The service was fast and easy online. I had to go into the location and finish up the process. They put the money right on to my debt card, it was literally on there in seconds.
Company replied
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The service was fast and easy online. I had to go into the location and finish up the process. They put the money right on to my debt card, it was literally on there in seconds.
Company replied
They were very friendly & helped me get the money I needed fast without any problems. It was super easy & very pleasant experience.
Company replied
Very kind people. They don't ask to many personal questions. They really did great.
Company replied
Great job overall. Thoughtful, professional, and ready to serve.
Company replied
Written by the company
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
810 NW Broad Street, Suite 210, 37129, Murfreesboro, TN, United States
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UPDATED: I was informed this has been updated and Fraud was confirmed. I will update in 30 days to make sure it was taken off my credit report.In December of last year I received a phone call from Advance America telling me that I had not made a payment on a payday loan I had taken out. I let the person know that I had NEVER done business with this company. She asked me what my address was, the address used online was an address I have not lived at for 10 years. Then she asked me what bank I banked at. The bank that was used was not bank I have ever used. I then was told I must go to the police dept. and file a report and then send that report to them. I did that. This fraudulent loan was taken out online. Now they have turned me over to collections for 470.00 on a loan I did NOT take out. DO NOT DO Business with this company. They allowed someone to scam them, and they will not take responsibility for their stupidity. I have reported them to the BBB and will pursue legal action against this predatory lender.

Reply from Advance America - Murfreesboro - 810 NW Broad Street, Suite 210
They were very friendly & helped me get the money I needed fast without any problems. It was super easy & very pleasant experience.

Reply from Advance America - Murfreesboro - 810 NW Broad Street, Suite 210
The service was fast and easy online. I had to go into the location and finish up the process. They put the money right on to my debt card, it was literally on there in seconds.

Reply from Advance America - Murfreesboro - 810 NW Broad Street, Suite 210

Reply from Advance America - Murfreesboro - 810 NW Broad Street, Suite 210
The customer service was extremely helpful and nice.

Reply from Advance America - Murfreesboro - 810 NW Broad Street, Suite 210

Reply from Advance America - Murfreesboro - 810 NW Broad Street, Suite 210
Very kind people. They don't ask to many personal questions. They really did great.

Reply from Advance America - Murfreesboro - 810 NW Broad Street, Suite 210
There to help me in an emergency when no one else would take a chance on me

Reply from Advance America - Murfreesboro - 810 NW Broad Street, Suite 210

Reply from Advance America - Murfreesboro - 810 NW Broad Street, Suite 210

Reply from Advance America - Murfreesboro - 810 NW Broad Street, Suite 210

Reply from Advance America - Murfreesboro - 810 NW Broad Street, Suite 210
Samantha was very helpful and pleasant will use again
Paid my acct on time 2 times...Needed a increase for bills...No increase and i make enough money to pay loan back..smh...Thanks..

Reply from Advance America - Murfreesboro - 810 NW Broad Street, Suite 210
Great customer service and a very friendly staff.
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