Well I was kinda of in a little bind. I reached out to Advance America. They stepped right on in and assisted me with just what I needed.
Company replied
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See what reviewers are saying
I went in the location on hickory hill rd in memphis tn Nicole Boyce was very helpful. She was the only one working at the time and she made sure everyone was taken care of she even answered phone cal... See more
Company replied
I witnessed a male customer curse out the manger while she was only trying to be polite he seemed to be drunk, then he threatened HER, now every time I come into this location she’s is very friendly a... See more
Company replied
Pamela process my account in your store At Hickory Hill Road. I entered the store very stressed out about my money needs but Pamela and Nicole make the process so easy and hassle free. They were ver... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
3629 Hickory Hill Road, 38115, Memphis, TN, United States
- 901-547-0821
4.8
Excellent
53 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I like You All.
November 8, 2019
Unprompted review
I have had nothing but a great…
I have had nothing but a great experience with Advance America!!!
October 21, 2019
Unprompted review
Great service
Great service, great people & I can borrow money whenever I want too..... love the energy & atmosphere....... keep up the excellent work!!!
October 15, 2019
Unprompted review
Best place I've ever gone to for a loan in terms of overall quality
Best place I've ever gone to for an advance loan. They show courteousness and professionalism.
October 6, 2019
Unprompted review
Had no problem getting my loan and very…
Had no problem getting my loan and very friendly associates went to the store on Winchester I believe she said her name was Shelly but not sure she had great customer service. I will be giving out referrals keep up the good work ladies.
September 27, 2019
Unprompted review
Customer service was excellent!!
Customer service was excellent!!! Every employee was nice and very respectable. Keep it up!!
July 27, 2019
Unprompted review
Loved Them
The representative greeted me with kindness handle everything in a timily manner and I would recommend anyone to you guys.
December 12, 2018
Unprompted review
THANK YOU SO VERY MUCH!!!
THANK YOU SO VERY MUCH! WE ARE SO PLEASED WITH THE PROFESSIONAL AND EXPEDIENT SERVICE EXPERIENCE WITH YOUR STAFF which is so different your other staff at the Knight Arnold Road and Perkins Road office. I live only 3 minutes from the Knight Arnold location; but due to that staffs’ (and I do mean both of them) bipolar and unethical personalities I was forced to drive about 10 miles further in order to continue doing business with your company. EVEN THOUGH I AM NOW HAVING TO DRIVE A LITTLE FURTHER, I AM GLAD THAT I DID. (However, it’s important that your company re-train your Knight Arnold staff)!
March 14, 2018
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Service was a little slow but it was ok everyone was nice
Service was a little slow but it was ok
February 4, 2018
Unprompted review
Reply from Advance America - Memphis - 3629 Hickory Hill Road
Your business is important to us, thank you for your response!
Very good service
Very good service. Your associates are professional, quick, efficient and friendly.
December 31, 2017
Unprompted review
Good customer service.
5 stars and great customer service. It is nice to have somewhere to go when emergencies happen. Thanks.
November 23, 2017
Unprompted review
The manager and team members are very …
The manager and team members are very helpful and courtesy in there way of talking and talking to us as Customer
November 15, 2017
Unprompted review
It was a pleasure to see how well they …
It was a pleasure to see how well they helped me receive what I needed. The staff was excellent curtious and very prompt on help each customer. I will always do business with Advance America.
November 3, 2017
Unprompted review
customer service
Very good customer service. Clean and positive atmosphere.
September 23, 2017
Unprompted review
Very friendly and courteous staff!!!
September 2, 2017
Unprompted review
Professional service and friendly
August 15, 2017
Unprompted review
Very professional staff and expidited …
Very professional staff and expedited my visit.
May 3, 2017
Unprompted review
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