Advance America - Mobile - 2501 Government Blvd., #5 Reviews 

94
TrustScore 5 out of 5

4.8

2501 Government Blvd., #5, 36606 Mobile, AL, US


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See what reviewers are saying

Rated 5 out of 5 stars

My experience was very great Treneice Brown was very nice and helpful

Company replied

Rated 5 out of 5 stars

Treneice and her team are just wonderful and I am thankful for how they have helped me these last few months for sure.

Company replied

Rated 5 out of 5 stars

The representative was very professional. She explained everything step by step. Character was everything. And she was overflowing patient with me.

Company replied

Rated 5 out of 5 stars

The staff was so friendly and helpful with assisting me with getting my installment loan will be recommending they store to my family and friends!!!!

Company replied


Company details

  1. Loan Agency
  2. Financial Institution
  3. Money Order Service
  4. Money Transfer Service
  5. Non-Bank Financial Service

About Advance America - Mobile - 2501 Government Blvd., #5

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 2501 Government Blvd., #5, 36606, Mobile, AL, United States

  • 251-476-2693

4.8

Excellent

TrustScore 5 out of 5

94 reviews

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4.8

All reviews

(94)

12,117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

MsDee is patient nice and understanding…

MsDee is patient nice and understanding she always helps me make the best decisions by breaking things down for me to get a better understanding .She helps me every time I come in I ask for her .

October 7, 2022
Unprompted review
Advance America - Mobile - 2501 Government Blvd., #5 logo

Reply from Advance America - Mobile - 2501 Government Blvd., #5

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

The ladies were very pleasant and…

The ladies were very pleasant and professional. They assisted the customers in the lobby promptly and maintained a smile and good attitude throughout the visit.

September 16, 2022
Advance America - Mobile - 2501 Government Blvd., #5 logo

Reply from Advance America - Mobile - 2501 Government Blvd., #5

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

I have enjoyed using Advance America

I have enjoyed using Advance America, I would recommend it to anyone who needs extra cash fast. And the staff is very kind and helpful. The only problem I had was just the app take to long to load. But everything else is excellent.

June 10, 2022
Advance America - Mobile - 2501 Government Blvd., #5 logo

Reply from Advance America - Mobile - 2501 Government Blvd., #5

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

I had been trying to do an online…

I had been trying to do an online application for a payday loan for 3 days & nothing was going right. After much frustration I decided to go into a store an apply & got denied again due to the system stating that I already had a loan out. I assured them that I didn't. I explained about the 3day process & the 3ladies @ the Government St branch sprung into action & help me walk out the door with the cash I needed uploaded on my debit card so that I would not have to go to the bank and deposit the money. I appreciate the time they took out to help me get to the bottom of why I was being denied. It was the online application that was the issue... Thanks ladies, your efforts to help me will not be forgotten especially when I go to bake. Lol

January 23, 2022
Advance America - Mobile - 2501 Government Blvd., #5 logo

Reply from Advance America - Mobile - 2501 Government Blvd., #5

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 4 out of 5 stars

Very well run service

Very well run service. I appreciate being able to get cash in a crunch - just wish the rate was lower. The staff at the location I use on Government is always very nice...friendly!

December 9, 2021
Rated 4 out of 5 stars

Their store locations have GREAT people…

Their store locations have GREAT people and service. However NEVER use their ONLINE services. They hold your money up wither a payment or a renewal. You tell ONLINE that you will be doing a debit card payment . they go into your account take the money then YOU HAVE to upload PROOF that they TOOK your payment.

October 12, 2021
Advance America - Mobile - 2501 Government Blvd., #5 logo

Reply from Advance America - Mobile - 2501 Government Blvd., #5

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

My experience with Advance America was…

My experience with Advance America was excellent. The clerk was friendly and very. helpful .I would surely do business with them again.Give them a try.

September 27, 2021
Advance America - Mobile - 2501 Government Blvd., #5 logo

Reply from Advance America - Mobile - 2501 Government Blvd., #5

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

The clerk in the store was very…

The clerk in the store was very knowledgeable of the loan process and explained the details of the loan very thoroughly.. The loan process was completed in a timely manner. The clerk was very friendly and did an excellent job in helping me to complete my loan.

September 25, 2021
Advance America - Mobile - 2501 Government Blvd., #5 logo

Reply from Advance America - Mobile - 2501 Government Blvd., #5

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Quick and accurate service

Quick and accurate service, clean office area and convenient location

September 3, 2021
Advance America - Mobile - 2501 Government Blvd., #5 logo

Reply from Advance America - Mobile - 2501 Government Blvd., #5

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars
Advance America - Mobile - 2501 Government Blvd., #5 logo

Reply from Advance America - Mobile - 2501 Government Blvd., #5

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 4 out of 5 stars

Advance America helped me out when I…

Advance America helped me out when I needed it.

December 4, 2020
Advance America - Mobile - 2501 Government Blvd., #5 logo

Reply from Advance America - Mobile - 2501 Government Blvd., #5


Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

As always

As always, courteous, personable, expedient, and efficient customer service! An especially nice visit this time because the Office Mgr was not there. He usually sits at a desk behind her and talks loudly on the phone in a tone of voice that makes me very uncomfortable. Nice visit! Thanks Courtney and Ashley (I hope I got their names correct because they deserve recognition for their service)!

September 25, 2020
Unprompted review
Advance America - Mobile - 2501 Government Blvd., #5 logo

Reply from Advance America - Mobile - 2501 Government Blvd., #5

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

The service that I received was…

The service that I received was absolutely the best. I wish that I had asked for her name, but she was polite, efficient and fast. Please let her know how much I appreciate an employee that goes beyond what it is expected of them!

July 16, 2020
Unprompted review
Advance America - Mobile - 2501 Government Blvd., #5 logo

Reply from Advance America - Mobile - 2501 Government Blvd., #5

Your business is important to us, thank you for your response!

Rated 5 out of 5 stars

Stellar Customer Service

The team is always professional and friendly! They provide stellar Customer Service with a Smile and are consistently helpful when answering questions to insure their customers choose the right options.

July 1, 2020
Unprompted review
Advance America - Mobile - 2501 Government Blvd., #5 logo

Reply from Advance America - Mobile - 2501 Government Blvd., #5

Your business is important to us, thank you for your response!

Rated 5 out of 5 stars

the girls in the store were definitely…

the girls in the store were definitely implementing the six feet rule following the guidelines of health and as always in a professional environment

April 8, 2020
Unprompted review
Advance America - Mobile - 2501 Government Blvd., #5 logo

Reply from Advance America - Mobile - 2501 Government Blvd., #5

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

When I went into your establishment the…

When I went into your establishment the lady in that was so polite and she helped me cuz I told her I was in a bind and I thank God for and I thank her for helping me and y'all keep up the good work

October 16, 2019
Unprompted review
Rated 1 out of 5 stars

Sucked

Sucked , cause I spent 2 hrs in your store and then u tell me your computer doesn't recognize my vin but yet I have a title and a tag ,,, come on now !!!!!

August 5, 2019
Unprompted review
Advance America - Mobile - 2501 Government Blvd., #5 logo

Reply from Advance America - Mobile - 2501 Government Blvd., #5

Your comments are important to our business and relationship. Advance America will have someone contact you soon regarding your comments.

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