Freindly are professional.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff was beyond helpful and genuinely pleasant. No one wants to be in this position, so it’s nice when they hold your hand through the application process and leave no questions unanswered. I hop... See more
I highly recommend advance America to any one who is looking for someone to help them get a loan. The staff is knowledgeable and friendly and will go the distance to be sure your loan needs are met.
They are very decent,with the time given to make payments, also how courteous n polite in handling your paperwork, altogether they are very professional in their work!
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
3180-B Moffett Rd., 36607, Mobile, AL, United States
- 251-478-5894
4.5
Excellent
22 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Freindly are professional.
December 21, 2022
Reply from Advance America - Mobile - 3180-B Moffett Rd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Excellent the workers are very nice and…
Excellent the workers are very nice and helpful
October 13, 2021
Reply from Advance America - Mobile - 3180-B Moffett Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
She did a very good job!!
August 10, 2021
Reply from Advance America - Mobile - 3180-B Moffett Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The processing of loan did not take…
The processing of loan did not take long and staff was courteous and helpful in letting me know what documents were needed.
July 3, 2021
Reply from Advance America - Mobile - 3180-B Moffett Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They are very good company with GREAT…
They are very good company with GREAT employees very friendly
December 6, 2020
Reply from Advance America - Mobile - 3180-B Moffett Rd.
Thank you for your response and comments regarding our services. We appreciate your business!
This establishment is wonderful
This establishment is wonderful. They use discretion and courtesy. I walk in and out within five to ten minutes. They're a great crew!!
December 3, 2020
Reply from Advance America - Mobile - 3180-B Moffett Rd.
Your business is important to us, thank you for your response!
You all are doing a great job and have…
You all are doing a great job and have a terrific customer service
July 2, 2020
Unprompted review
Reply from Advance America - Mobile - 3180-B Moffett Rd.
Thank you for your response and comments regarding out services. We appreciate your business!
Always provide excellent customer…
Always provide excellent customer experience
February 24, 2020
Unprompted review
I highly recommend advance America to…
I highly recommend advance America to any one who is looking for someone to help them get a loan. The staff is knowledgeable and friendly and will go the distance to be sure your loan needs are met.
February 12, 2020
Unprompted review
They are very decent,with the time…
They are very decent,with the time given to make payments, also how courteous n polite in handling your paperwork, altogether they are very professional in their work!
February 1, 2020
Unprompted review
They're polite people
They're polite people, who helped me when I needed it. Thank you.
August 2, 2019
Unprompted review
Associates are always very friendly
Associates are always very friendly, and professional! Even on busiest days , wait time is not that long!
April 6, 2019
Unprompted review
They are so.sweet
December 15, 2018
Unprompted review
Great experience!
The staff was beyond helpful and genuinely pleasant. No one wants to be in this position, so it’s nice when they hold your hand through the application process and leave no questions unanswered. I hope to never need the services again, but if I do, I’ll go back to Advancr America.
May 4, 2018
Unprompted review
They customer service is great
They customer service is great! Everyone is so friendly, helpful and very knowledgeable. I am always greeted with a smile.
March 6, 2018
Unprompted review
Was in and out in 5 minutes
Was in and out in 5 minutes! Great friendly service
July 15, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.