Online service has come a long long ways and so much improvement over the years. Also, at my local store in Milton, Florida the customer service has also improved over the years especially Chris... See more
Company replied
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See what reviewers are saying
For people that need some money to tie over to payday, this is as simple & easy as it gets- your 1st setup trip only takes maybe 10 mins,you're informed of your credit line- once thats done you run in... See more
Company replied
Each time I deal with Advance America, the process gets easier and easier. This is especially meaningful given the fact that I'm a handicapped senior citizen 😔 And if there's one thing in life th... See more
Company replied
Courtney was professional and helped the process go smoothly when there were a few bumps in the road. Thank you Courtney from me and my family for helping us pay the electric bill!!!
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
6231 Hwy. 90, #8, 32570, Milton, FL, United States
- 850-626-7024
4.7
Excellent
81 reviews
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Reply from Advance America - Milton - 6231 Hwy. 90, #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
They are amazing and so helpful when…
They are amazing and so helpful when you are needing a loan!
April 23, 2024
Unprompted review
Reply from Advance America - Milton - 6231 Hwy. 90, #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The ladies at this location are so…
The ladies at this location are so polite and friendly! I got my loan and one was helping someone with a Money Order and it was free!
March 11, 2024
Unprompted review
Reply from Advance America - Milton - 6231 Hwy. 90, #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Ladies were very helpful..
January 3, 2024
Reply from Advance America - Milton - 6231 Hwy. 90, #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
THE LADY KELLI THAT HELPED ME WAS VERY…
THE LADY KELLI THAT HELPED ME WAS VERY NICE AND VERY FRIENDLY. AND SHE HANDLE HER JOB WITH A NICE SMILE ON HER FACE. THUMBS UP TO KELLI
October 6, 2023
Reply from Advance America - Milton - 6231 Hwy. 90, #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I love Advance America
I love Advance America, they are always there when I need help, very friendly.
September 28, 2023
Reply from Advance America - Milton - 6231 Hwy. 90, #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
For the past 6 months or so I have not…
For the past 6 months or so I have not been able to get online as I have been doing before and having to make trips to the office to now apply and this last time I did not get the paperwork after the loan since they said get I could get it once I am home and obviously I could not pull up my printed paperwork. They keep telling me they have no idea idea why I cannot get back on after being on online there for a couple of years. What gives?
September 2, 2023
Reply from Advance America - Milton - 6231 Hwy. 90, #8
Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-310-4238. Thank you.
Just fast friendly service
July 29, 2023
Reply from Advance America - Milton - 6231 Hwy. 90, #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Gwen
Gwen, Susan, and Christy have GREAT customer service; they're all patient, polite, and very helpful! Gwen is most excellent in all mentioned attributes of customer service!!
June 24, 2023
Unprompted review
Reply from Advance America - Milton - 6231 Hwy. 90, #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Milton - 6231 Hwy. 90, #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The people are so nice and know their…
The people are so nice and know their job to make things quick and easy.
January 3, 2023
Reply from Advance America - Milton - 6231 Hwy. 90, #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The staff are fantastic ladies
January 4, 2023
Reply from Advance America - Milton - 6231 Hwy. 90, #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Milton - 6231 Hwy. 90, #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It was fast
It was fast, the staff were very friendly and I definitely will b sending people there way
August 5, 2022
Reply from Advance America - Milton - 6231 Hwy. 90, #8
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Store location easy transition
While my trip to my preferred location was met with the disappointment of, "I'm sorry, you have to go to the Milton location for a loan because we are closing this location next week. However, the traffic was light so no stress there and my arrival at the Milton location was delightful. Susan was the employee who assisted me and was smiles the entire visit. She explained the shortfalls of the site online the day before and was able to complete my request successfully.
July 5, 2022
Reply from Advance America - Milton - 6231 Hwy. 90, #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Susie The Branch Assistant in Milton-…
Susie The Branch Assistant in Milton- Florida location, is the best in the business.
June 27, 2022
Reply from Advance America - Milton - 6231 Hwy. 90, #8
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great service and customer service
October 13, 2021
Reply from Advance America - Milton - 6231 Hwy. 90, #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Good experience very professional
August 21, 2021
Reply from Advance America - Milton - 6231 Hwy. 90, #8
Advance America really appreciates your kind words and feedback regarding our services. We see that you rated us a three star which is not reflective of your review. Would you mind updating the star rating to better indicate your thoughts?
How to edit your review:
1. Log on to your account on www.trustpilot.com
2. Click on your profile picture in the top right corner of the site
3. Click GO to my profile
4. Find the review you want to change and click Edit
5. When you are done changing the rating and the text, click on submit your review now.
Thank you---Advance America Customer Response Team
Very professionally visit
Very professional, made everything simple for me. Very courteous!
May 14, 2021
Reply from Advance America - Milton - 6231 Hwy. 90, #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Milton - 6231 Hwy. 90, #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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