Advance America - Myrtle Beach - 5022 Dick Pond Road, #3 Reviews 

58
TrustScore 4.5 out of 5

4.6

5022 Dick Pond Road, #3, 29588 Myrtle Beach, SC, US


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Rated 5 out of 5 stars

My experience with Advance America has been positive and extremely helpful!! I was provided wonderful customer service by Eunice, my point of contact upon arrival at the Myrtle Beach location. She an... See more

Company replied

Rated 5 out of 5 stars

Extremely helpful, knowledgeable, personable & THEE Best hands down! Coming through in a time of need, as always!

Company replied

Rated 5 out of 5 stars

It was a simple and quick process. Took maybe 30 minutes or less. I highly recommend them when your in a pinch.

Company replied


Company details

  1. Loan Agency
  2. Financial Institution
  3. Money Order Service
  4. Money Transfer Service
  5. Non-Bank Financial Service

About Advance America - Myrtle Beach - 5022 Dick Pond Road, #3

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 5022 Dick Pond Road, #3, 29588, Myrtle Beach, SC, United States

  • 843-293-0184

4.6

Excellent

TrustScore 4.5 out of 5

58 reviews

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4.6

All reviews

(58)

11,730 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer Service

Representatives were very professional

November 4, 2025
Advance America - Myrtle Beach - 5022 Dick Pond Road, #3 logo

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 4 out of 5 stars

Was wonderful at a very stressful…

Was wonderful at a very stressful moment. The agent was very helpful to walk me through process and see application to end

October 9, 2025
Advance America - Myrtle Beach - 5022 Dick Pond Road, #3 logo

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Gary is the best

Gary is the best. Great customer service

September 4, 2025
Unprompted review
Advance America - Myrtle Beach - 5022 Dick Pond Road, #3 logo

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3

We appreciate you taking the time to share your positive experience. We are so glad you were happy with our service!

Rated 5 out of 5 stars

The manager was very kind and extremely…

The manager was very kind and extremely helpful.

August 8, 2024
Advance America - Myrtle Beach - 5022 Dick Pond Road, #3 logo

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3

Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, knowledgeable, personable & THEE Best hands down! Coming through in a time of need, as always!

July 18, 2024
Unprompted review
Advance America - Myrtle Beach - 5022 Dick Pond Road, #3 logo

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 4 out of 5 stars

There was a communication problem…Yes between online and the store information given to us. This caused me to feel helpless

There was a communication problem between on line and the store. We were told all we had to do after completing an application on line was show our drivers license and pick up the cash. That was not the case. We were asked to present Drivers license, Social Security card and Bank statement. Took a long time to get the documents and obtain the cash. They did not have but 900 dollars and we were approved for 1000.00 On the other hand....Ms Eunice Harris the associate for Advance America waited on us. She was remarkable. Rarely does one find personnel so suited for their work. We were so discouraged and she was able to calm us and alleviate our frustration. Even though it was near closing time after all was said and done she patiently allowed us to go across the street to the bank to obtain the data we needed. An amazing lady..

June 7, 2024
Unprompted review
Advance America - Myrtle Beach - 5022 Dick Pond Road, #3 logo

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great d

Rated 5 out of 5 stars
Advance America - Myrtle Beach - 5022 Dick Pond Road, #3 logo

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

It was a simple and quick process

It was a simple and quick process. Took maybe 30 minutes or less. I highly recommend them when your in a pinch.

December 21, 2023
Advance America - Myrtle Beach - 5022 Dick Pond Road, #3 logo

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Great company to work with for all your loan needs!!…

My experience with Advance America has been positive and extremely helpful!! I was provided wonderful customer service by Eunice, my point of contact upon arrival at the Myrtle Beach location. She answered all my many questions I had regarding the company's various Loans and Line of Credit offers for my use. I would highly encourage anyone in need of applying for a loan to give Advance America a call. They won't be disappointed!!

July 3, 2023
Advance America - Myrtle Beach - 5022 Dick Pond Road, #3 logo

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Thank you Advance America

Thank you Advance America. I had great service at the Socastee branch. A Eunice Harris gave wonderful service and explained everything to me as this is my first loan ever. She even made exceptions and manually entered all my information due to me not being prepared, and she didn’t even bat an eye. Lovely lady thank you.

February 2, 2023
Unprompted review
Advance America - Myrtle Beach - 5022 Dick Pond Road, #3 logo

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Eunice was wonderful

Eunice was wonderful to work with. Answered all our questions.

January 19, 2023
Unprompted review
Advance America - Myrtle Beach - 5022 Dick Pond Road, #3 logo

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars
Advance America - Myrtle Beach - 5022 Dick Pond Road, #3 logo

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Simple and nice

July 28, 2022
Advance America - Myrtle Beach - 5022 Dick Pond Road, #3 logo

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 1 out of 5 stars

On Friday 3/25 I asked the store…

On Friday 3/25 I asked the store attendant (Dick Pond Rd, Myrtle Beach SC) if I take out a PayDay loan today, am I able to come in and 1) PAY that off on MONDAY and then 2) apply and get a Line of Credit loan that same day. She said YES but gave me the customer service number to call in my payment. Well today is MONDAY and no customer service rep can take my payment (not in system) and the local branch has no way to do it either (her systems are ONLY for lines of credit).

I applied for the Line Of Credit which is $1000 BUT you can’t give me ANYTHING of that until my PayDay loan is paid. I am going out of state on Wed and needed more funds before I left.

The online chat agent said it takes 4 calendar days before PayDay shows up for me to pay off. Neither the local Myrtle each agent nor 2 at your customer service stations knew that either.

March 28, 2022
Advance America - Myrtle Beach - 5022 Dick Pond Road, #3 logo

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3

-Advance America values its customers and we will have someone personally contact you soon to discuss your comment.

Rated 5 out of 5 stars

This was my first time at advance…

This was my first time at advance america (socastee) & it could not have been more smoother. Mrs. Karen & Mrs. Eunice was more than helpful. I'm thankful for them & my loan 😊

Alexander Pauley

February 24, 2022
Unprompted review
Advance America - Myrtle Beach - 5022 Dick Pond Road, #3 logo

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

The ladies at the Socastee SC location…

The ladies at the Socastee SC location are wonderful.

April 27, 2021
Advance America - Myrtle Beach - 5022 Dick Pond Road, #3 logo

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Advance America in Myrtle Beach, SC

Eunice and the other ladies at the Advance America in Myrtle Beach, South Carolina make me feel like family. They are never rude or hard to work with no matter how busy they are.

March 7, 2021
Advance America - Myrtle Beach - 5022 Dick Pond Road, #3 logo

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3

Elizabeth: Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Awesome Emloyees

Always kind and friendly. Make the process simple and efficient! Recommend this branch to everyone

February 17, 2021
Advance America - Myrtle Beach - 5022 Dick Pond Road, #3 logo

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3

Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

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