The staff in the office was amazing! The ladies are always super helpful! The website on the other hand...definitely needs some work. Anytime I start an application online, I end up having to go int... See more
Company replied
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I absolutely love this place I’ve loaned from here for 2 years and have had the best experience and they as we any questions you may have
Company replied
These Ladies where super Nice fast professional and had a good sense of humour could not ask for anything Better
Company replied
Advance America Muskogee. The manager at Muskogee branch is very fast and Polite and friendly and patient and helpful i give five stars for excellent performance of duties... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
528 N. Main St., 74401, Muskogee, OK, United States
- 918-682-8033
4.9
Excellent
97 reviews
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Excellent online service application for a loan.
Great experience from the beginning of applying for the loan to the ending. Applying was simple and I received quick responses. After sending the required information Advance America email me and told me I was approved for the loan. I highly recommend Advance America. Customer Service is excellent.
August 29, 2022
Reply from Advance America - Muskogee - 528 N. Main St.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Lady that help me was sweet kind and…
Lady that help me with sweet kind and does get her job she deserves a raise not many people will work at a business like that without the air conditioner running that was the only downfall was it was awful hot. Thank you
August 7, 2022
Reply from Advance America - Muskogee - 528 N. Main St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Muskogee - 528 N. Main St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Highly recommend!
Super easy and friendly workers. I would recommend Advance America to anyone who is searching for a loan of any kind. They really try and help you.
June 16, 2022
Reply from Advance America - Muskogee - 528 N. Main St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I love the staff every time I come in…
I love the staff every time I come in there's always a smile. Staff are just great people to be around.
May 4, 2022
Unprompted review
Reply from Advance America - Muskogee - 528 N. Main St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
friendly knowledgeable staff
friendly knowledgeable staff. she went the extra mile to get me the best offer she could. she made the process easy to understand and was able to immediately deposit funds into my account. i was a little embarrassed at first to have to be there but her warm and inviting personality quickly put me at ease and calmed my nerves i would give 10 stars if possible.
February 24, 2022
Reply from Advance America - Muskogee - 528 N. Main St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great people and very friendly
January 28, 2022
Reply from Advance America - Muskogee - 528 N. Main St.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very friendly and helpful staff
Everything went great and excellent service. Everyone is super nice. Love coming here.
January 21, 2022
Unprompted review
Reply from Advance America - Muskogee - 528 N. Main St.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service
December 15, 2021
Unprompted review
I love Advance America #3530 they are…
I love Advance America #3530 they are the best people to loan with!
December 3, 2021
Unprompted review
Fast friendly service and will stay a…
Fast friendly service and will stay a loyal customer. Tks
September 24, 2021
Reply from Advance America - Muskogee - 528 N. Main St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very friendly and helpful
Very friendly and helpful, employees are professional and pleasant to speak with
September 1, 2021
Reply from Advance America - Muskogee - 528 N. Main St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very fast and VERY friendly
Very fast and VERY friendly! The representative talked me through the whole process thoroughly and made the overall process enjoyable!
July 28, 2021
Reply from Advance America - Muskogee - 528 N. Main St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The company is very helpful and caring…
The company is very helpful and caring I left my cane and they kept it for me I plan on using then again
February 22, 2021
Reply from Advance America - Muskogee - 528 N. Main St.
Advance America really appreciates your kind words and feedback regarding our services. We see that you rated us a two star which is not reflective of your review. Would you mind updating the star rating to better indicate your thoughts?
How to edit your review:
1. Log on to your account on www.trustpilot.com
2. Click on your profile picture in the top right corner of the site
3. Click GO to my profile
4. Find the review you want to change and click Edit
I was very pleased with the service and…
I was very pleased with the service and the help from the lady who walked me through my application process. Excellent job!
December 12, 2020
Reply from Advance America - Muskogee - 528 N. Main St.
Your business is important to us, thank you for your response!
Reply from Advance America - Muskogee - 528 N. Main St.
Thank you for your response and comments regarding our services. We appreciate your business!
The system was faster and less paper
The system was faster and less paper ! Perfect for my needs
August 20, 2020
Unprompted review
Reply from Advance America - Muskogee - 528 N. Main St.
Your business is important to us, thank you for your response!
Reply from Advance America - Muskogee - 528 N. Main St.
Thank you for your response and comments regarding out services. We appreciate your business!
Great Place to Do Business!!
I lost my local quick go to due to payday loans being illegal now in Oklahoma. I borrowed from Advance America several years ago so I decided to try them again. They approved me almost instantly for far more than I needed. I chose to go to my local store so I could get cash instantly. The agents were very friendly and knowledgeable and using the application I had filled out online, they had me finished and out of there in about 10 minutes. Also, they set me up with outrageous interest on an installment loan but it was confirmed to me that if the loan was paid early the interest would only be a little over $2.00 per day which is about the same as a payday loan. I left being a very happy customer.
August 17, 2020
Unprompted review
Reply from Advance America - Muskogee - 528 N. Main St.
Thank you for your response and comments regarding out services. We appreciate your business!
Customer Service was awesome!
Customer Service was awesome!! And when you need the money and only need to pay the little extra change back and do not have to till 14-15 days later with little interest rate not bad!!
July 7, 2020
Unprompted review
Reply from Advance America - Muskogee - 528 N. Main St.
Thank you for your response and comments regarding out services. We appreciate your business!
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