Friendly and kind very quick with the loan application
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I don't remember the service rep's name, but she is always polite and efficient in what she does in LIGHTNING SPEED! Thank you for your service and commitment to us when we need as your customers. You... See more
Ebony is always super respectful and cool to woken with. Workers at advance America are consistently nice but she really always helps when in need
Advance America is the best place to borrow money. I am always amazed at how fast and efficient the employees are and how also how friendly.
Company details
About Advance America - Madison Heights - 31632 John R. Road, Ste. B
Written by the company
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
31632 John R. Road, Ste. B, 48071, Madison Heights, MI, United States
- 248-307-1220
4.5
Excellent
36 reviews
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Friendly and kind very quick with the…
Friendly and kind very quick with the loan application
July 7, 2023
Reply from Advance America - Madison Heights - 31632 John R. Road, Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I don't remember the service rep's…
I don't remember the service rep's name, but she is always polite and efficient in what she does in LIGHTNING SPEED! Thank you for your service and commitment to us when we need as your customers. You're a great asset to your team!
January 13, 2022
I CAME INTO THE OFFICE TO PAY OFF MY…
I CAME INTO THE OFFICE TO PAY OFF MY LOAN MAKING THE PAYOUT USING MY DEBIT CARD. THE SYSTEM KEPT DENYING THE TRANSACTION I HAD USED SEVERAL CARDS. I HAD TO LEAVE OUT AND GO TO A NEAR BY 7-11 TO USE THE ATM MACHINE AND PAY EXTRA FEES. THE WHOLE ENCOUNTERMENT WAS A VERY INCONVIENCE TO ME AND I HAS NOT HAPPY.
August 24, 2021
Reply from Advance America - Madison Heights - 31632 John R. Road, Ste. B
Advance America values its customers and we will have someone personally contact you soon to discuss your comment.
The loan process was Fast and easy…
The loan process was Fast and easy definitely would recommend Advance America
August 7, 2021
Reply from Advance America - Madison Heights - 31632 John R. Road, Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The recent update in using debit cards…
The recent update in using debit cards is very convenient, everyone has been so nice ,
June 21, 2021
Reply from Advance America - Madison Heights - 31632 John R. Road, Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Madison Heights - 31632 John R. Road, Ste. B
Thank you for your response and comments regarding our services. We appreciate your business!
Excellent service
July 4, 2020
Unprompted review
Reply from Advance America - Madison Heights - 31632 John R. Road, Ste. B
Your business is important to us, thank you for your comment!
I've always had a wonderful experience
I've always had a wonderful experience. Ladies always helpful and polite! I switched loan
May 8, 2020
Unprompted review
Reply from Advance America - Madison Heights - 31632 John R. Road, Ste. B
Your business is important to us, thank you for your response!
helpful
The staff has been great during the corona epidemic and made sure we are all safe when we come in.
March 30, 2020
Unprompted review
Reply from Advance America - Madison Heights - 31632 John R. Road, Ste. B
Thank you for your response and comments regarding our services. We appreciate your business!
Great company
Great company, I would like to see a change in repayment plan like if you have a 3 month plan and 0n 1st or 2nd payment you have to pay in person I would like to be able to call in and pay it off of a debit card rather than coming in
March 15, 2020
Unprompted review
Reply from Advance America - Madison Heights - 31632 John R. Road, Ste. B
Your business is important to us, thank you for your response! You should receive an email with information to call in and make your payment.
The lady that waited on me was kind and…
The lady that waited on me was kind and very knowledgeable
March 13, 2020
Unprompted review
April does an awesome
April does an awesome, excellent job. She is very personable
December 7, 2019
Unprompted review
Great customer service
October 5, 2019
Unprompted review
Great Service
July 28, 2019
Unprompted review
Advance America is the best place to…
Advance America is the best place to borrow money. I am always amazed at how fast and efficient the employees are and how also how friendly.
April 11, 2019
Unprompted review
Even when you have a wait
Even when you have a wait, it’s not long at all.
February 18, 2018
Unprompted review
I would recommend this company to all …
I would recommend this company to all my friends.
February 4, 2018
Unprompted review
Staff is always most congenial
Staff is always most congenial. Atmosphere is very positive and even decorated nicely for Valentines Day. Too cute!
February 2, 2018
Unprompted review
Great Service
December 4, 2017
Unprompted review
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