Advance America - Mount Sterling - 243 Indian Mound Dr. Reviews 

22
TrustScore 4.5 out of 5

4.5

243 Indian Mound Dr., 40353 Mount Sterling, KY, US


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See what reviewers are saying

Rated 5 out of 5 stars

Everyone there is so courteous and helpful not pushy and just want you out the door.i will recommend Advanceamerica to everyone they really go above and beyond to help. Thank you Advanceamerica

Company replied

Rated 5 out of 5 stars

The girls at that store in mount sterling Kentucky are wonderful professional and kind I love seeing them every month

Company replied

Rated 5 out of 5 stars

They have excellent service and have worked with me when I was tight on money, I would recommend this store to anyone

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Consultant
  4. Financial Institution
  5. Money Order Service
  6. Money Transfer Service
  7. Non-Bank Financial Service

About Advance America - Mount Sterling - 243 Indian Mound Dr.

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 243 Indian Mound Dr., 40353, Mount Sterling, KY, United States

  • 859-497-0537

4.5

Excellent

TrustScore 4.5 out of 5

22 reviews

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1-star

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4.5

All reviews

(22)

12,891 reviews in the last 12 months

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Rated 5 out of 5 stars
Advance America - Mount Sterling - 243 Indian Mound Dr. logo

Reply from Advance America - Mount Sterling - 243 Indian Mound Dr.

We appreciate you sharing that our services were easy to use and helpful. Thank you for your positive feedback!

Rated 5 out of 5 stars

Good service

Good service

November 24, 2025
Unprompted review
Advance America - Mount Sterling - 243 Indian Mound Dr. logo

Reply from Advance America - Mount Sterling - 243 Indian Mound Dr.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Wonderful service!

Wonderful service! Very pleasant and helpful! I appreciate their service!

November 3, 2025
Unprompted review
Advance America - Mount Sterling - 243 Indian Mound Dr. logo

Reply from Advance America - Mount Sterling - 243 Indian Mound Dr.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Quick and easy process

Quick and easy process. Everything was explained in detail.

September 1, 2025
Unprompted review
Advance America - Mount Sterling - 243 Indian Mound Dr. logo

Reply from Advance America - Mount Sterling - 243 Indian Mound Dr.

Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.

Rated 5 out of 5 stars

They was amazing and really helped me…

They was amazing and really helped me with the loan when I needed it most!!!

May 31, 2025
Unprompted review
Advance America - Mount Sterling - 243 Indian Mound Dr. logo

Reply from Advance America - Mount Sterling - 243 Indian Mound Dr.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Everyone there is so courteous and…

Everyone there is so courteous and helpful not pushy and just want you out the door.i will recommend Advanceamerica to everyone they really go above and beyond to help.
Thank you Advanceamerica

April 2, 2025
Advance America - Mount Sterling - 243 Indian Mound Dr. logo

Reply from Advance America - Mount Sterling - 243 Indian Mound Dr.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Very helpful

October 30, 2024
Unprompted review
Advance America - Mount Sterling - 243 Indian Mound Dr. logo

Reply from Advance America - Mount Sterling - 243 Indian Mound Dr.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Mount sterling Kentucky 40312

The girls at that store in mount sterling Kentucky are wonderful professional and kind I love seeing them every month

January 3, 2024
Advance America - Mount Sterling - 243 Indian Mound Dr. logo

Reply from Advance America - Mount Sterling - 243 Indian Mound Dr.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 1 out of 5 stars

I would give zero stars if I could

I would give zero stars if I could. I will never use this service again. My loan was sent through for $150 more than I asked for. I went back to the store to fix it and they wouldn't do anything to fix it. So now I get to be even further in debt because of them. I have called and emailed twice. I received no email back and was told that they "didn't know" if I could be put on a payment plan to pay this off. Absolutely ridiculous and useless customer service.

December 14, 2023
Advance America - Mount Sterling - 243 Indian Mound Dr. logo

Reply from Advance America - Mount Sterling - 243 Indian Mound Dr.

Advance America values its customers and we will have someone personally contact you to discuss further.

Rated 5 out of 5 stars

Fast and reliable

October 19, 2023
Advance America - Mount Sterling - 243 Indian Mound Dr. logo

Reply from Advance America - Mount Sterling - 243 Indian Mound Dr.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

They have excellent service and have…

They have excellent service and have worked with me when I was tight on money, I would recommend this store to anyone

November 16, 2022
Unprompted review
Advance America - Mount Sterling - 243 Indian Mound Dr. logo

Reply from Advance America - Mount Sterling - 243 Indian Mound Dr.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Fast and easy

Fast and easy, affordable, would recommend

September 14, 2022
Advance America - Mount Sterling - 243 Indian Mound Dr. logo

Reply from Advance America - Mount Sterling - 243 Indian Mound Dr.

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Angie and Tina are the best

Angie and Tina are the best. They are both very friendly, patient and very helpful. They have always treated me wonderful.

September 6, 2022
Advance America - Mount Sterling - 243 Indian Mound Dr. logo

Reply from Advance America - Mount Sterling - 243 Indian Mound Dr.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars
Advance America - Mount Sterling - 243 Indian Mound Dr. logo

Reply from Advance America - Mount Sterling - 243 Indian Mound Dr.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars
Advance America - Mount Sterling - 243 Indian Mound Dr. logo

Reply from Advance America - Mount Sterling - 243 Indian Mound Dr.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

The ladies at the mount Sterling…

The ladies at the mount Sterling location are the absolute best

October 5, 2021
Advance America - Mount Sterling - 243 Indian Mound Dr. logo

Reply from Advance America - Mount Sterling - 243 Indian Mound Dr.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

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