I've been using advance America for quite a while. They have always been great and treated and served me well and we have always had giggle or 2 whilst making payments and taking out a loan there a gr... See more
Company replied
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See what reviewers are saying
The wonderful ladies in the Muskegon office on Apple Ave were super helpful and very friendly. They made our experience quick and easy instead of lengthy and filled with anxiety like I've had in the p... See more
Company replied
I was very pleased with learning about the different transactions that could be made at Advance America. Jeanene was very helpful, very pleasant and very fast with her customer service. No question wa... See more
Company replied
So after trying 2 competitors I stopped here and they will accept CHIME CARD USERS, !! This is the first time i have ever used this type of service. Very friendly staff, knowledgeable onout the servi... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1655 East Apple Ave., 49442, Muskegon, MI, United States
- 231-773-8593
4.9
Excellent
100 reviews
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Reply from Advance America - Muskegon - 1655 East Apple Ave.
Thank you for your response and comments regarding our services. We appreciate your business!
Friendly staff
Friendly staff, thoroughly explained everything, I always get the money fast.
November 7, 2025
Reply from Advance America - Muskegon - 1655 East Apple Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very kind and helpful to my mom
May 31, 2025
Unprompted review
Reply from Advance America - Muskegon - 1655 East Apple Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
So Very Nice and Give…
Always so helpful So Very Nice and Give you reminders so you can't and don't forget your pay back day.Love it DON'T GO ANYWHERE ELSE AND WOULDN'T.
May 19, 2025
Reply from Advance America - Muskegon - 1655 East Apple Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
This place is great workers help
The workers are kind which is so great when this can be a hard decision.
May 10, 2025
Reply from Advance America - Muskegon - 1655 East Apple Ave.
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Very professional staff understanding…
Very professional staff understanding communicate very well. Explain the terms of the loan easy to repay loan just all around good experience and thankful they weren't available.
May 2, 2025
Reply from Advance America - Muskegon - 1655 East Apple Ave.
Thank you for your kind words. We appreciate your feedback and are glad you found our staff professional and helpful. We strive to make the loan process as clear and easy as possible for our customers. We are happy to hear that you had a positive experience.
Jeanine was great to deal with
March 15, 2025
Reply from Advance America - Muskegon - 1655 East Apple Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The Ladies were very nice and polite
The Ladies were very nice and polite
Service was great, would highly recommend
Quick and fast process 👍
February 8, 2025
Unprompted review
Reply from Advance America - Muskegon - 1655 East Apple Ave.
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Fast and friendly employees that go…
Fast and friendly employees that go above and beyond!
January 24, 2025
Unprompted review
Reply from Advance America - Muskegon - 1655 East Apple Ave.
"Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!"
Reply from Advance America - Muskegon - 1655 East Apple Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Jeanene has great customer service skills!
I was very pleased with learning about the different transactions that could be made at Advance America. Jeanene was very helpful, very pleasant and very fast with her customer service. No question was left unanswered. Paperwork was explained well. I would recommend this business to friends and family.
November 30, 2024
Unprompted review
Reply from Advance America - Muskegon - 1655 East Apple Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The customer support is above and…
The customer support is above and beyond. I truly trust you all with my personal information. Thank you
November 9, 2024
Reply from Advance America - Muskegon - 1655 East Apple Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
These ladies are always so helpful and…
These ladies are always so helpful and friendly! Would absolutely recommend people go there!
June 28, 2024
Unprompted review
Reply from Advance America - Muskegon - 1655 East Apple Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
These ladies are amazing and funny
These ladies are amazing and funny! Come see them today!
June 28, 2024
Unprompted review
Reply from Advance America - Muskegon - 1655 East Apple Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
First loan
Jeanene was the one who helped me with my first ever loan. I loved her energy, she has a beautiful smile. Definitely felt welcomed.
June 3, 2024
Unprompted review
Reply from Advance America - Muskegon - 1655 East Apple Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Muskegon - 1655 East Apple Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Reply from Advance America - Muskegon - 1655 East Apple Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Rock Stars
Love both of the stores I use in Muskegon MI Henry street and Apple the staff are rock stars
March 22, 2024
Reply from Advance America - Muskegon - 1655 East Apple Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Muskegon - 1655 East Apple Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The personnel are always so friendly…
The personnel are always so friendly never had an bad experience
February 17, 2024
Reply from Advance America - Muskegon - 1655 East Apple Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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