Fast service, polite staff, walked out with funds and also applied for a title loan!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am so very grateful for the ease and convenience of this service when in need of a little help. I frequently use the Michighan City Indiana location and the two women that work there Jessie and Ch... See more
Company replied
The customer service was very helpful,good and professional.Great staff everything was broken down where I didn't need to ask any questions keep up the good work looking forward to seeing you soon...
Company replied
Shyann Fleming thank you.... again.😊 You make the visit quick and painless. Take so much stress away. Advanced America is my go to place for a small loan. No credit checks, no unnecessary paperwork.... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
4231 Franklin St., 46360, Michigan City, IN, United States
- 219-874-3902
4.9
Excellent
150 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast service
Fast service, polite staff, walked out with funds and also applied for a title loan!
July 25, 2026
Unprompted review
Reply from Advance America - Michigan City - 4231 Franklin St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Excellent service great girls
July 20, 2026
Unprompted review
Reply from Advance America - Michigan City - 4231 Franklin St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Michigan City - 4231 Franklin St.
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
When I need this amount of money you…
When I need this amount of money you have it there immediately. I’m really looking for a larger installment loan. It would be very helpful to me if you offered that.
June 3, 2026
Reply from Advance America - Michigan City - 4231 Franklin St.
We're glad we could assist you quickly! We appreciate your feedback regarding larger installment loans and will consider it for future offerings.
Reply from Advance America - Michigan City - 4231 Franklin St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The ladies were so friendly and fast a…
The ladies were so friendly and fast a lot of good things going on for the public.
April 1, 2026
Unprompted review
Reply from Advance America - Michigan City - 4231 Franklin St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Did you know we can use your social…
Did you know we can use your social security as income?! Call today for a pre-qualification!
March 26, 2026
Unprompted review
Reply from Advance America - Michigan City - 4231 Franklin St.
We appreciate your feedback and are concerned about the issues raised. We're committed to ensuring compliance and will investigate this matter thoroughly to maintain ethical practices.
Reply from Advance America - Michigan City - 4231 Franklin St.
We appreciate your positive feedback. We are so happy we provided the money solutions you needed with great customer service.
Employee are friendly and courteous
Employee are friendly and courteous. They have alot knowledge.
December 10, 2025
Reply from Advance America - Michigan City - 4231 Franklin St.
We appreciate your positive feedback. We're happy to hear that our employees were friendly, courteous, and knowledgeable. Thank you for your time.
Reply from Advance America - Michigan City - 4231 Franklin St.
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Reply from Advance America - Michigan City - 4231 Franklin St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Michigan City - 4231 Franklin St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Michigan City - 4231 Franklin St.
We are so glad you had a positive experience speaking with our people. Thank you for your great feedback!
The ladies here are always incredible…
The ladies here are always incredible and willing to help!! Never a bad experience!!
July 9, 2025
Unprompted review
Reply from Advance America - Michigan City - 4231 Franklin St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I ❤️ The people at Advance America
I ❤️ The people at Advance America, they are always pleasant and happy to help you with your needs. Thank you Advance America.
July 3, 2025
Reply from Advance America - Michigan City - 4231 Franklin St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
They are very helpful and very friendly…
They are very helpful and very friendly they are awesome
May 23, 2025
Reply from Advance America - Michigan City - 4231 Franklin St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Carrie was very helpful and a…
Carrie was very helpful and a delight... Easy and quick application service ...
May 14, 2025
Unprompted review
Reply from Advance America - Michigan City - 4231 Franklin St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Awesome team and I always have a great…
Awesome team and I always have a great experience here! Carrie and Sharon are so friendly and they know what they're doing!!
April 24, 2025
Unprompted review
Reply from Advance America - Michigan City - 4231 Franklin St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The ladies here a great
The ladies here a great. I've been coming here for years and have always had a positive experience. They have helped me a lot.
February 28, 2025
Unprompted review
Reply from Advance America - Michigan City - 4231 Franklin St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Customer service was great
February 21, 2025
Unprompted review
Reply from Advance America - Michigan City - 4231 Franklin St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.