I would normally go into the office and do my transactions there but now with all this availability to do it online, makes it so much easier and convenient. I do miss coming into the office with Lourd... See more
Company replied
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I’ve been getting loans from here for some time now. I use to walk in the store but once they told me I can do this online it made much more convenient for me. It’s really easy to follow the applica... See more
Company replied
When I get there everybody else me they're all help me in a good way they always nice to me they treat me good everything is wonderful right there I feel like home
Company replied
The two lady are very enjoyable to talk to. Gloria was very helpful on the phone and in person. Help me complete my paperwork. Great customer service. Love it.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
518 N. Montebello Blvd., 90640, Montebello, CA, United States
- 323-724-2966
4.8
Excellent
82 reviews
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Reply from Advance America - Montebello - 518 N. Montebello Blvd.
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
I would normally go into the office and…
I would normally go into the office and do my transactions there but now with all this availability to do it online, makes it so much easier and convenient. I do miss coming into the office with Lourdes which she’s a joy she’s always friendly smiling and very helpful. She knows I’m a single mom and she knows I only come around when I need, but I take this as a blessing with this economy going up. I feel like I’m coming back here due to the increase of inflation.
July 14, 2026
Reply from Advance America - Montebello - 518 N. Montebello Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Convenient
I’ve been getting loans from here for some time now. I use to walk in the store but once they told me I can do this online it made much more convenient for me. It’s really easy to follow the application online.
July 9, 2026
Reply from Advance America - Montebello - 518 N. Montebello Blvd.
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
I especially like the ability to apply
I especially like the ability to apply, read and sign documents all online.
May 21, 2026
Reply from Advance America - Montebello - 518 N. Montebello Blvd.
We appreciate you highlighting the convenience of our online document process. We are glad it was a positive experience.
Its been great experience my money is…
Its been great experience my money is there when I need it and has helped me out financially 🙏 thankful
February 27, 2026
Reply from Advance America - Montebello - 518 N. Montebello Blvd.
We're happy to hear that you've had a great experience! It's wonderful to know our services have been helpful and your money is accessible when needed. We appreciate your feedback.
Very helpful when I could not make my…
Very helpful when I could not make my payment on the dat it was due, due to the fact that I hadn’t received my paycheck.
February 19, 2026
Reply from Advance America - Montebello - 518 N. Montebello Blvd.
Thank you for your response and comments regarding our services. We appreciate your business!
Lourdes help me
Lourdes help me. She was very kind and patience. Really good customer service.
December 30, 2025
Unprompted review
Reply from Advance America - Montebello - 518 N. Montebello Blvd.
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback and are so glad we could help.
Very welcoming nice and courteous
Gloria shes located out of the beautiful City of Montebello office. She is the best, she is awesome. Helps through all the way through.
October 21, 2025
Unprompted review
Reply from Advance America - Montebello - 518 N. Montebello Blvd.
We're happy to hear that you had such a wonderful experience! We appreciate you taking the time to share your positive feedback regarding the assistance you received.
First time getting a loan
First time getting a loan. Gloria was super helpful Quick and easy to get cash same day. Muchas gracias/ thank you Gloria 🎈
October 4, 2025
Reply from Advance America - Montebello - 518 N. Montebello Blvd.
We're happy to hear that your first loan experience was super helpful, quick, and easy! We appreciate you taking the time to share your positive feedback with us.
The two lady are very enjoyable to…
The two lady are very enjoyable to talk to. Gloria was very helpful on the phone and in person. Help me complete my paperwork. Great customer service. Love it.
August 30, 2025
Reply from Advance America - Montebello - 518 N. Montebello Blvd.
We appreciate you sharing your experience. We're happy to hear that our team was helpful and provided great customer service while assisting you with your paperwork.
When I get there everybody else me…
When I get there everybody else me they're all help me in a good way they always nice to me they treat me good everything is wonderful right there I feel like home
August 26, 2025
Reply from Advance America - Montebello - 518 N. Montebello Blvd.
We appreciate you taking the time to share your wonderful experience. We're happy to hear that our team members were helpful and created a welcoming environment for you. Thank you!
Worker there was very helpful
Worker there was very helpful, she help me set up my online account which was a little difficult for me.
August 24, 2025
Reply from Advance America - Montebello - 518 N. Montebello Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
very good..
August 9, 2025
Reply from Advance America - Montebello - 518 N. Montebello Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I don't really find myself in a pinch…
I don't really find myself in a pinch for cash , but when necessary the ladies in the Montebello office have always made it a very pleasant and expedient experience whether it's cash or direct deposit i can always depend it will be there .
May 29, 2025
Reply from Advance America - Montebello - 518 N. Montebello Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I like the Advance American they’re…
I like the Advance American they’re very nice and friendly
March 16, 2025
Reply from Advance America - Montebello - 518 N. Montebello Blvd.
We appreciate your kind words! We strive to provide excellent customer service and are glad you found our team friendly and helpful.
Reply from Advance America - Montebello - 518 N. Montebello Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The ladies that location are so helpful…
The ladies that location are so helpful and welcoming. It is such a pleasure doing business there
April 7, 2024
Reply from Advance America - Montebello - 518 N. Montebello Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Montebello - 518 N. Montebello Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Out of the few payday loans facility…
Out of the few payday loans facility I've been to America Advance is best. It was fast and easy the staff were professional and very polite.
December 30, 2023
Reply from Advance America - Montebello - 518 N. Montebello Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The great customer service keeps me…
The great customer service keeps me going to your company
December 28, 2023
Reply from Advance America - Montebello - 518 N. Montebello Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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