I just had the BEST experience at Advance America. Maria V is very kind & knowledgeable. She guided me through the entire process. She spoke calmly, promoted me properly & asked the right questions to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This was first time taking a loan from Advance America and it was beyond what I expected. Naomi’s and Maria were very patient and understanding. They have excellent customer service skills and answere... See more
Company replied
Marie was absolutely amazing throughout the entire process. From the moment I walked in, she made me feel welcomed, comfortable, and valued. She took the time to answer all of my questions, explaine... See more
Company replied
Maria was amazing and very helpful. She provided excellent customer service and worked very diligently in getting me approved for a short-term loan. I highly recommend visiting her at Advance Americ... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
11985 Collier Blvd., Ste. 4, 34116, Naples, FL, United States
- 239-348-1703
5.0
Excellent
269 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you girls for the great service
Thank you girls for the great service . I recommend then in cokkier
August 29, 2025
Unprompted review
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Maria was amazing an very helpful.
Maria was amazing an very helpful.
August 28, 2025
Unprompted review
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
We're happy to hear that you had such a wonderful and helpful experience. Thank you for your positive feedback; we appreciate it.
Thank you Maria and Naomi for the…
Thank you Maria and Naomi for the great service I am very happy
August 22, 2025
Unprompted review
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
We appreciate your positive feedback. We are happy to hear that you received great service and that we could provide the help that you needed.
Thank you Naomie for your service and…
Thank you Naomie for your service and help
August 12, 2025
Unprompted review
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Exelente atencion de Ismero y Maria muy…
Exelente atencion de Ismero y Maria muy agradecida
August 9, 2025
Unprompted review
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
I was here today Maria did a great job 👏
I was here today Maria did a great job 👏
August 4, 2025
Unprompted review
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
We appreciate your positive feedback! We're glad you had a great experience and that we provided excellent service.
Toussaint did a awesome job at the…
Toussaint did a awesome job at the collier store
August 4, 2025
Unprompted review
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
We're happy to hear that you had an awesome experience at the Collier store. We appreciate you taking the time to leave us this positive feedback.
Process was very easy and Toussaint…
Process was very easy and Toussaint made everything easy to understand without complications. Definitely recommend!
August 1, 2025
Unprompted review
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
We're happy to hear that the process was easy for you and that our team made everything simple to understand. We appreciate your recommendation and thank you for your feedback!
Amazing job by Ismeron in store in…
Amazing job by Ismeron in store in collier
July 29, 2025
Unprompted review
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
We're glad you enjoyed your experience in our Collier store. Thank you for sharing your positive feedback with our team!
Thank hou maria for all your help and…
Thank hou maria for all your help and services, great customer service.
July 28, 2025
Unprompted review
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
We appreciate your positive feedback. We are happy to hear that you received great customer service and that we could provide the assistance you needed.
Ismeron did great job helping me out…
Ismeron did great job helping me out today, make it quick and simple
July 26, 2025
Unprompted review
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Toussaint does a great job his verry…
Toussaint does a great job his verry nice person
July 7, 2025
Unprompted review
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Hoy vine por primera vez gracias…
Hoy vine por primera vez gracias Ismeron y María por su estupenda ayuda
July 1, 2025
Unprompted review
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
That’s good service from collier store
June 30, 2025
Unprompted review
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
We are happy to hear that you had a good experience at our Collier store. Thank you for your positive feedback; we appreciate it!
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
We're glad you enjoyed your experience, and we appreciate your intention to return in the future. Thanks!
I have good experience with cash…
I have good experience with cash advance and I got the great service
June 28, 2025
Unprompted review
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The experience was outstanding
The experience was outstanding. He is very awesome. He did everything correctly. Toussaint
June 24, 2025
Unprompted review
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
We're happy to hear that you had such an outstanding experience! We appreciate you taking the time to share your positive feedback with us.
Thank you Maria for your help were…
Thank you Maria for your help were every kind and helpful I am very happy with the service
June 23, 2025
Unprompted review
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.