What made my experience great was that the process of getting this loan was easy no hassle and everything was done over the phone with no problem. I rate this company and the courtesy of the service 1... See more
Company replied
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Tiffany was superb in her customer service. She guided me thru everything and I appreciate her so much. She deserves recognition because it was genuine and I can tell she does that on a daily
Company replied
Very professional service, quick and right to the point when you need cash really fast. Very reliable source and i can see myself and others having a long term relation with Advance America.
Company replied
The experience was great because, everything went so well I was able to pay my rent on time thanks to you all, and im going to always a loyal customer and continue to do business with you all. Thank y... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
3431 Austin Peay Hwy., 38128, Memphis, TN, United States
- 901-386-3017
4.8
Excellent
78 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Ty I can say so much but thanks is not…
Ty I can say so much but thanks is not enough thank you thank you
April 28, 2026
Unprompted review
Reply from Advance America - Memphis - 3431 Austin Peay Hwy.
We deeply appreciate your heartfelt gratitude! Knowing we made a positive impact truly means a lot to our team. Thank you so much!
Ty was a great person she handles her…
Ty was a great person she handles her customers well come check her out thanks
February 20, 2026
Unprompted review
Reply from Advance America - Memphis - 3431 Austin Peay Hwy.
We appreciate you taking the time to share your positive experience. We're happy to hear that our team was able to provide you with excellent service.
I worked with Rosa and she was amazing
I worked with Rosa and she was amazing. I went in expecting the worst and came out feeling my best! Thank you so much for everything. Rosa is definitely an asset to this company. I'd recommend this place to anyone!
February 7, 2026
Unprompted review
Reply from Advance America - Memphis - 3431 Austin Peay Hwy.
We're happy to hear that you had such a positive experience! It's wonderful that you felt your best. We appreciate your kind words and are glad that you would recommend us. We value your feedback!
tykeia was great thanks again
January 12, 2026
Unprompted review
Reply from Advance America - Memphis - 3431 Austin Peay Hwy.
Thank you for your response and comments regarding our services. We appreciate your business!
Rosa was amazing
Rosa was amazing, very patient and great customer service and easy process for line of credit same day funds
January 3, 2026
Unprompted review
Reply from Advance America - Memphis - 3431 Austin Peay Hwy.
We appreciate you sharing your experience. We're happy to hear that you found our team patient and the line of credit process easy. We are glad you received same day funds.
Enjoying it
December 30, 2025
Reply from Advance America - Memphis - 3431 Austin Peay Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The Manager was on top of everything…
The Manager was on top of everything…. She made everything easy for me to understand step by step… She had a very very good attitude as well & you don’t really find people like her anymore…. I will most definitely ask for her always
December 3, 2025
Reply from Advance America - Memphis - 3431 Austin Peay Hwy.
We're happy to hear that the manager's guidance and positive attitude made your experience so easy and understandable. We appreciate you mentioning how you'll request assistance from her in the future, and we thank you for your feedback.
Tykeia was great education me on line…
Tykeia was great education me on line credit she's is great help smart beauty
November 26, 2025
Unprompted review
Reply from Advance America - Memphis - 3431 Austin Peay Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Tykeia thanks for responding great when…
Tykeia thanks for responding great when you are in her presy
November 26, 2025
Unprompted review
Reply from Advance America - Memphis - 3431 Austin Peay Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Easy process
I haven’t received my money yet Just received my money. Thank you. Easy process
November 14, 2025
Reply from Advance America - Memphis - 3431 Austin Peay Hwy.
Thank you for your patience. Your loan was processed on Saturday, 11/15/25, at 3:32 PM. Since banks are closed on weekends, the ACH transfer to your bank account will be completed on the next business day, which is Monday, 11/17/25. You should see the funds in your account by the close of business today.
I like the customer service friendly…
I like the customer service friendly and have a good attitude and they always smiling
November 3, 2025
Reply from Advance America - Memphis - 3431 Austin Peay Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Memphis - 3431 Austin Peay Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very professional service
Very professional service, quick and right to the point when you need cash really fast. Very reliable source and i can see myself and others having a long term relation with Advance America.
September 30, 2025
Reply from Advance America - Memphis - 3431 Austin Peay Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Memphis - 3431 Austin Peay Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The experience was great because
The experience was great because, everything went so well I was able to pay my rent on time thanks to you all, and im going to always a loyal customer and continue to do business with you all. Thank you guys so much 👍
August 7, 2025
Reply from Advance America - Memphis - 3431 Austin Peay Hwy.
We're happy to hear that your experience was so positive! It's great to know we could help you pay your rent on time. We appreciate your loyalty and look forward to continuing to do business with you. Thanks so much for your feedback!
Reply from Advance America - Memphis - 3431 Austin Peay Hwy.
We appreciate your positive feedback. We are so happy to hear that you had an amazing experience with our customer service.
What made my experience great was that…
What made my experience great was that the process of getting this loan was easy no hassle and everything was done over the phone with no problem. I rate this company and the courtesy of the service 10/10 and yes I will be recommending this company to my friends and family. Thanks
June 25, 2025
Reply from Advance America - Memphis - 3431 Austin Peay Hwy.
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Best place
Easy to apply , if done over the weekend deposit early Monday morning. Great experience.
June 7, 2025
Reply from Advance America - Memphis - 3431 Austin Peay Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
That you are very understanding of ones needs
I just feel like you're making a difference in listening to your Customer and helping us.
June 3, 2025
Reply from Advance America - Memphis - 3431 Austin Peay Hwy.
We appreciate you taking the time to share your feedback. We are happy to hear that you feel heard and helped. It's important to us that we make a difference for our customers.
Reply from Advance America - Memphis - 3431 Austin Peay Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
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