I've been experiencing extreme financial stress following an event that left me in a orribly distressing situation financially. I tried several avenues to get assistance getting me through to... See more
Company replied
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See what reviewers are saying
It was an overall positive experience opening an account. I was greeted and treated with a friendly attitude during the whole process. I was not rushed, and information and details were explained to... See more
Company replied
Christina did a wonderful job putting up with my problems today. I can’t be more appreciative as I am right at this moment with all her help. Thank you so much. Have a wonderful day. Now I.
Company replied
It is very great when you can walk in and be able to get what you need, I would never give it a bad review, all I can say to help people is to open a little earlier instead of 10, nine or nine thirty... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
626 South Monroe, 50401, Mason City, IA, United States
- 641-424-5750
4.9
Excellent
132 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Always There With Help and a Smile
I've been experiencing extreme financial stress following an event that left me in a orribly distressing situation financially.
I tried several avenues to get assistance getting me through to no avail until I found Advance America. They're available in person at their offices as well as online which makes transactions quick and easy.
They are WONDERFUL to work with; professional, compassionate, and reliable.
The funds arrive very fast. A better alternative than overdraft fees, late payment fees, and dings to your credit report.
Thank you, Advance America.
August 27, 2026
Reply from Advance America - Mason City - 626 South Monroe
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Reply from Advance America - Mason City - 626 South Monroe
Thank you for your response and comments regarding our services. We appreciate your business!
Recommend to anyone who needs funds…
Recommend to anyone who needs funds fast. Good people. Always nice 🙂
April 20, 2026
Unprompted review
Reply from Advance America - Mason City - 626 South Monroe
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Mason City - 626 South Monroe
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Mason City - 626 South Monroe
We appreciate you sharing your positive experience with our simple online process and good communication. Thank you for your review.
I want to thank Ms Jill and Ms…
I want to thank Ms Jill and Ms Christina and Sabrina fie being courteous and kind and will recommend them to everyone
March 23, 2026
Unprompted review
Reply from Advance America - Mason City - 626 South Monroe
We appreciate you recommending our services! We are happy to hear that we could help you, and we appreciate you sending others to apply with us.
My experience was great because when I…
My experience was great because when I first went there to apply for a loan. Sabrina was real helpful and kind. She helped me get a loan.
March 15, 2026
Reply from Advance America - Mason City - 626 South Monroe
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Christina did a wonderful job putting…
Christina did a wonderful job putting up with my problems today. I can’t be more appreciative as I am right at this moment with all her help. Thank you so much. Have a wonderful day. Now I.
March 6, 2026
Unprompted review
Reply from Advance America - Mason City - 626 South Monroe
We appreciate you taking the time to leave us this positive feedback. We are so happy to hear that our team was able to provide the support you needed and make your day better.
Girls that work here are always smiling…
Girls that work here are always smiling and eager to help. Great people.
March 3, 2026
Unprompted review
Reply from Advance America - Mason City - 626 South Monroe
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Mason City - 626 South Monroe
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Mason City - 626 South Monroe
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Sabrina
Sabrina, Christina and Jill are always very helpful with my loans. If I have questions they answer with ease
February 7, 2026
Unprompted review
Reply from Advance America - Mason City - 626 South Monroe
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Quick
Quick, easy, everyone is super nice. Amazing service every time I’m here💜
January 30, 2026
Unprompted review
Reply from Advance America - Mason City - 626 South Monroe
We appreciate you taking the time to leave us this positive feedback. We're so glad you find our service amazing, quick, and easy, with a super nice team.
Honest people
Very nice customer service explained everything to me so I could understand
Truly a great place to get a payday loan
December 11, 2025
Reply from Advance America - Mason City - 626 South Monroe
We appreciate you taking the time to leave us this positive feedback! We're so happy to hear that our team provided excellent customer service and a clear explanation.
Exceptional service
Exceptional service. Was surprised at how fast the money was deposited in the account
November 10, 2025
Reply from Advance America - Mason City - 626 South Monroe
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Was helped by someone named Christina
Was helped by someone named Christina. Will definitely be back.
October 8, 2025
Unprompted review
Reply from Advance America - Mason City - 626 South Monroe
We're so happy to hear that you had a positive experience! We appreciate your feedback and look forward to your next visit.
Christina was very helpful answering…
Christina was very helpful answering all my questions with compassion and understanding! Definitely an asset to the company. Highly recommend!
October 6, 2025
Unprompted review
Reply from Advance America - Mason City - 626 South Monroe
We appreciate you taking the time to share your kind words. We're happy to hear that your questions were answered with compassion and understanding. Thank you for your recommendation!
It is very great when you can walk in…
It is very great when you can walk in and be able to get what you need, I would never give it a bad review, all I can say to help people is to open a little earlier instead of 10, nine or nine thirty would be better
September 3, 2025
Reply from Advance America - Mason City - 626 South Monroe
We're glad you find it easy to get what you need when visiting us. Thank you for the positive feedback. We appreciate your suggestion about opening earlier and will consider it.
The gal that helped me was…
The gal that helped me was curtious,friendly and very helpful. I will give her a 10. Fast and educational.
August 12, 2025
Reply from Advance America - Mason City - 626 South Monroe
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
These people have great customer…
These people have great customer service. So very polite and helpful. A great asset !!!
April 9, 2025
Reply from Advance America - Mason City - 626 South Monroe
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
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