Advance America - Marshalltown - 901 S. Center St., Unit 2 Reviews 

71
TrustScore 5 out of 5

4.8

901 S. Center St., Unit 2, 50158 Marshalltown, IA, US


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See what reviewers are saying

Rated 5 out of 5 stars

You've always worked with me when my payday is a few days or a day later, I really appreciate that, I also appreciate the employees they are caring kind and very up on their jobs. Thank You so m... See more

Company replied

Rated 5 out of 5 stars

The only problem I have is when I apply on line, it won't let me put my SS check date in, so sometimes it says I'm late with payment. Otherwise it goes smoothly.

Company replied

Rated 5 out of 5 stars

What made my experience good here is the ladies were so nice and helpful with a smile on their faces I would definitely recommend

Company replied

Rated 5 out of 5 stars

Thank you Marisol for assisting in online service and helping me with my password and with my loan in store

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Consultant
  4. Financial Institution
  5. Money Order Service
  6. Money Transfer Service
  7. Non-Bank Financial Service

About Advance America - Marshalltown - 901 S. Center St., Unit 2

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 901 S. Center St., Unit 2, 50158, Marshalltown, IA, United States

  • 641-753-1025

4.8

Excellent

TrustScore 5 out of 5

71 reviews

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4.8

All reviews

(71)

12,891 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Advance America - Marshalltown - 901 S. Center St., Unit 2 logo

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day

Rated 5 out of 5 stars

It is so easy to do my loan online

It is so easy to do my loan online

July 4, 2026
Advance America - Marshalltown - 901 S. Center St., Unit 2 logo

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2

Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.

Rated 5 out of 5 stars

Great customer service

Great customer service thank you Marisol and Lucy

March 26, 2026
Unprompted review
Advance America - Marshalltown - 901 S. Center St., Unit 2 logo

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2

We appreciate your positive feedback and are happy we could provide the assistance you needed with awesome service. Thank you for your time.

Rated 5 out of 5 stars

What people skillsmade my experience good here is…

What made my experience good here is the ladies were so nice and helpful with a smile on their faces I would definitely recommend

February 26, 2026
Unprompted review
Advance America - Marshalltown - 901 S. Center St., Unit 2 logo

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2

We appreciate you taking the time to share your experience. We're happy to hear that our team was nice, helpful, and made your visit a positive one. Thank you for recommending our services!

Rated 5 out of 5 stars

Thank you Marisol for assisting in…

Thank you Marisol for assisting in online service and helping me with my password and with my loan in store

February 5, 2026
Unprompted review
Advance America - Marshalltown - 901 S. Center St., Unit 2 logo

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Thank you for patience service Marisol…

Thank you for patience service Marisol and Lucy

January 31, 2026
Unprompted review
Advance America - Marshalltown - 901 S. Center St., Unit 2 logo

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2

We appreciate you taking the time to leave us this positive feedback. We are so happy our service was patient.

Rated 5 out of 5 stars

I love the Good Service,help me alot…

I love the Good Service,help me alot when i really needed thanks

October 8, 2025
Advance America - Marshalltown - 901 S. Center St., Unit 2 logo

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2

We appreciate your positive feedback. We're so happy we could provide the assistance that you needed. Have a great day.

Rated 5 out of 5 stars

Good people

I applied for a loan they took the information they needed and told me I could have a loan. They have been very polite. If you have a problem, they will talk you through it or help you with it.

September 25, 2025
Advance America - Marshalltown - 901 S. Center St., Unit 2 logo

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 4 out of 5 stars

Staff

Your store has alot of employee and management turnover.

June 2, 2025
Advance America - Marshalltown - 901 S. Center St., Unit 2 logo

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2

We appreciate your feedback and regret that you've observed turnover. We're looking into this to see how we can improve things for everyone.

Rated 4 out of 5 stars

That need too get more cash on daily…

That need too get more cash on daily basics .....

May 9, 2025
Advance America - Marshalltown - 901 S. Center St., Unit 2 logo

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2

Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!

Rated 5 out of 5 stars

Easy to use

Easy to use. Prompt service

February 5, 2024
Advance America - Marshalltown - 901 S. Center St., Unit 2 logo

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

The only problem I have is when I apply…

The only problem I have is when I apply on line, it won't let me put my SS check date in, so sometimes it says I'm late with payment. Otherwise it goes smoothly.

December 30, 2023
Advance America - Marshalltown - 901 S. Center St., Unit 2 logo

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Great staff!!

December 6, 2023
Advance America - Marshalltown - 901 S. Center St., Unit 2 logo

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

The people were efficient

The people were efficient, friendly, and helpful.

November 5, 2023
Advance America - Marshalltown - 901 S. Center St., Unit 2 logo

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

You've always worked with me when my…

You've always worked with me when my payday is a few days or a day later, I really appreciate that, I also appreciate the employees they are caring kind and very up on their jobs.

Thank You so much for everything you have done for me.

Very Happy Customer
Diane Schmadeke

November 2, 2023
Advance America - Marshalltown - 901 S. Center St., Unit 2 logo

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Very professional

Very professional. Easy to complete.

September 26, 2023
Advance America - Marshalltown - 901 S. Center St., Unit 2 logo

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

The lady I spoke to in Marshalltown was…

The lady I spoke to in Marshalltown was the first person to reach out since the store in Newton closed and I appreciate having an actual contact person as the online people are rude and unhelpful.

August 10, 2023
Advance America - Marshalltown - 901 S. Center St., Unit 2 logo

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars
Advance America - Marshalltown - 901 S. Center St., Unit 2 logo

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

They where great in helping me get the…

They where great in helping me get the money I needed to pay a bill

January 14, 2023
Advance America - Marshalltown - 901 S. Center St., Unit 2 logo

Reply from Advance America - Marshalltown - 901 S. Center St., Unit 2

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

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