The man working was very friendly, helpful, and efficient. He knew his job well, and we left with a loan within minutes. The cost of the loan and the amount of time to pay it back are very reasonable... See more
Company replied
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The man working was very friendly, helpful, and efficient. He knew his job well, and we left with a loan within minutes. The cost of the loan and the amount of time to pay it back are very reasonable... See more
Company replied
I have to give credit where credit is due... our local branch is very good at making fast efficient transactions without making people feel inferior. Everyone seems to be moved through at a good pace... See more
I am sooo very happy that Advance America is here in our city where you can go get money if you need it. They have really helped me out with getting money to paid for my bills. The workers are wonderf... See more
Company replied
needed a little Christmas money for last minute shopping went in got money in a few mins very friendly people always there when you need them i give them 5+ Stars
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
471 S. Memorial Dr., 47362, New Castle, IN, United States
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The man working was very friendly, helpful, and efficient. He knew his job well, and we left with a loan within minutes. The cost of the loan and the amount of time to pay it back are very reasonable as well. Thank you!

Reply from Advance America - New Castle - 471 S. Memorial Dr.
I have always had payday loans with advance America and been very pleased with the service. My Branch does not offer installment loans and I would like to get an installment loan and pay off my payday loan if this is possible could someone please contact me at 214-923-8629 thank you in advance

Reply from Advance America - New Castle - 471 S. Memorial Dr.

Reply from Advance America - New Castle - 471 S. Memorial Dr.
I am from new castle Indiana and the service and employees are very helpful and understanding

Reply from Advance America - New Castle - 471 S. Memorial Dr.
needed a little Christmas money for last minute shopping went in got money in a few mins very friendly people always there when you need them i give them 5+ Stars

Reply from Advance America - New Castle - 471 S. Memorial Dr.
I am sooo very happy that Advance America is here in our city where you can go get money if you need it. They have really helped me out with getting money to paid for my bills. The workers are wonderful, friendly.

Reply from Advance America - New Castle - 471 S. Memorial Dr.
I received really good service and the employee was very helpful and kind.

Reply from Advance America - New Castle - 471 S. Memorial Dr.
I am always treated with respect whenever I go into Advance America. The staff is always friendly and I appreciate their service.

Reply from Advance America - New Castle - 471 S. Memorial Dr.
The staff is very nice and friendly.
The store it's self is kept clean and I'm order.
I have nothing bad to say
Very kind hearted people there. Makes me feel welcome.
I have always been given awesome service at the New Castle, Indiana store!
They are always so friendly, helpful and very quick getting people in and out.
The manager at the New Castle Office is very friendly and easy to work with. When I need help they are the easiest to go to with financial needs. Thanks Angel!
I have to give credit where credit is due... our local branch is very good at making fast efficient transactions without making people feel inferior. Everyone seems to be moved through at a good pace while still taking the time to try and make people comfortable with the experience.
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