at different times. I was even hung up on one time. Another time I asked the agent for confirmation on something and he (Derek) said he would email it to me, but never did. A loan I wanted on one day I did not get til 2 days later when I went into the store. I will never use the online option again. I will always go to the store where there is competent people working and courteous too.

January 25, 2020
Unprompted review
Advance America - Macclenny - 1350 S. 6th St., #A-4 logo

Reply from Advance America - Macclenny - 1350 S. 6th St., #A-4

Advance America values its customers and we will have someone personally contact you soon to discuss your comment.

Rated 1 out of 5 stars

Not right

I make 17.95 an hour and had almost 50 hours and I could only get a $200 loan meanwhile a man that work at Walmart making $10 an hour goes in there and gets a $500 loan it’s just not right but it’s whatever

December 30, 2017
Unprompted review
Advance America - Macclenny - 1350 S. 6th St., #A-4 logo

Reply from Advance America - Macclenny - 1350 S. 6th St., #A-4

Thank you for your comments regarding our service. Advance America values your opinion and will have someone contact you in the next two business days to discuss your concerns.

Rated 1 out of 5 stars

No cash on hand?

I got there today at 10:30 a.m. they told me I had to come back at 10:45 that they had no cash on hand I thought this was a place where you come to get cash about 5 minutes till 11 they came with cash I've been a customer for over a year this is the first time that this has happened to me I had other things and a doctor's appointment that I had to cancel for a later time not happy.

November 6, 2017
Unprompted review
Advance America - Macclenny - 1350 S. 6th St., #A-4 logo

Reply from Advance America - Macclenny - 1350 S. 6th St., #A-4

Thank you for your comments regarding our service. Advance America values your opinion and will have someone contact you in the next two business days to discuss your concerns.

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