Advance America is amazing, my septic system backed up and I wasn't prepared for the added expense. I was in desperate need and they made the process so easy. Starsha was so helpful and friendly. She... See more
Company replied
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See what reviewers are saying
Go see Starsha, Amy and Brisia they will help you with your financial needs
Company replied
I have always gotten great customer service there and will continue taking my business there with this company. They're always professional and have a smile on their face. Thank you Advance America.... See more
Company replied
Advance America Was A Big Help When I Was In. Pinch And The Employees Were Awesome. They Were So Kind And Helpful .. I Will Recommend Advance America To All My Family And Friends !!
Company replied
Company details
- Loan Agency
- also in
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2133 West Andrew-Johnson Hwy., 37814, Morristown, TN, United States
- 423-585-5800
4.5
Excellent
49 reviews
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Go see Starsha
Go see Starsha, Amy and Brisia they will help you with your financial needs
September 2, 2026
Unprompted review
Reply from Advance America - Morristown - 2133 West Andrew-Johnson Hwy.
Thank you for your response and comments regarding our services. We appreciate your business!
I was able to actually get the money I…
I was able to actually get the money I needed without a lot of hassle
September 29, 2025
Reply from Advance America - Morristown - 2133 West Andrew-Johnson Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Awesome experience
Priscila did an awesome job. Very professional and helpful. Stop in yall!!!
September 20, 2025
Unprompted review
Reply from Advance America - Morristown - 2133 West Andrew-Johnson Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Starsha went above and beyond today
Starsha went above and beyond today! The best customer service I have experienced in a while!
September 11, 2025
Unprompted review
Reply from Advance America - Morristown - 2133 West Andrew-Johnson Hwy.
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Reply from Advance America - Morristown - 2133 West Andrew-Johnson Hwy.
We appreciate you taking the time to leave us this positive feedback. We are so happy to know our staff was friendly and helpful!
Funds not deposited
Funds not deposited, customer service ( phone, not store location) not helpful and began to feel like a scam.
August 5, 2025
Reply from Advance America - Morristown - 2133 West Andrew-Johnson Hwy.
Advance America values your feedback. We attempted to contact you, but we were unsuccessful. If you would like to discuss further, please call us at 888-479-2026. Thank you
Starsha was amazing and helped me very…
Starsha was amazing and helped me very well answered all my questions thoroughly and made my experience very enjoyable and was able to help me with prompt experience and customer satisfaction way to go starsha
May 29, 2025
Reply from Advance America - Morristown - 2133 West Andrew-Johnson Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great place!
Both Ladies were SUPER friendly and very helpful. Would recommend 10/10 if needed. ☆☆☆☆☆
May 2, 2025
Reply from Advance America - Morristown - 2133 West Andrew-Johnson Hwy.
Thank you for your positive review. We are so happy to hear that you had a great experience and that our team was able to provide the help you needed. We strive to provide the best customer service possible and appreciate your kind words.
The ladies that was in the office was very nice to everyone that came in when I was there
The ladies that was in the office was very nice to everyone that came in when I was there.
April 25, 2025
Reply from Advance America - Morristown - 2133 West Andrew-Johnson Hwy.
We appreciate your kind words! We are always striving to provide a welcoming and positive experience for our customers. We are glad you found our team helpful and courteous.
The employees was very helpful in…
The employees was very helpful in helping me get my loan
March 5, 2025
Reply from Advance America - Morristown - 2133 West Andrew-Johnson Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Advance America is amazing
Advance America is amazing, my septic system backed up and I wasn't prepared for the added expense. I was in desperate need and they made the process so easy. Starsha was so helpful and friendly. She made sure I understood the process. I will definitely be going back if I ever have another unexpected expense come up.
February 13, 2025
Unprompted review
Reply from Advance America - Morristown - 2133 West Andrew-Johnson Hwy.
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide our customers with the best possible service and are glad that Starsha was able to assist you during a difficult time. We are committed to making the loan process as easy and straightforward as possible.
Great place nice people and easy loan…
Great place nice people and easy loan process in Morristown TN
December 16, 2024
Unprompted review
Reply from Advance America - Morristown - 2133 West Andrew-Johnson Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Great people and friendly fast service
Great people and friendly fast service. Knowledgeable team and great loan products
July 25, 2024
Unprompted review
Reply from Advance America - Morristown - 2133 West Andrew-Johnson Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
crew helped me get…
crew helped me get more money than i initially was approved for online
June 30, 2024
Unprompted review
Reply from Advance America - Morristown - 2133 West Andrew-Johnson Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Absolutely the best!!!I've done…
Absolutely the best!!!I've done business with them now for 8 years.
June 25, 2023
Unprompted review
Reply from Advance America - Morristown - 2133 West Andrew-Johnson Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Awesome service Kristy was the best
Awesome service Kristy was the best. Thank you so much.
October 25, 2023
Unprompted review
Reply from Advance America - Morristown - 2133 West Andrew-Johnson Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great Experience
Great Experience. Knowledgeable employees and great service
October 17, 2023
Unprompted review
Reply from Advance America - Morristown - 2133 West Andrew-Johnson Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The lady's are very nice ..and will…
The lady's are very nice ..and will help you get a loan..they care about their customers.
May 16, 2023
Reply from Advance America - Morristown - 2133 West Andrew-Johnson Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Morristown - 2133 West Andrew-Johnson Hwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Cannot believe how much money I had to…
Cannot believe how much money I had to pay back, I don’t like stating my business but I borrowed 2000 paid back over 3100, online after paying 1,125 it still showed I owed 2,055 and so I called and she said I actually owe 1800 but yet they continued to keep taking my money! I will never EVER go back there for anything!! Any staff is nice when they control your pay check and take way more than they should lol MOST DEFINITELY DO NOT RECOMMEND
April 6, 2023
Unprompted review
Reply from Advance America - Morristown - 2133 West Andrew-Johnson Hwy.
Advance America values its customers and we will have someone personally contact you to discuss further.
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