You've always worked with me when my payday is a few days or a day later, I really appreciate that, I also appreciate the employees they are caring kind and very up on their jobs. Thank You so m... See more
Company replied
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You've always worked with me when my payday is a few days or a day later, I really appreciate that, I also appreciate the employees they are caring kind and very up on their jobs. Thank You so m... See more
Company replied
The only problem I have is when I apply on line, it won't let me put my SS check date in, so sometimes it says I'm late with payment. Otherwise it goes smoothly.
Company replied
What made my experience good here is the ladies were so nice and helpful with a smile on their faces I would definitely recommend
Company replied
Thank you Marisol for assisting in online service and helping me with my password and with my loan in store
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
901 S. Center St., Unit 2, 50158, Marshalltown, IA, United States
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Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2
Great customer service thank you Marisol and Lucy

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2
What made my experience good here is the ladies were so nice and helpful with a smile on their faces I would definitely recommend

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2
Thank you Marisol for assisting in online service and helping me with my password and with my loan in store

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2
Thank you for patience service Marisol and Lucy

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2
I love the Good Service,help me alot when i really needed thanks

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2
I applied for a loan they took the information they needed and told me I could have a loan. They have been very polite. If you have a problem, they will talk you through it or help you with it.

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2
The only problem I have is when I apply on line, it won't let me put my SS check date in, so sometimes it says I'm late with payment. Otherwise it goes smoothly.

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2
You've always worked with me when my payday is a few days or a day later, I really appreciate that, I also appreciate the employees they are caring kind and very up on their jobs.
Thank You so much for everything you have done for me.
Very Happy Customer
Diane Schmadeke

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2
The lady I spoke to in Marshalltown was the first person to reach out since the store in Newton closed and I appreciate having an actual contact person as the online people are rude and unhelpful.

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2
They where great in helping me get the money I needed to pay a bill

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2
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