My experience with Advance America has been positive and extremely helpful!! I was provided wonderful customer service by Eunice, my point of contact upon arrival at the Myrtle Beach location. She an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
My experience with Advance America has been positive and extremely helpful!! I was provided wonderful customer service by Eunice, my point of contact upon arrival at the Myrtle Beach location. She an... See more
Company replied
Extremely helpful, knowledgeable, personable & THEE Best hands down! Coming through in a time of need, as always!
Company replied
Gary is the best. Great customer service
Company replied
It was a simple and quick process. Took maybe 30 minutes or less. I highly recommend them when your in a pinch.
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
5022 Dick Pond Road, #3, 29588, Myrtle Beach, SC, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3
I Gary was very helpful and

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3
Was wonderful at a very stressful moment. The agent was very helpful to walk me through process and see application to end

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3
The manager was very kind and extremely helpful.

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3
Extremely helpful, knowledgeable, personable & THEE Best hands down! Coming through in a time of need, as always!

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3
There was a communication problem between on line and the store. We were told all we had to do after completing an application on line was show our drivers license and pick up the cash. That was not the case. We were asked to present Drivers license, Social Security card and Bank statement. Took a long time to get the documents and obtain the cash. They did not have but 900 dollars and we were approved for 1000.00 On the other hand....Ms Eunice Harris the associate for Advance America waited on us. She was remarkable. Rarely does one find personnel so suited for their work. We were so discouraged and she was able to calm us and alleviate our frustration. Even though it was near closing time after all was said and done she patiently allowed us to go across the street to the bank to obtain the data we needed. An amazing lady..

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3
It was a simple and quick process. Took maybe 30 minutes or less. I highly recommend them when your in a pinch.

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3
My experience with Advance America has been positive and extremely helpful!! I was provided wonderful customer service by Eunice, my point of contact upon arrival at the Myrtle Beach location. She answered all my many questions I had regarding the company's various Loans and Line of Credit offers for my use. I would highly encourage anyone in need of applying for a loan to give Advance America a call. They won't be disappointed!!

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3
Thank you Advance America. I had great service at the Socastee branch. A Eunice Harris gave wonderful service and explained everything to me as this is my first loan ever. She even made exceptions and manually entered all my information due to me not being prepared, and she didn’t even bat an eye. Lovely lady thank you.

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3
Eunice was wonderful to work with. Answered all our questions.

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3
On Friday 3/25 I asked the store attendant (Dick Pond Rd, Myrtle Beach SC) if I take out a PayDay loan today, am I able to come in and 1) PAY that off on MONDAY and then 2) apply and get a Line of Credit loan that same day. She said YES but gave me the customer service number to call in my payment. Well today is MONDAY and no customer service rep can take my payment (not in system) and the local branch has no way to do it either (her systems are ONLY for lines of credit).
I applied for the Line Of Credit which is $1000 BUT you can’t give me ANYTHING of that until my PayDay loan is paid. I am going out of state on Wed and needed more funds before I left.
The online chat agent said it takes 4 calendar days before PayDay shows up for me to pay off. Neither the local Myrtle each agent nor 2 at your customer service stations knew that either.

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3
This was my first time at advance america (socastee) & it could not have been more smoother. Mrs. Karen & Mrs. Eunice was more than helpful. I'm thankful for them & my loan 😊
Alexander Pauley

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3
Outstanding service and the utmost professionlism
The ladies at the Socastee SC location are wonderful.

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3
Eunice and the other ladies at the Advance America in Myrtle Beach, South Carolina make me feel like family. They are never rude or hard to work with no matter how busy they are.

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3
Always kind and friendly. Make the process simple and efficient! Recommend this branch to everyone

Reply from Advance America - Myrtle Beach - 5022 Dick Pond Road, #3
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.