I had the most easiest transaction on yesterday.. Everything thing was completed in a timely manner and my request was made and completed in less than 30 minutes..
Company replied
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I had the most easiest transaction on yesterday.. Everything thing was completed in a timely manner and my request was made and completed in less than 30 minutes..
Company replied
Customer service was excellent. The process was fast and easy. Please come and visit these ladies and they will help you take care of your needs.
Company replied
The associate was very friendly and very welcoming she took care of me in a timely manner
Company replied
I love the staff. They're friendly & Always happy. Been doing business with Advance America for a long time. I loved each and everyone I've dealt with. Happy business environment happy customers.
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
820 J E. Admiral Doyle Drive, 70563, New Iberia, LA, United States
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Reply from Advance America - New Iberia - 820 J E. Admiral Doyle Drive

Reply from Advance America - New Iberia - 820 J E. Admiral Doyle Drive
Great service with a smile and a follow-up call to let me know that he had delivered my car to the dealership. He also gave me the details of exactly who he talked with.

Reply from Advance America - New Iberia - 820 J E. Admiral Doyle Drive

Reply from Advance America - New Iberia - 820 J E. Admiral Doyle Drive

Reply from Advance America - New Iberia - 820 J E. Admiral Doyle Drive

Reply from Advance America - New Iberia - 820 J E. Admiral Doyle Drive
Awesome services they really come thru when u in need
They serve all there customers with excellence even when it’s busy they move swiftly, but still make sure they provide a great experience for the customer they dealing with and never leave you with in questions. They have a dynamic Team structure for I believe they set the tone for working together as a team in a business setting very high. Great service and great teamwork!!!
Very professional, and expedited services... Good Job
Very courteous lady always willing to help me.
Did great just . Not to impressed with the part from corporate. But over all the people are really good.

Reply from Advance America - New Iberia - 820 J E. Admiral Doyle Drive
Very loving and caring ppl always there to help
It was ok thought they just took a lil long

Reply from Advance America - New Iberia - 820 J E. Admiral Doyle Drive
While at the counter the representative has to answer the phone which is understandable. They cannot put the caller on hold even though someone is at the counter or they can possibly be terminated. It’s crazy and bad customer service especially while dealing with money. It makes the in store persons transaction longer than it has to be

Reply from Advance America - New Iberia - 820 J E. Admiral Doyle Drive
The customer service at this company is awesome!!!

Reply from Advance America - New Iberia - 820 J E. Admiral Doyle Drive
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