She was extremely helpful with giving me the information that I needed for my Godmother Debra. She was so sweet and you could tell she genuinely cared about the clients.. unfortunately she had alread... See more
Company replied
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Great experience and if you are from Valdosta they give cash advances from out of town too.
Company replied
The manager of this branch of Advance America was very pleasant to deal with, and I appreciated her help very much.
Company replied
Have been a customer for more than 15 years and never had a problem. Pay back when due and if you can’t just take time to advised them and make the ay back arraignments. Great business for helping tho... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
719 W. Base Street, 32340, Madison, FL, United States
- 850-973-1390
4.8
Excellent
76 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Awesome Staff
The Staff is Always, Awesome and keep me up to date on, things happening in the there business thanks for being there when money is so tight.
January 15, 2020
Unprompted review
I Priscilla Washington would like to…
I Priscilla Washington would like to thank you for doing business with you
January 8, 2020
Unprompted review
Very quick & friendly
December 19, 2019
Unprompted review
Look forward to seeing you all…
Look forward to seeing you all again,just driving from Georgia to Florida is an issue with me,Thanks
December 18, 2019
Unprompted review
Good customer service
December 11, 2019
Unprompted review
Always there when you need them.
November 11, 2019
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How many days from the time that you…
How many days from the time that you borrow do you have before pay back? I have less than 7 working days to payback interest is pretty high for a week loan
August 25, 2019
Unprompted review
Reply from Advance America - Madison - 719 W. Base Street
Your comments are important to our business and relationship. Advance America will have someone contact you soon regarding your comments.
Well im glad u asked
Well im glad u asked. Although i personally wouldnt allow any stars from ur customer service. I have had 2 loans w ur company and never had any problem. But when i went and applied for another one. I was in ur office from 11am untill 2:15pm. There is a lady the have any problem w she was blonde & pregnant that i never had any problem with. But as for ur manager and she was training some other girll. I do understand that training process this girl was doing somewhat good. But the supervisor/manager/customer service/cashier/receptionist/secretary. Was a bit extreme on her patience. As she never left her seat as i observed the lobby filling up w people. But not just that she was soppose to have knowledge of banks etc. But she had to call another bank to get clearance. Took firever than was getting very rude and never once smiled or even treated anyone like they would want to come back. U really need to check this out.
August 10, 2019
Unprompted review
Reply from Advance America - Madison - 719 W. Base Street
Your comments are important to our business and relationship. Advance America will have someone contact you soon regarding your comments.
Inquiry on my Credit Report
If had I known that the company will pull my credit to determine how much I can receive, I would have NEVER come to Advance America.
May 27, 2019
Unprompted review
Reply from Advance America - Madison - 719 W. Base Street
Your comments are important to our business and relationship. Advance America will have someone contact you soon regarding your comments.
Nice people
Nice people, really helped out in a pinch, got us over the hump
April 7, 2019
Unprompted review
I HAVE BEEN WITH ADVANCE AMERICA FOR A…
I HAVE BEEN WITH ADVANCE AMERICA FOR A WHILE AND I DONT HAVE TO SAY ANYTHING BUT ANSWER SOME QUESTIONS AS NEEDED. THEY ARE LIKE BEING HOME.SERVICE IS GREAT AND VALUABLE.
April 6, 2019
Unprompted review
Í have good experience with advance…
Í have good experience with advance america
March 31, 2018
Unprompted review
For emergency funds this was great
For emergency funds this was great. My son is disabled and needed medical testing done and we could not wait a month until he had his disability check. This service was a life saver. Thank You! Was easy and fast and the folks at the office were great!
Bob
March 12, 2018
Unprompted review
Miss old staff
March 8, 2018
Unprompted review
Reply from Advance America - Madison - 719 W. Base Street
Your comments are important to our business and relationship. Advance America will have someone contact you soon regarding your comments.
Very nice trip to your facility.
Very nice trip to your facility.. Very nice Employees that helped me, the environment very pleasant. Keep up the work in Madison, Florida...
March 3, 2018
Unprompted review
The Staff at Advance America is great
The Staff at Advance America is great. I love working with Sabrina when I come in. She has awesome customer service!
December 4, 2017
Unprompted review
Awesome customer service
Me. Sabrina was very courteous and helpful.
November 2, 2017
Unprompted review
Excellent Excellent Excellent Excellent
September 29, 2017
Unprompted review
It's always a pleasure going in and …
It's always a pleasure going in and seeing Barbara and Sabrina.
September 26, 2017
Unprompted review
Quick and Easy
Sabrina was amazing. She made my experience quick and easy. I will definitely be coming back to this location.
July 14, 2017
Unprompted review
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