This company provides financial support to my family and the customer service representative are great in answering questions and explaining everything to the point. I appreciate their help in my fam... See more
Company replied
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This company provides financial support to my family and the customer service representative are great in answering questions and explaining everything to the point. I appreciate their help in my fam... See more
Company replied
My experience with this company is great. I go to the Advance on NW 27th in Miami and their is always nice sweet lady named Millie who is always helpful and she so good that she has a line of people w... See more
Company replied
I never had a problem with Advance America. I have been coming to them for years and I never had any problems. They are understanding and they try very hard to hard to help the best way possible. I wi... See more
Company replied
There the best .ive been in a position where i had to lean on them and they provided me with excellent customer service.ver professional and helpful.thank yall so much again.
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
8300 NW 27th Ave., 33147, Miami, FL, United States
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Never had any real problems UNTIL. I borrowed money 11/24/19. I went to pay 12/6. The girl that day messed with my account and told me I had to pay less than what I knew I took out. I said Are you sure? Her reply yes. I went to go borrow the following week and couldn't. My account was in default. 🤷 The girl had set up my account to be taking out of my bank account without my permission. I took the cash out so I could pay in person but AA had already tried to withdraw partial payment. I always make a full payment or break it down in 2 payments. My account was overdrawn. I was upset to the max. I was just able to get money again on 1/6/2020. I felt like the teller that worked that day should of been paying for the default fees. They said she was a floater. She needs to float her A$$ right to my account and pay what they made me pay.

Reply from Advance America - Miami - 8300 NW 27th Ave.
You were very professional and helpful I am so glad to do business with you
Everyone at this location is very nice, and take there time with each customer.
Thank you for this Service. And I would recommend this Company to anyone
She's very nice with customers and she's working fast.
Excellent service and really fast... I just spent 7 minutes at the bank.
They have been accommodating to say the least. And have assisted me during my times of financial challenges.
Great service...you make it so easy. ...THANKS
Everyone greets me as a come through the door . my needs aer always meet and it is a wonderful experience each time.
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