Advance America - New Iberia - 820 J E. Admiral Doyle Drive Reviews 

102
TrustScore 5 out of 5

4.9

820 J E. Admiral Doyle Drive, 70563 New Iberia, LA, US


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See what reviewers are saying

Rated 5 out of 5 stars

I had the most easiest transaction on yesterday.. Everything thing was completed in a timely manner and my request was made and completed in less than 30 minutes..

Company replied

Rated 5 out of 5 stars

Customer service was excellent. The process was fast and easy. Please come and visit these ladies and they will help you take care of your needs.

Company replied

Rated 5 out of 5 stars

The associate was very friendly and very welcoming she took care of me in a timely manner

Company replied

Rated 5 out of 5 stars

I love the staff. They're friendly & Always happy. Been doing business with Advance America for a long time. I loved each and everyone I've dealt with. Happy business environment happy customers.

Company replied


Company details

  1. Loan Agency
  2. Financial Institution
  3. Money Order Service
  4. Money Transfer Service
  5. Non-Bank Financial Service

About Advance America - New Iberia - 820 J E. Admiral Doyle Drive

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 820 J E. Admiral Doyle Drive, 70563, New Iberia, LA, United States

  • 337-364-1120

4.9

Excellent

TrustScore 5 out of 5

102 reviews

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4.9

All reviews

(102)

12,145 reviews in the last 12 months

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Rated 5 out of 5 stars

Courteous

Courteous, Professional, and Prompt !!!!! What more can you ask for???!!!!

June 3, 2021
Advance America - New Iberia - 820 J  E. Admiral Doyle Drive logo

Reply from Advance America - New Iberia - 820 J E. Admiral Doyle Drive

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Excellent

Excellent Service

December 19, 2020
Advance America - New Iberia - 820 J  E. Admiral Doyle Drive logo

Reply from Advance America - New Iberia - 820 J E. Admiral Doyle Drive

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

Great service with a smile!!

Great service with a smile and a follow-up call to let me know that he had delivered my car to the dealership. He also gave me the details of exactly who he talked with.

November 3, 2020
Advance America - New Iberia - 820 J  E. Admiral Doyle Drive logo

Reply from Advance America - New Iberia - 820 J E. Admiral Doyle Drive

Advance America really appreciates your kind words and feedback regarding our services. We see that your review is for another business. Would you mind updating the star rating to better indicate your thoughts?
How to edit your review:
1. Log on to your account on www.trustpilot.com
2. Click on your profile picture in the top right corner of the site
3. Click GO to my profile
4. Find the review you want to change and click Edit
5. When you are done changing the rating and the text, click on submit your review now.
Thank you---Advance America Social Media Team

Rated 5 out of 5 stars

Excellent Customer Service!

June 6, 2020
Unprompted review
Advance America - New Iberia - 820 J  E. Admiral Doyle Drive logo

Reply from Advance America - New Iberia - 820 J E. Admiral Doyle Drive


Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

Great experience

May 10, 2020
Unprompted review
Advance America - New Iberia - 820 J  E. Admiral Doyle Drive logo

Reply from Advance America - New Iberia - 820 J E. Admiral Doyle Drive

Your business is important to us, thank you for your response!

Rated 5 out of 5 stars

Always courteous!

April 7, 2020
Unprompted review
Advance America - New Iberia - 820 J  E. Admiral Doyle Drive logo

Reply from Advance America - New Iberia - 820 J E. Admiral Doyle Drive

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

Excellent Experience

They serve all there customers with excellence even when it’s busy they move swiftly, but still make sure they provide a great experience for the customer they dealing with and never leave you with in questions. They have a dynamic Team structure for I believe they set the tone for working together as a team in a business setting very high. Great service and great teamwork!!!

September 8, 2019
Unprompted review
Rated 3 out of 5 stars

Title loan

Did great just . Not to impressed with the part from corporate. But over all the people are really good.

April 7, 2018
Unprompted review
Advance America - New Iberia - 820 J  E. Admiral Doyle Drive logo

Reply from Advance America - New Iberia - 820 J E. Admiral Doyle Drive

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 3 out of 5 stars

It was ok thought they just took a lil …

It was ok thought they just took a lil long

February 8, 2018
Unprompted review
Advance America - New Iberia - 820 J  E. Admiral Doyle Drive logo

Reply from Advance America - New Iberia - 820 J E. Admiral Doyle Drive

Your comments are important to our business and relationship. Advance America will have someone contact you with the next several business days regarding your comments.

Rated 1 out of 5 stars

Multitasking at its worst

While at the counter the representative has to answer the phone which is understandable. They cannot put the caller on hold even though someone is at the counter or they can possibly be terminated. It’s crazy and bad customer service especially while dealing with money. It makes the in store persons transaction longer than it has to be

November 16, 2017
Unprompted review
Advance America - New Iberia - 820 J  E. Admiral Doyle Drive logo

Reply from Advance America - New Iberia - 820 J E. Admiral Doyle Drive

Thank you for your comments regarding our service. Advance America values your opinion and will have someone contact you in the next two business days to discuss your concerns.

Rated 3 out of 5 stars

Last two time they didn't have cash

August 16, 2017
Unprompted review
Advance America - New Iberia - 820 J  E. Admiral Doyle Drive logo

Reply from Advance America - New Iberia - 820 J E. Admiral Doyle Drive

Thank you for your response and comments regarding our services. We appreciate your business!

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